Page 1 Help Guide Digital Music Player NW-ZX100/ZX100HN ® Use this manual when you have troubles or when you need to know how to use your WALKMAN A menu for displaying only High-Resolution Audio content will be newly added when you update the system software of your Walkman to version 1.10 or later.
Page 2 Settings Announcement Specifications Troubleshooting Troubleshooting Q&A List of Topics How to Use Troubleshooting 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 3: Table Of Contents
Table Of Contents Help Guide NW-ZX100/ZX100HN ....................Getting Started ..........................Customer registration website ....................Before Use ..........................Before first use ........................Walkman instruction manuals ..................How to use the operating explanations ................Enjoying Using Your Walkman ....................3 steps to listening to music ....................
Page 4 List of icons displayed in the information area ..............Connecting Your Walkman to Your Computer ............... Connecting to a computer ....................Notes on connecting your Walkman to a computer ............Initializing/Updating ........................ Restarting your Walkman ....................Resetting to the factory settings ..................
Page 5 Operating with Media Go ......................Playing live albums with no gaps in between songs ............Deleting content imported to Media Go ................Inputting the lyrics information using Media Go .............. Music .............................. Playing Music ......................... Preparing music ......................Playing music ........................
Page 6 Setting the sound quality easily with a single operation ..........Customizing sound quality settings ................Presetting your equalizer settings ................... Playing DSD content at the desired sound quality ............Moderating the differences in volume level between songs ........... Optimizing the sound characteristics ................
Page 7 Playing content received via a Bluetooth connection ............. Deleting content received via a Bluetooth connection ............ Entering a passkey to make a Bluetooth connection ............Information of Bluetooth Audio Devices ................. Displaying the pairing information of Bluetooth audio devices ........Deleting the pairing information of Bluetooth audio devices ...........
Page 8 Alarm/Sleep Timer Settings ....................Setting the alarm to on/off ....................Setting the alarm time ..................... Setting a song as the alarm sound ................. Setting the sleep timer ....................Selecting Headphones ......................Selecting headphones ....................Optimizing the sound characteristics ................Common Settings ........................
Page 9 Operation ..........................Your Walkman does not operate or the power does not turn on........Your Walkman does not work properly................Your Walkman power turns off or on automatically............You want your Walkman screen to stay on longer before it turns off automatically.
Page 10 Content such as music cannot be transferred from the computer to your Walkman......................... Displaying/Playing/Deleting Content ..................You cannot play content such as music transferred to your Walkman......Songs are not played back in the expected order............Content such as music suddenly stops during playback..........
Page 11 You want to use the noise canceling function with headphones other than noise canceling headphones compatiblewith your Walkman......... microSD Card ......................... Your Walkman does not recognize a microSD card that is inserted....... The computer does not recognize a microSD card inserted in your Walkman.
Page 12: Getting Started
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Getting Started Customer Registration Website Before Use Enjoying Using Your Walkman Parts and Controls Power/Charging Initial Settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 13 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Basic Operations microSD Card Home Menu/Option Menu Connecting Your Walkman to Your Computer Initializing/Updating Using the Contents 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 14 Transferring/Deleting Content Operation Flow for Transferring Content to Your Walkman Installing Media Go Installing Content Transfer Importing Content to the Software Transferring Content to Your Walkman Deleting Content from Your Walkman Operating with Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 15 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Music Playing Music Deleting Songs Using Bookmarks Displaying Lyrics SensMe™ Channels Music Settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 16 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN microSD Card microSD Card 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 17 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Noise Canceling Using the Noise Canceling Function Noise Canceling Settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 18 What Is the Bluetooth Function? Connecting with Bluetooth Audio Devices Listening to Sound Using a Bluetooth Audio Device Sending/Receiving Content via a Bluetooth Connection Information of Bluetooth Audio Devices Bluetooth Settings Notes on the Bluetooth Function 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 19 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN What Is the NFC Function? Connecting with One Touch (NFC) 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 20 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Settings Music Settings Noise Canceling Settings Bluetooth Settings Alarm/Sleep Timer Settings Selecting Headphones Common Settings Language Settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 21 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Searching for songs You can quickly search a song by artist, genre, etc. 1. On the music playback screen or the list screen, display the option menu and select (Search) - desired search method - desired song.
Page 22 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Announcement Precautions Customer Support Website 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 23 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Specifications Specifications 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 24 Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Troubleshooting What Can I Do to Solve a Problem? 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 25 Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Q&A Operation Sound Power Connection to a Computer Displaying/Playing/Deleting Content Bluetooth Noise Canceling microSD Card Other Message 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 26: Before Use
Help Guide List of Topics Digital Music Player NW-ZX100/ZX100HN How to Use Getting Started Customer Registration Website Customer registration website Before Use Before first use Walkman instruction manuals How to use the operating explanations Enjoying Using Your Walkman 3 steps to listening to music...
Page 27 Removing a microSD card Selecting the memory to use Formatting a microSD card Notes on microSD cards Home Menu/Option Menu Home menu How to use the Home menu How to use the option menu List of icons displayed in the information area Connecting Your Walkman to Your Computer Connecting to a computer Notes on connecting your Walkman to a computer...
Page 28: Playing Music
Transferring content using the Finder Notes for transferring content such as music from your computer Deleting Content from Your Walkman Deleting content from your Walkman using Media Go Deleting content from your Walkman using Content Transfer Deleting content received from a Bluetooth connection Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Operating with Media Go...
Page 29: Setting The Sound Quality Easily With A Single Operation
Analyzing songs on your Walkman Music Settings Shuffle playback Repeat playback Setting the playback range Upscaling compressed audio to quality almost that of High-Resolution Audio Enjoying various sound quality Setting the sound quality easily with a single operation Customizing sound quality settings Presetting your equalizer settings Playing DSD content at the desired sound quality Moderating the differences in volume level between songs...
Page 30: Playing Dsd Content At The Desired Sound Quality
Pairing and connecting with a Bluetooth audio device Connecting with a paired Bluetooth audio device Making a Bluetooth connection using the NFC function Disconnecting a Bluetooth audio device Listening to Sound Using a Bluetooth Audio Device Listening to sound using a Bluetooth audio device Sending/Receiving Content via a Bluetooth Connection Steps to transfer content via a Bluetooth connection Sending content via a Bluetooth connection...
