Call Park/Call Pickup; Speed Dial; Busy Lamp Field/Speed Dial; Decline/Call History/Corporate Directory - Cisco 8851 Quick Reference Manual

CALL PARK
1. While on an active call press the
the system. Take note of the park number displayed in the display screen.
2. To retrieve the parked call:

Remote phone: get dial tone and dial the park number.

Park Phone: press the Resume
3. The call will be parked for 120
is alerted on the phone that parked the call.
CALL PICKUP
To pick up a ringing extension in your pickup group
1. With a phone extension ringing in your pickup group, press the
softkey.
2. The ringing call is directed to your phone.
3. Lift Handset or press the Answer
not answered, the call is returned to the original called party.

SPEED DIAL

Using a Speed Dial button
1. Get dial tone and press a Speed Dial button (programmable button that
displays the icon). Call is placed to the speed dial destination.
BUSY LAMP FIELD / SPEED DIAL
1. Get dial tone and press a Busy Lamp Field /Speed Dial button
(programmable button that displays the
speed dial destination.
2. Line Status Indicator— Shows the state of a line associated with a Busy
Lamp Field button:

Line Available (Green)

Line In Use (Yellow)
Park softkey. Your caller is put on hold in
softkey.
seconds. After this threshold is met, the call
PickUp
softkey to answer the call. If the call is
icon). Call is placed to the
6 DoE— Ho'okele ES—6/2015
DECLINE (Sends an incoming call to voicemail)
1. While phone is ringing, press the
voicemail.
CALL HISTORY (MISSED, RECEIVED, PLACED)
button.
1. Press the Applications
2. Use the Navigation button to scroll and select Recents.
button to scroll through entries
3. Use the Navigation

Show Detail softkey displays details regarding the call

Missed Calls softkey filters the history to view only missed calls

All Calls softkey filters the history to view all calls (missed, placed, and
received)

Call softkey places a call to the selected item

EditDial softkey allows you to edit the highlighted number so you are
able to use the call history to place a call
 Press the
Navigation
desired position and then use the keypad to edit the number

Clear list softkey allows you to erase all items in history

Delete softkey allows you to delete the highlighted item in your history
Note:

The number displayed should be in a dial-able format.
CORPORATE DIRECTORY
button.
1. Press the Contacts
2. Use the Navigation button to scroll and select Corporate Directory.
3. Use the Navigation button to select the field you what to search (First
Name / Last Name).
4. Use the keypad to enter the appropriate information you want to search for
5. Press the Submit softkey.
6. Use the Navigation button to scroll through the search results and
press the Dial softkey or pickup the handset to place the call.
Decline softkey. Call is forwarded to your
button left or right to move the cursor to the
7 DoE— Ho'okele ES—6/2015