Troubleshooting; Software Error Codes - PICO picoscope 3204 User Manual

4

Troubleshooting

4.1

Software error codes

Consult this section if your are a PicoScope or PicoLog user. If you are writing your own
program, refer to the
PicoLog reports error code 1.
This error is reported when more than 4 oscilloscopes are opened on one machine. It is
not possible to use more than 4 oscilloscopes with PicoLog.
PicoScope or PicoLog reports error code 2.
This error is reported when the driver cannot allocate enough of the computer's memory
to operate the oscilloscope. Consult the
information.
PicoScope or PicoLog reports error code 3.
This error indicates that a PicoScope 3000 Series PC Oscilloscope could not be found on
your machine. Make sure the software is installed before the oscilloscope is plugged into
the USB socket and restart your computer.
Ensure that mention of the oscilloscope can be found in the USB section of the Windows
Device Manager. If the oscilloscope is not mentioned there, consult Pico Technical
Support for further advice.
PicoScope or PicoLog reports error code 4,
This error is reported when there is a problem with the oscilloscope itself. These problems
could arise from configuration settings being corrupted, or a firmware or hardware error.
Unplug the oscilloscope, wait a few seconds, and reconnect it to the USB port. If the error
is still reported, consult Pico Technical Support for further advice.
PicoScope or PicoLog reports error code 7.
This error is reported if the operating system is not recent enough to support the
PicoScope 3000 Series PC Oscilloscope. Consult the
more information.
Copyright 2005 Pico Technology Limited. All rights reserved.
driver error codes section.
system requirements
Troubleshooting
section for more
or 6.
5
system requirements
32
section for
PS3000044 1.4