Page 31: Optimizing The Sound Characteristics
Changing the default bookmark list Selecting the album display format Displaying lyrics Noise Canceling Settings Selecting a noise canceling environment Adjusting noise canceling Bluetooth Settings Setting automatic Bluetooth connection at startup Setting wireless playback quality Setting sound effects during a Bluetooth connection Displaying Bluetooth information on your Walkman Deleting content received via a Bluetooth connection Alarm/Sleep Timer Settings...
Page 32 Maintenance of your Walkman Customer Support Website Customer support website Specifications Specifications Specifications Battery life Maximum recordable number of songs and time (Approx.) Supported formats System requirements Contents 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 33 Help Guide List of Topics Digital Music Player NW-ZX100/ZX100HN Troubleshooting Troubleshooting What Can I Do to Solve a Problem? What can I do to solve a problem? Customer support website Q&A Operation Your Walkman does not operate or the power does not turn on.
Page 34 The battery runs out fast when you turn on the battery care mode. Connection to a Computer The computer does not recognize your Walkman. The computer does not recognize a microSD card inserted in your Walkman. Even if you use “Safely Remove Hardware” on the computer, [Connected USB (Storage in use: system storage)] or [Connected USB (Storage in use: SD card)] remains displayed on your Walkman screen.
Page 35: Microsd Card
You want to use the noise canceling function with headphones other than noise canceling headphones compatible with your Walkman. microSD Card Your Walkman does not recognize a microSD card that is inserted. The computer does not recognize a microSD card inserted in your Walkman. Other Your Walkman gets warm. Message Message list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 36 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Customer Registration Website Customer registration website View information on websites where you can register your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 37: Walkman Instruction Manuals
Walkman instruction manuals There are a wide variety of instruction manuals available in addition to this Help Guide. How to use the operating explanations This section explains how the operating explanations are written in this Help Guide. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 38: Enjoying Using Your Walkman
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Enjoying Using Your Walkman 3 steps to listening to music This section explains how you can start enjoying using your Walkman after purchase in three simple steps. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 39: Parts And Controls
Changing the earbuds You can change the earbuds if the initially installed earbuds do not fit your ears correctly. Attaching the clip Using the clip may reduce noise from the cord rubbing against your clothes. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 40: Power/Charging
Extending the battery life This section introduces various ways to reduce battery consumption such as frequently turning the power off and changing various settings. Notes on charging the battery This section contains various notes about charging your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 41: Initial Settings
You can change the time format for displaying the current time. Formatting a microSD card Format a microSD card (not supplied) and delete all data stored on it. The folder structure is also reset to its default status. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 42: Microsd Card
Formatting a microSD card Format a microSD card (not supplied) and delete all data stored on it. The folder structure is also reset to its default status. Notes on microSD cards This section contains notes on microSD cards. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 43: Home Menu/Option Menu
How to use the option menu Display the option menu to change the settings of each function. List of icons displayed in the information area A list of the icons displayed on your Walkman is shown. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 44: Connecting Your Walkman To Your Computer
Connecting to a computer Connect your Walkman to a computer via USB to charge the Walkman or transfer data. Notes on connecting your Walkman to a computer This section contains notes on connecting your Walkman to a computer. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 45: Initializing/Updating
Updating the system software of your Walkman Add new features to your Walkman by installing the latest system software. Displaying your Walkman information Display information on your Walkman, such as the model name and system software version. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 46: Using The Contents
Changing the earbuds You can change the earbuds if the initially installed earbuds do not fit your ears correctly. Attaching the clip Using the clip may reduce noise from the cord rubbing against your clothes. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 47: Operation Flow For Transferring Content To Your Walkman
Walkman. Preparing content using a Mac computer Installing the latest version of Content Transfer, available on the Internet, enables you to transfer content to the Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 48: Installing Media Go
Media Go is software that allows you to import various content to your Windows computer, manage the content and transfer it to your Walkman. Installing Media Go Connect your Walkman to your Windows computer and install Media Go. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 49: Installing Content Transfer
About Content Transfer Content Transfer is software that allows you to transfer content managed with iTunes or the Finder to your Walkman. Installing Content Transfer Connect your Walkman to your Mac computer and install Content Transfer. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 50: Importing Content To The Software
Importing content on your Windows computer into Media Go You can organize a wide range of content such as music that you have already imported to your Windows computer using other software together using Media Go. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 51: Transferring Content To Your Walkman
Notes for transferring content such as music from your computer When transferring files and folders to your Walkman by drag-and-drop, you need to make sure that the default folder names remain unchanged and the hierarchy is correct. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 52: Deleting Content From Your Walkman
Deleting content from your Walkman using Explorer Use Windows Explorer to delete content stored on your Walkman. Deleting content from your Walkman using the Finder Use the Finder to delete content stored on your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 53: Operating With Media Go
Deleting content imported to Media Go Use Media Go to delete content imported to Media Go. Inputting the lyrics information using Media Go Input lyrics information using Media Go and display lyrics when playing songs on your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 54: Music
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Playing Music Preparing music You need to transfer music from your computer to your Walkman in order to listen to music on the Walkman. Playing music Play music that you transferred from your computer to your Walkman.
Page 55: Deleting Songs
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Deleting Songs Deleting songs Delete songs transferred to your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 56: Using Bookmarks
Changing the order of bookmarked songs You can change the order of songs that are registered to a bookmark. Removing songs from a bookmark list You can remove one or all songs from a bookmark list. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 57: Displaying Lyrics
Making lyrics information in a text file You can also make lyrics information in a text file. Displaying lyrics The lyrics information added to the song is displayed on your Walkman as the song progresses. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 58: Sensme™ Channels
Play songs to fit your mood, current activity, the time of day, etc., by selecting a particular channel. Analyzing songs on your Walkman Songs that have not been analyzed yet can be analyzed on your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 59: Music Settings
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Music Settings Shuffle playback Play songs in random order. Repeat playback Play songs repeatedly. Setting the playback range Set the playback range. Upscaling compressed audio to quality almost that of High-Resolution Audio The [DSEE HX] function upscales the audio file to quality almost that of High-Resolution Audio quality and reproduces the clear high-range sound that is often lost.
