Aardvark Direct Pro Q10 Owner's Manual page 55

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DIRECT PRO Q10
O W N E R S M A N U A L
Q10
SUPPORT
TROUBLESHOOTING
GENERAL ISSUES
PROBLEM: I can't see the pan controls on the bottom of the Q10
control panel.
SOLUTION: You need to increase the screen size your monitor accepts.
Go to the Windows control panel and select DISPLAY. Then, select the
SETTINGS tab. Your SCREEN AREA should be set to 800 x 600 pixels
or larger. Otherwise, you will not be able to see the entire Direct Pro
control panel.
PROBLEM: I can't load a PRESET.
SOLUTION: Once you have selected the preset you want to load, be
sure you click RECALL before returning to the Q10 control panel.
PROBLEM: My input meters are responding, but I don't hear anything
from the outputs
SOLUTION: Be sure the volume knob on the front is up, and you have
MONITOR L,R assigned to the output you are listening through.
PROBLEM: The Q10 display does not look right
SOLUTION: You may need to increase the screen size your monitor
accepts, and the color scheme it uses. Go to the Windows control
panel and select DISPLAY. Then, select the SETTINGS tab. Your
SCREEN AREA should be set to 800 x 600 pixels or larger. Colors
should be set to "High Color (16bit)" or more.
PROBLEM: The Audio software I am using says that the Q10 does not
support 24 bit
SOLUTION: There are several ways for a program to interpret 24 bit
audio data. The Q10 does this by left justifying 24 bit data in a 32 bit
word. In some audio programs, you will have to specify this particular
24 bit format in order for it to work. Depending on the program, it may
also be referred to as "24 bit unpacked", "24 bit left-justified" or "24 bit
alternate".