Sony NW-ZX100 Help Manual page 290

Help Guide
Troubleshooting
Digital Music Player
NW-ZX100/ZX100HN
There is no sound.
Check that the volume level is not set to zero.
Check whether the plug is inserted firmly in the headphone jack. Sound will be impaired if the headphones are not
connected properly. Insert the plug until it clicks into place.
If the plug is dirty, wipe it clean with a soft dry cloth.
Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth audio device is
connected via a Bluetooth connection.
If there is no sound from a Bluetooth audio device, pairing or connection may not have been completed. Check the
Bluetooth connection.
If the problem persists after performing the remedies above, use a pen or paper clip, etc., to press the RESTART
button and restart your Walkman.
Related Topic
Parts and controls
Playing music
Disconnecting a Bluetooth audio device
Restarting your Walkman
4-573-375-12(1)
Copyright 2015 Sony Corporation
279