Page 60 The [Clear Phase™ ] function optimizes the sound characteristics for the headphones you use. The compatible headphones for this product are MDR-NW750N/MDR-NW750NE. Selecting the album display format Select the album list display format. The cover art registered in Media Go is displayed in the album list. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 61: Inserting A Microsd Card
Formatting a microSD card Format a microSD card (not supplied) and delete all data stored on it. The folder structure is also reset to its default status. Notes on microSD cards This section contains notes on microSD cards. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 62: Noise Canceling
You can use the noise canceling effects to reduce external noise even when music or other content is not being played back. Notes for using the noise canceling function This section contains notes on the noise canceling function. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 63: Noise Canceling Settings
By selecting the type of ambient noise, you can apply the most effective noise canceling function for your current environment. Adjusting noise canceling You can adjust the sensitivity of the microphone for noise canceling adjustment if you feel that the noise canceling effects are insufficient. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 64: What Is The Bluetooth Function
What is pairing? The registration between Bluetooth devices is called “pairing.” Once the devices are paired, you can easily connect your Walkman to the Bluetooth device from the next time onwards using a simple operation. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 65: Connecting With Bluetooth Audio Devices
You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device. Disconnecting a Bluetooth audio device End the connection between your Walkman and a Bluetooth audio device. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 66: Listening To Sound Using A Bluetooth Audio Device
NW-ZX100/ZX100HN Listening to Sound Using a Bluetooth Audio Device Listening to sound using a Bluetooth audio device Once paired and connected, you can listen to sound from your Walkman wirelessly through the Bluetooth audio device. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 67: Sending/Receiving Content Via A Bluetooth Connection
You can delete content received by your Walkman via a Bluetooth connection. Entering a passkey to make a Bluetooth connection When the screen to enter the passkey is displayed while pairing, check and enter the passkey of the other Bluetooth device. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 68: Information Of Bluetooth Audio Devices
Once paired, you can display the pairing information of the connected Bluetooth audio device such as the model name, BD address, and the profile when connected. Deleting the pairing information of Bluetooth audio devices You can delete the pairing information of Bluetooth audio devices. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 69: Bluetooth Settings
You can select whether or not to apply sound effects such as [Equalizer] and [Dynamic Normalizer] when you send content from your Walkman to a Bluetooth audio device. Displaying Bluetooth information on your Walkman Display Bluetooth information such as Bluetooth version and profile. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 70: Notes On The Bluetooth Function
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Notes on the Bluetooth Function Notes on the Bluetooth function This section contains notes for using Bluetooth connections. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 71: What Is The Nfc Function
Digital Music Player NW-ZX100/ZX100HN What Is the NFC Function? What is the NFC function? This function enables easy data communication between various devices, such as mobile phones and IC tags, simply by touching the devices together. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 72: Connecting With One Touch (Nfc)
Connecting with One Touch (NFC) Making a Bluetooth connection using the NFC function You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 73: Settings
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Music Settings Shuffle playback Play songs in random order. Repeat playback Play songs repeatedly. Setting the playback range Set the playback range. Upscaling compressed audio to quality almost that of High-Resolution Audio The [DSEE HX] function upscales the audio file to quality almost that of High-Resolution Audio quality and reproduces the clear high-range sound that is often lost.
Page 74: Selecting The Album Display Format
Select the album list display format. The cover art registered in Media Go is displayed in the album list. Displaying lyrics The lyrics information added to the song is displayed on your Walkman as the song progresses. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 75: Noise Canceling Settings
By selecting the type of ambient noise, you can apply the most effective noise canceling function for your current environment. Adjusting noise canceling You can adjust the sensitivity of the microphone for noise canceling adjustment if you feel that the noise canceling effects are insufficient. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 76: Bluetooth Settings
Walkman to a Bluetooth audio device. Displaying Bluetooth information on your Walkman Display Bluetooth information such as Bluetooth version and profile. Deleting content received via a Bluetooth connection You can delete content received by your Walkman via a Bluetooth connection. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 77: Alarm/Sleep Timer Settings
You can select a song from those transferred to your Walkman as the alarm sound. Setting the sleep timer You can change the set time of the sleep timer. Your Walkman power switches off automatically at the set time. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 78: Selecting Headphones
The effect of the noise canceling function or the [Clear Phase™ ] function is optimized by selecting the compatible headphones. Optimizing the sound characteristics The [Clear Phase™ ] function optimizes the sound characteristics for the headphones you use. The compatible headphones for this product are MDR-NW750N/MDR-NW750NE. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 79: Common Settings
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Common Settings Displaying your Walkman information Display information on your Walkman, such as the model name and system software version. Limiting the volume You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume.
Page 80: Rebuilding The Library Manually
Rebuild the library of your Walkman to add content stored in [System Storage] or [SD Card] to the library again. Using USB connection mode Set your Walkman to USB connection mode (connection standby state) to allow your Walkman to connect via USB more reliably. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 81 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Language Settings Selecting the display language This section explains how to set the language for menus and messages. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 82 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Playing music Play music transferred to your Walkman. 1. From the Home menu, select [Music]. 2. Select the desired search method and items until a song list appears, and then select the desired song.
Page 83 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN How to use the option menu Display the option menu by pressing the OPTION/PWR OFF button. The option menu items vary depending on the function and allow you to change the settings.
Page 84 Hint To dismiss the option menu, press the button ( ) while the option menu is displayed. Related Topic Playing music 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 85 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Music playback operations The following operations are available on the music playback screen. To play/pause Press the button ( To fast forward or rewind Press and hold the button ( To go to the beginning of the next song or go to the beginning of the previous (or current) song...
