Aardvark Direct Pro Q10 Owner's Manual page 53

PAGE
4 8
4 8
DIRECT PRO Q10
O W N E R S M A N U A L
Q10
SUPPORT
TROUBLESHOOTING
GENERAL ISSUES
PROBLEM: When Windows starts, the opening sound does not sound
the way I'm accustomed to hearing it
SOLUTION: The Q10 is optimized for professional, high-resolution audio
recording and playback. Most Windows system sounds are low resolution.
On PCs intended for pro audio use, it's best to disable Windows system
sounds anyway.
To disable system sounds, go to the Windows Control Panel, and select
"Sounds & Audio devices" (in some versions of windows, this menu may
be called "Sounds & Multimedia" or "sounds") Go to the SOUNDS tab,
and under schemes, select "no sounds" Be sure it actually says "No
Sounds" , as opposed to being blank.
PROBLEM: I'm not sure that my S/PDIF input/output is working
SOLUTION: Here is a simply way to verify your S/PDIF works.
On the back of the Q10 breakout box, connect the Q10 S/PDIF input to
the Q10 S/PDIF output to create a loop. In the Q10 control panel,
SOURCE SELECT can be set to anything that begins with INT.
Go to ROUTING, and assign TONE to output 7-S/PDIF L and output 8-
S/PDIF R. Click OK to exit ROUTING.
If S/PDIF is working properly, the input meters should register around -
12 dB.
PROBLEM: I can't hear audio CDs through the Q10.
SOLUTION: If you are a mac user, you will be unable to listen to audio
CDs through the Q10, as the Q10 is an ASIO-only device
In Windows 2000/XP , be sure your CD-ROM drive is configured to support
digital audio playback. Here's how:
Go to the Windows Control Panel, select SYSTEM, go to the HARDWARE
tab, click DEVICE MANAGER.
Open the DVD/CD-ROM drives branch, then double-click the drive you plan
to play CDs through.
Go to the PROPERTIES tab, and be sure a checkmark is in "Enable digital
CD audio for this CD-ROM device" . If this box is grayed out, then your CD-
ROM does not support this feature, and is unable to play CDs through the
Q10.