Trouble Shooting - Stuart Turner Flomate iBoost CAT 5 Installation, Operation & Maintanance Instructions

9 TROUBLE SHOOTING GUIDE
Symptoms
Pump will not start.
Reduced/intermittent flow.
Pump runs on with outlets
closed.
or
Pump cycles (hunts) on/off
frequently.
Flexible hose leaks
9.11 Dry Run Protection:
This pump is fitted with a safety control circuit, which will detect the following
fault condition:
z
Should the pump run out of water it will stop as part of a "protective logic
sequence", detailed below.
The fault should be rectified before re-starting the pump. Check that there is
sufficient water supply to the tank and also ensure that all terminal fitting
outlets are closed.
Probable Cause
Electrical supply.
Pump Jammed.
Damaged pressure switch.
Recommended static outlet
heads exceeded.
Incorrect pipe sizes.
Limited water supply
Leak in system.
Damaged reed switch, P.C.B or
pressure switch.
Low pressure in pressure
vessel.
Debris under non-return valve
sealing face.
Not fitted correctly.
Damaged 'O'-rings.
Dry running caused by water starvation to the pump.
Recommended Action
Check power supply.
Check fuse (see fuse section).
Check circuit breaker is set.
Check wiring connections.
Ensure the 'Power on' light is illuminated on the user
interface. (see Section 6.11)
If motor 'Buzzes' and power on light is illuminated, switch off
power and contact Stuart Turner.
Turn off power.
Release system water pressure.
Turn on power, pump should start. If NOT contact Stuart
Turner.
Re-position pump (see Section 2.19).
Check for correct pipe sizing, see Section 4.
Turn off outlets and allow tank to refill and reduce demand
on system
Check tap washers, w/c valve washers, pipe joints.
Close system outlet isolation valve - does pump continue to
run? Contact Stuart Turner
If pump continues to run, this indicates a closed circuit in
either the flow switch reed, pressure switch or P.C.B. in the
terminal box. Contact Stuart Turner.
Check pressure in pressure vessel (see Section 7.11).
Run at full flow to try and flush away debris or remove, clean
or replace non-return valve.
Check that the hose is pushed firmly onto the pump inlet/
outlet connections and pipework.
Check copper pipe ends are cleanly cut and deburred.
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