Page 86 Browsing the music playback screen Browsing the music list screen Shuffle playback Repeat playback Setting the playback range Choosing an album from the cover art images Adding a song to a bookmark list Setting the screen off timer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 87 3. Follow the on-screen instructions to update the system software of your Walkman. Hint To confirm the version information of your Walkman, select [Settings] - [Common Settings] - [Unit Information]. Related Topic Customer support website Connecting to a computer Displaying your Walkman information 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 88 2. Select [Playlists] - desired playlist - desired song. Note Cover art images registered to a playlist are not displayed on your Walkman. Related Topic Playing music Transferring content using Media Go Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 89 Related Topic Browsing the music playback screen Browsing the music list screen How to use the option menu Changing the default bookmark list Changing the order of bookmarked songs Removing songs from a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 90 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Receiving content via a Bluetooth connection Your Walkman can receive content from a Bluetooth device via a Bluetooth connection. 1. On your Walkman, select the memory ([System Storage] or [SD Card]) as the destination for receiving content.
Page 91 Playback stops when your Walkman receives content. The maximum receivable file size is 4 GB. Related Topic Selecting the memory to use Entering a passkey to make a Bluetooth connection Sending content via a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 92: Precautions
Important information for using your Walkman is explained. Notes on headphones Important notes for the headphones are explained. Notes on the software Important notes for the software are explained. Maintenance of your Walkman Important notes for cleaning your Walkman are explained. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 93: Customer Support Website
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Customer Support Website Customer support website Visit the customer support website if you have any questions or issues with your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 94: Specifications
System requirements Details on the system requirements needed to use your Walkman (the operating system version and memory size, etc.) are shown. Contents A list of accessories and manuals supplied with your Walkman is shown. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 95: Troubleshooting
This section contains solutions for when your Walkman does not function as expected or if a problem occurs during operation. Customer support website Visit the customer support website if you have any questions or issues with your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 96: Operation
You want to back up the content such as music stored on your Walkman. You want to find the product name (model name) of your Walkman. An alarm (beep) is heard and the message [Check the volume level] is displayed. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 97: Sound
Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Sound can only be heard from one side of the headphones. Sound is interrupted or skips. Sound is interrupted between songs. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 98: Power
The rechargeable battery needs to be replaced. The battery life is short. How long is the standard battery duration? How long does it take to charge the battery? The battery runs out fast when you turn on the battery care mode. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 99: Connection To A Computer
The progress bar on the install screen does not proceed while installing the software. Your Walkman is not recognized by Media Go. Content such as music cannot be transferred from the computer to your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 100: Displaying/Playing/Deleting Content
Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Displaying/Playing/Deleting Content You cannot play content such as music transferred to your Walkman. Songs are not played back in the expected order. Content such as music suddenly stops during playback. Playback progresses to the next album when repeat playback is set.
Page 101: You Cannot Delete Content Such As Music Using The Walkman Functions
You cannot delete content such as music using the Walkman functions. You cannot find your desired channel. [Morning] is always displayed for the time-based channel. Unsuitable songs for selected time-based channels are played. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 102: Bluetooth
Sound effects do not seem to have any effect when listening to sound via a Bluetooth audio device. You cannot display or delete content such as music received using the Bluetooth function. The cover art of a song received using the Bluetooth function is not displayed. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 103: Nfc
Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN You cannot connect with one touch (NFC). 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 104: Noise Canceling
Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Noise Canceling The noise canceling function is not effective. You want to use the noise canceling function with headphones other than noise canceling headphones compatible with your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 105: Microsd Card
Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN microSD Card Your Walkman does not recognize a microSD card that is inserted. The computer does not recognize a microSD card inserted in your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 106: Other
Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Other Your Walkman gets warm. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 107: Message
Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Message Message list This section explains messages and their causes and solutions. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 108 For customers in the USA: http://www.sony.com/walkmanreg/ For customers in Canada: English http://www.Sony.ca/Registration French http://www.Sony.ca/Enregistrement For customers in Latin America: http://www.sony-latin.com/registration For customers in Europe: www.sony.eu/mysony For customers in Asia/Oceania/Middle East/Africa: English/Korean/Traditional Chinese http://www.sony-asia.com/dmpwalkman/register/ Simplified Chinese https://www.sonystyle.com.cn/b2c_sony/b2c/productRegister.do 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 109 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Before first use Thank you for purchasing this Walkman. This “Help Guide” explains how to transfer content to your Walkman, and how to use the various functions. Browse this “Help Guide” for necessary information.
Page 110 Walkman instruction manuals Notes on handling your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 111 You are currently viewing the Help Guide. This contains information such as explanations of Walkman operations and software. Important Information Contains information on trademark rights, laws, and regulations. You can read it by installing the software (supplied) on your computer. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 112: How To Use The Operating Explanations
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN How to use the operating explanations This Help Guide shows icons on your Walkman as follows: [Music], [Settings]. Items such as menus on the screen are shown as follows: [Album], [Play Mode].
Page 113 How to use the Home menu 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 114 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN 3 steps to listening to music Be sure to charge the battery before you use your Walkman for the first time. You can transfer music while charging the battery. You can listen to your music as soon as the transfer has completed.
Page 115 Importing and transferring content from media using Media Go Transferring content using Media Go Installing Content Transfer Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder Turning the power on Playing music 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 116: Parts And Controls
Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Parts and controls Functions of buttons, jacks, and other parts on your Walkman are explained here. 1. BACK/HOME button Press to go up one list screen level or to return to the previous menu.
Page 117 4. WM-PORT jack Connect the USB cable (supplied) or other accessories that support WM-PORT (not supplied). 5. Strap hole Use to attach a strap (not supplied). 6. Display 7. VOL (Volume) +/– button Press to adjust the volume. There is a tactile dot on the + button to help you operate the buttons without looking. 8.
