Additional Information; Troubleshooting; Power - Pioneer VSX-1020-K Operating Instructions For The User

Additional information

Chapter 12:
Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If
the trouble cannot be rectified even after exercising the checks listed below, ask your nearest
Pioneer authorized independent service company to carry out repair work.
Note
• If the unit does not operate normally due to external effects such as static electricity
disconnect the power plug from the outlet and insert again to return to normal operating
conditions.

Power

Symptom
The power does not turn on.
Power cannot be turned off.
(ZONE 2 ON is displayed.)
The receiver suddenly
switches off or the iPod
iPhone indicator blinks.
During loud playback the
power suddenly switches off.
The unit does not respond
when the buttons are
pressed.
Remedy
• Make sure that the power cord is plugged in to an active power outlet.
• Try disconnecting from the power outlet, then plugging back in.
• The unit may have been switched on using the wrong voltage setting. Make
sure you switch the VOLTAGE SELECTOR on the rear panel to the right voltage
for your country or region, then reset the unit (page 77) before switching on
again.
• Set the remote control's MULTI-ZONE operation selector switch to ZONE 2,
then press  RECEIVER to switch the Zone 2 off.
• Check that there are no loose strands of speaker wire touching the rear panel
or another set of wires. If so, re-attach the speaker wires, making sure there are
no stray strands.
• The receiver may have a serious problem. Disconnect from the power and call
a Pioneer authorized independent service company.
• Turn down the volume.
• Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on
page 91.
• Switch on the digital safety feature. While holding down ENTER on the front
panel, press  STANDBY/ON to set this receiver to the standby mode. Use
TUNE / to select D.SAFETY OFF, and then use PRESET / to select
1 or 2 (select D.SAFETY OFF to deactivate this feature). If the power
switches off even with 2 switched on, turn down the volume. With 1 or 2 on,
some features may be unavailable.
• Try switching the receiver off, then back on again.
• Try disconnecting the power cord, then connect again.
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