Page 118 Inserting a microSD card Restarting your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 119 Hint If the earbuds become worn, purchase new earbuds. If the earbuds get dirty, remove the earbuds from the headphones and hand-wash them with neutral detergent. After washing, drain off the water and reattach them. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 120 (Only for models supplied with clip) Attach the clip to the headphones as illustrated below to affix it to your clothes, etc. Using the clip may reduce noise from the cord rubbing against your clothes. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 121 If there is no operation for an extended period, your Walkman will be turned off automatically. When you turn on the Walkman again, it will take a while before the power comes on. Related Topic Turning the power off Using the HOLD switch Setting the date and time Setting the screen off timer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 122 1. Press and hold the button ( [POWER OFF] appears. Hint If there is no operation for an extended period, your Walkman will be turned off automatically. Related Topic Turning the power on Setting the screen off timer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 123 Slide the switch ( ) in the opposite position to release the HOLD function. flashes at the top of the screen if buttons are pressed while the HOLD function is enabled. Related Topic Parts and controls 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 124 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Charging the battery Charge your Walkman by connecting it to a computer. 1. Connect your Walkman to a running computer via USB. The battery status icon shows when charging is complete.
Page 125 In the [Battery Care] mode, the first bar of the battery indicator will disappear somewhat more quickly than normal. This is because your Walkman stops charging at about 90 % of the full charge, and is not a malfunction. Related Topic Charging the battery Extending the battery life Notes on charging the battery 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 126 Turn off the noise canceling function. Related Topic Turning the power off Setting the screen off timer Displaying lyrics Adjusting the screen brightness Customizing sound quality settings Making a Bluetooth connection using the NFC function Using noise canceling Battery life 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 127 If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out. Please contact your nearest Sony dealer. If you charge your Walkman when it has not been used for a long period of time, your computer may not recognize it, or the Walkman may not respond.
Page 128 You can select the language for menus and messages. 1. From the Home menu, select [Settings]. 2. Select [Language Settings] - desired language setting. Hint Select the display language before transferring content. Related Topic How to use the Home menu 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 129 [--:--] will be displayed. The clock may gain or lose up to 60 seconds per month. Related Topic Setting the date display format Setting the time display format 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 130 (month/day/year), or [DD/MM/YYYY] (day/month/year). 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Clock Settings] - [Date Display Format] - desired format. Related Topic Setting the date and time Setting the time display format 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 131 You can select [12-hour] or [24-hour] for the time display style. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Clock Settings] - [Time Display Format] - desired format. Related Topic Setting the date and time Setting the date display format 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 132 2. Select [Format SD Card] - [Yes]. All data stored on the microSD card is deleted. Note Be sure to format the microSD card using your Walkman when you use it on the Walkman for the first time. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 133 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Inserting a microSD card You can store content such as music on microSD cards in addition to [System Storage]. 1. From the Home menu, select [SD Card Settings]. 2. Select [Insert/Remove SD Card] - [Yes].
Page 134 Formatting a microSD card Notes on microSD cards 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 135 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Removing a microSD card You can remove a microSD card from your Walkman. 1. From the Home menu, select [SD Card Settings]. 2. Select [Insert/Remove SD Card] - [Yes]. An image of a microSD card is displayed on the screen and your Walkman enters the [Insert/Remove SD Card] status.
Page 136 Analyzing songs on your Walkman Adding a song to a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 137 You cannot exchange data between the memory of your Walkman and a microSD card. Related Topic Transferring content using Media Go Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder Receiving content via a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 138 When using a microSD card, make sure to check the correct insertion direction into the microSD card slot. Do not insert foreign objects into the microSD card slot. Related Topic Formatting a microSD card Inserting a microSD card Removing a microSD card 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 139 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Home menu The following list shows the items in the Home menu. 1. Information area 2. Simple playback screen Play, pause, fast-forward/rewind and skip to the next/previous song. [Bluetooth] Connect with a Bluetooth device to listen to music or send/receive content.
Page 140 Classify songs transferred to your Walkman according to personal taste. Related Topic How to use the Home menu Playing music using the simple playback screen Using noise canceling Playing music Playing songs using SensMe™ Channels Adding a song to a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 141 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN How to use the Home menu The Home menu is the starting point for all applications such as those for searching for songs and changing settings. 1. Press and hold the button ( ) until the Home menu appears.
Page 142 [Hi-Res] will be displayed after you update the system software of your Walkman to version 1.10 or later. 4. Press the button ( ) to select the desired content (for example a desired album) and then press the button ( ) to confirm.
Page 143 Press and hold the button ( ) to return to the Home menu during an operation. You can play music using the simple playback screen. Related Topic Playing music using the simple playback screen 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 144 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN List of icons displayed in the information area The icons vary according to the playback status, setting and screen. 1. Information area Icons in the information area Playback status (play), (pause),...
Page 145 Bluetooth status (When a Bluetooth connection is established, this icon turns blue.) Related Topic Music playback operations Using the HOLD switch Using noise canceling Setting the alarm to on/off Setting the sleep timer Playing music Pairing and connecting with a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 146 If you are prompted to make a Windows operation, click “Cancel” or “×.” Related Topic Notes on connecting your Walkman to a computer Transferring content using Media Go Transferring content using Content Transfer Charging the battery Selecting the memory to use 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 147 Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the computer via USB. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from the computer before conducting those operations. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 148 ) with a pen or a paper clip, etc. to restart your Walkman. Note Restarting your Walkman will not delete any data or reset any settings. Related Topic Resetting to the factory settings Formatting memory 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 149 2. Select [Common Settings] - [Reset/Format] - [Reset All Settings] - [Yes]. Note If you reset your Walkman to the factory settings, the pairing information of the connected Bluetooth devices will be deleted. Related Topic Restarting your Walkman Formatting memory 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 150 Formatting the memory erases all content data (songs, etc., including the sample data installed at the factory, and the supplied software installer). Be sure to check the data stored in the memory and export any important data to your computer before formatting. Related Topic Restarting your Walkman Resetting to the factory settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 151 Displaying your Walkman information Display information such as model name and system software version. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Unit Information]. Related Topic Updating the system software of your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 152 ) (supplied) by placing it between the portable headphone amplifier and the Walkman as shown in the figure. For details on how to attach the Walkman, refer to the portable headphone amplifier manual. Note Bands are not supplied with your Walkman. Related Topic Contents 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 153 Transferring iTunes content using Media Go Transferring content using Explorer Notes for transferring content such as music from your computer Deleting content from your Walkman using Media Go Deleting content from your Walkman using Explorer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 154 Related Topic About Content Transfer Installing Content Transfer Transferring content using Content Transfer Transferring content using the Finder Notes for transferring content such as music from your computer Deleting content from your Walkman using the Finder 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 155 Media Go to transfer the content to the Walkman. Related Topic Installing Media Go Importing and transferring content from media using Media Go Transferring content using Media Go Transferring iTunes content using Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 156 Note Depending on the environment, restarting your computer may be required. Follow the on-screen instructions. Related Topic About Media Go Importing and transferring content from media using Media Go Transferring content using Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 157 Finder to your Walkman easily. You can transfer files, folders, and playlists to the appropriate folder of the Walkman simply by drag-and-drop. Related Topic Installing Content Transfer Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 158 Run "ContentTransfer.pkg" and follow the on-screen instructions to install Content Transfer for Mac. is displayed in the Dock when the installation is completed. Click to start Content Transfer. Related Topic System requirements About Content Transfer Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 159 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Importing and transferring content from media using Media Go Use Media Go to import and transfer content such as music on your Windows computer. This section explains how to import and transfer music from CDs. Your computer must be connected to the Internet to obtain CD information such as song names and artist names automatically.
Page 160 Commercial DVDs and Blu-ray discs cannot be imported into Media Go. Related Topic Installing Media Go Transferring content using Media Go Selecting the memory to use 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 161 You can also import data organized by programs such as iTunes by selecting “File” - “Add/Remove Media from Library” in Media Go. For details, refer to the help of Media Go. Related Topic Transferring content using Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 162 Media Go does not support content that uses Windows Media digital rights management technology (“WM-DRM”). Related Topic Selecting the memory to use Connecting to a computer Importing and transferring content from media using Media Go Importing content on your Windows computer into Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 163 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Transferring iTunes content using Media Go Media Go supports transfer of data from iTunes to your Walkman. Transfer content such as music managed with iTunes on your computer to the Walkman. Content with copyright protection cannot be transferred.
Page 164 2. Display the desired content on the Finder or the desired content or playlists on iTunes. 3. Drag-and-drop the content or playlists you want to transfer to Content Transfer. Content is transferred to your Walkman. Related Topic Selecting the memory to use Connecting to a computer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 165 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Transferring content using Explorer Content such as music can be directly transferred by drag-and-drop using Windows Explorer. 1. Connect your Walkman to a running computer via USB. 2. Open “WALKMAN” using the procedure below that corresponds to your computer.
Page 166 Related Topic Selecting the memory to use Connecting to a computer Selecting the display language Notes for transferring content such as music from your computer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 167 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Transferring content using the Finder Content such as music can be directly transferred by drag-and-drop using the Finder. 1. Connect your Walkman to a running computer via USB. 2. Select “WALKMAN” in the sidebar of the Finder.
Page 168 Selecting the display language Notes for transferring content such as music from your computer Formatting memory 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 169 Walkman can play back content stored in the 1st to 8th level of each folder. Note Do not rename the following default folders. MUSIC Otherwise, they will not be recognized by your Walkman anymore. Some songs may not be played back on your Walkman due to copyright protection. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 170 4. Select the content you want to delete. 5. Click “Edit” - “Delete.” A window to confirm the deletion of the item is displayed. 6. Click “Yes.” Related Topic Connecting to a computer Transferring content using Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 171 4. Click the icon of the folder (such as “Music”) that contains the content you want to delete. The content list is displayed. 5. Select the content you want to delete. 6. Click “Delete.” The selected content is deleted. Related Topic Connecting to a computer Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 172 3. On the music playback screen of the received song, display the option menu and select [Delete This Song] - [Yes]. Related Topic How to use the option menu Receiving content via a Bluetooth connection Playing music 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 173 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Deleting content from your Walkman using Explorer Delete content stored on your Walkman using Windows Explorer. 1. Connect your Walkman to a running computer via USB. 2. Open “WALKMAN” using the procedure below that corresponds to your computer.
Page 174 4. Select the content you want to delete. 5. Delete the content. Note Do not change folder name placed in root memory such as “MUSIC.” Related Topic Selecting the memory to use Connecting to a computer Transferring content using the Finder 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 175 Walkman. For gapless playback, import (rip) all songs on the album in the FLAC, AAC, or MP3 format at once into the latest version of Media Go, and then transfer them to the Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 176 3. Select the content you want to delete. 4. Click “Edit” - “Delete.” A “Confirm Delete” window is displayed. 5. Select a method to delete the content. 6. Click “OK.” Related Topic Deleting content from your Walkman using Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 177 If lyrics information input using Media Go is not displayed on your Walkman, delete the song from the Walkman and transfer it again. Related Topic What is the Display Lyrics function? Displaying lyrics Deleting content from your Walkman using Media Go Transferring content using Media Go 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 178 Importing content on your Windows computer into Media Go Transferring content using Media Go Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder Notes for transferring content such as music from your computer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 179 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Browsing the music list screen The music list screen displays lists such as the song list and album list. 1. Index The index displays a list of song or album names, along with each letter of the alphabet. Navigate the index by pressing the button ( ) to move to the next or previous letters.
Page 180 If the volume is set to a level that is harmful for your ears and you turn off your Walkman, the volume is turned down to a level that is safe for your ears automatically. The alarm (beep) does not sound when connected to a Bluetooth audio device. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 181 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Browsing the music playback screen The following items are displayed on the music playback screen. 1. Information area The playback status, remaining battery power, etc. are displayed. 2. Current song number/Total number of songs to be played 3.
Page 182 The elapsed time and the time line bar indications may be unstable and inaccurate when playing variable bit rate (VBR) songs. Related Topic Playing music List of icons displayed in the information area Music playback operations Repeat playback Shuffle playback Setting the playback range Customizing sound quality settings Displaying lyrics 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 183 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Playing music using the simple playback screen The simple playback screen in the Home menu allows you to play, pause, fast-forward/rewind and skip to the next/previous song. 1. With the Home menu displayed, press the button ( ) to select the simple playback screen ( 2.
Page 184 Cover art appears only when a cover art image is registered to the album or song. Cover art in some formats may not be displayed on your Walkman. Related Topic Playing music Browsing the music playback screen 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 185 Deleting content from your Walkman using Media Go Deleting content from your Walkman using Content Transfer Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Deleting content received from a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 186 What is the bookmark function? With the bookmark function, you can classify songs according to personal taste, and listen to your favorite songs as a collective group. Related Topic Adding a song to a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 187 You can change the bookmark list that is set as the default bookmark list. 1. From the Home menu, select [Settings]. 2. Select [Music Settings] - [Default Bookmark List] - desired default bookmark list. Related Topic Adding a song to a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 188 ) to fix the location of the song. 5. After sorting, press the button ( ) to return to the bookmark list screen. Related Topic How to use the option menu Adding a song to a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 189 To remove all songs from a bookmark list, display the option menu after selecting [Bookmark], and select [Clear Bookmark List]. Related Topic Adding a song to a bookmark list How to use the option menu 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 190 What is the Display Lyrics function? The Display Lyrics function enables you to display the lyrics of a song, for example by transferring lyrics information for that song to your Walkman. Related Topic Adding lyrics to songs Displaying lyrics 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 191 Use the latest version of Media Go to input the lyrics information. Create a text file (an LRC file) that contains the lyrics information. Related Topic Inputting the lyrics information using Media Go Displaying lyrics Making lyrics information in a text file 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 192 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Making lyrics information in a text file You can also make lyrics information in a text file. 1. Open the “Notepad” by following one of the procedures below depending on the operating system of your computer.
Page 193 You can omit hundredths of a second. 4. After finishing lyrics text input, save it as a file. i. Select “File.” ii. Select “Save As...” to open the “Save As” screen. iii. Select “All Files” in the “Save as type:” list at the bottom of the screen. iv.
Page 194: Copyright Notice
Use of LRC files beyond this limitation requires the permission of the copyright holders. Related Topic Selecting the memory to use Connecting to a computer Transferring content using Explorer Transferring content using the Finder 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 195 If [On (Screen Always On)] is set, the music playback screen does not turn off regardless of the Screen Off Timer settings. Note The timing at which the lyrics are displayed may not exactly match the progress of the song. Related Topic Adding lyrics to songs Playing music Setting the screen off timer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 196 SensMe™ Channels is achieved by the following technologies. 12 TONE ANALYSIS on your Walkman by Low-Complexity Music Information Retrieval technology developed by Sony Music file transfer from software and devices that support the 12 TONE ANALYSIS technology developed by Sony Related Topic Playing songs using SensMe™...
Page 197 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Playing songs using SensMe™ Channels Play songs to fit your mood, current activity, the time of day, etc., by selecting a particular channel. 1. From the Home menu, select [SensMe™ Channels].
Page 198 What is SensMe™ Channels? Analyzing songs on your Walkman Setting the date and time 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 199 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Analyzing songs on your Walkman If you have transferred songs that have not been analyzed yet and want to listen to them using SensMe™ Channels, analyze them on your Walkman. 1. From the Home menu, select [SensMe™...
Page 200 How to use the option menu Browsing the music playback screen Music playback operations Repeat playback Setting the playback range Adding a song to a bookmark list List of icons displayed in the information area 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 201 How to use the option menu Browsing the music playback screen Music playback operations Shuffle playback Setting the playback range Adding a song to a bookmark list List of icons displayed in the information area 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 202 [Playback Range] is set to [All Range]. Related Topic Playing music How to use the option menu Browsing the music playback screen Music playback operations Adding a song to a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 203 The [DSEE HX] function cannot be enabled while listening to sound on the other Bluetooth audio device. Related Topic Setting the sound quality easily with a single operation Moderating the differences in volume level between songs Customizing sound quality settings Optimizing the sound characteristics 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 204 Change the settings of various functions. Hint The following settings are not applied if [ClearAudio+] is turned on. [Equalizer] [VPT (Surround)] [Clear Stereo] Related Topic Setting the sound quality easily with a single operation Customizing sound quality settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 205 The [Clear Phase™ ] setting cannot be changed in [Select Headphones] when the [ClearAudio+] function is set to [On]. Set [ClearAudio+] to [Off] before changing the setting. Related Topic Customizing sound quality settings Selecting headphones Optimizing the sound characteristics 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 206 VPT (Surround) function You can set sound effects and enrich the sound reproduction quality of the audio playback. VPT, which stands for Virtualphones Technology, is a proprietary sound processing technology developed by Sony. [Clear Stereo] function This function uses digital processing to clearly distinguish between sound from the left and right of the headphones, emphasizing the stereo effect during playback.
Page 207 Presetting your equalizer settings How to use the option menu 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 208 To change the equalizer setting, set the [ClearAudio+] function to off. Related Topic How to use the option menu Setting sound effects during a Bluetooth connection Setting the sound quality easily with a single operation Customizing sound quality settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 209 [Settings]. 2. Select [Music Settings] - [DSD Playback Settings] - desired setting. Note Even if you set a filter in [DSD Playback Settings], the effect may be reduced depending on the usage environment during playback. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 210 1. From the Home menu, select [Settings]. 2. Select [Music Settings] - [Dynamic Normalizer] - desired setting. Related Topic Shuffle playback 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 211 [Select Headphones] - [Clear Phase™ ] cannot be set when the [ClearAudio+] function is turned on. Turn the [ClearAudio+] function off before setting the [Clear Phase™ ] function. Related Topic Selecting headphones Setting the sound quality easily with a single operation 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 212 Select the album list display format. The cover art registered in Media Go is displayed in the album list. For details on registering cover art, refer to the help of Media Go. 1. From the Home menu, select [Settings]. 2. Select [Music Settings] - [Album Display Format] - desired display format. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 213 Antiphase sound that cancels out the analyzed noise is generated. Waveform of composed and canceled noise ( The original and antiphase sound combine to cancel out the original sound, reducing noise at the eardrums. Related Topic Using noise canceling 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 214 Digital Music Player NW-ZX100/ZX100HN Noise canceling compatible headphones The noise canceling function is available only with noise canceling headphones. The noise canceling headphones that are compatible with this product are MDR-NW750N/MDR-NW750NE. Related Topic Selecting headphones 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 215 Select [Other Headphones] to use headphones that do not support the noise canceling function. You cannot change the [Clear Phase™ ] setting nor activate the noise canceling function while [Other Headphones] is selected. Related Topic Using noise canceling Optimizing the sound characteristics 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 216 Hint The noise canceling effect is adjustable. Related Topic Noise canceling compatible headphones Selecting a noise canceling environment Adjusting noise canceling Selecting headphones Notes for using the noise canceling function 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 217 [Select Headphones]. 1. Connect the noise canceling headphones to your Walkman. 2. From the Home menu, select [Noise Canceling]. 3. Select [Quiet Mode]. Related Topic Noise canceling compatible headphones Selecting headphones Using noise canceling 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 218 This is not a malfunction. When changing the [Noise Canceling: On/Off] setting, a switching sound will be generated. This sound is generated by switching of the noise canceling circuit, and is not a malfunction. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 219 2. Select [Select NC Environment] - desired setting. Hint When you select [Full-auto AINC], your Walkman analyzes the ambient sound immediately and sets the most effective noise canceling mode automatically. Related Topic Using noise canceling 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 220 The setting can be adjusted in 31 steps. The center position of the slider is the setting where the maximum effect is obtained in a standard environment. Adjust as desired. Note Maximizing microphone sensitivity does not necessarily enhance the noise canceling effect. Related Topic Using noise canceling 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 221 You do not need to use a cable for connection, since the Bluetooth function uses wireless technology, nor is it necessary for the devices to face one another, as is the case with infrared technology. For example, you can use Bluetooth devices in a bag or pocket. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 222 You can listen to sound on Bluetooth audio devices by sending data from your Walkman. You can also use the Walkman to send and receive content. Listening to music You can use a Bluetooth audio device to listen to music wirelessly. Sending/receiving content You can transfer content to/from another Bluetooth device. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 223 Related Topic Pairing and connecting with a Bluetooth audio device Deleting the pairing information of Bluetooth audio devices Resetting to the factory settings Sending content via a Bluetooth connection Receiving content via a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 224 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Steps to use Bluetooth connection To listen to sound from Bluetooth audio devices on your Walkman, the following steps are required. 1. Pair your Walkman and a Bluetooth audio device. 2. Establish a Bluetooth connection between your Walkman and the Bluetooth audio device.
Page 225 Pairing and connecting with a Bluetooth audio device Connecting with a paired Bluetooth audio device Listening to sound using a Bluetooth audio device Disconnecting a Bluetooth audio device Setting sound effects during a Bluetooth connection Customizing sound quality settings 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 226 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Pairing and connecting with a Bluetooth audio device To connect with a Bluetooth audio device for the first time, your Walkman needs to be paired with it. 1. Place your Walkman and the Bluetooth audio device within 1 meter of each other.
Page 227 Entering a passkey to make a Bluetooth connection Connecting with a paired Bluetooth audio device How to use the option menu Making a Bluetooth connection using the NFC function Listening to sound using a Bluetooth audio device Disconnecting a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 228 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Connecting with a paired Bluetooth audio device Connect your Walkman to a Bluetooth audio device if they are paired but not connected with each other. You will need to do this when the connection is lost, for example, by turning off either the Walkman or the Bluetooth audio device.
Page 229 Pairing and connecting with a Bluetooth audio device Making a Bluetooth connection using the NFC function Listening to sound using a Bluetooth audio device Disconnecting a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 230 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Making a Bluetooth connection using the NFC function Simply touch your Walkman to a Bluetooth audio device that has the NFC function to automatically turn on the power of the Bluetooth audio device, pair the Walkman and the Bluetooth audio device, and make a Bluetooth connection.
Page 231 Related Topic Using the HOLD switch Turning the power on 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 232 A Bluetooth connection is held for 24 hours even if no content is played during that time. However, the length of the time may be shorter depending on the Bluetooth audio device. Related Topic Steps to use Bluetooth connection Making a Bluetooth connection using the NFC function 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 233 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Listening to sound using a Bluetooth audio device Once paired and connected, you can listen to sound from your Walkman wirelessly through the Bluetooth audio device. 1. Confirm that the Bluetooth connection between the Bluetooth audio device and your Walkman is active.
Page 234 Setting automatic Bluetooth connection at startup Setting wireless playback quality Making a Bluetooth connection using the NFC function Disconnecting a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 235 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Steps to transfer content via a Bluetooth connection You can transfer content to/from another Bluetooth device via a Bluetooth connection. Pairing in advance is not necessary because this is executed when your Walkman sends or receives content via a Bluetooth connection.
Page 236 Receiving content via a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 237 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Sending content via a Bluetooth connection You can send content stored on your Walkman to another device via a Bluetooth connection. 1. Set the Bluetooth device to standby status to receive content.
Page 238 LRC files for songs cannot be sent. Cover art for songs may not be sent. Related Topic How to use the option menu Entering a passkey to make a Bluetooth connection Receiving content via a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 239 [Music] - [Received Songs] - [System Storage] or [SD Card] - desired content. Hint The latest content is shown on the top in the content list screens. Related Topic Sending content via a Bluetooth connection Deleting content received via a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 240 Settings] - [Delete All Received Files] - [Yes]. To delete all content in “RECEIVED” folder under [System Storage] or [SD Card], select [Delete All Received Files]. Related Topic Playing content received via a Bluetooth connection How to use the option menu 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 241 Walkman is “0000.” For the passkey of the Bluetooth device, refer to the operating instructions of the Bluetooth device. 1. Press the button ( ) to select the number and press the button ( ) to move the cursor. 2. Press the button ( ) to enter. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 242 2. Select [Manage Added Devices] - desired device. The pairing information of the Bluetooth audio device is displayed. The information differs depending on the Bluetooth audio device. Related Topic Pairing and connecting with a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 243 3. Display the option menu and select [Delete Device] - device you want to delete - [Yes]. Note To connect with a deleted Bluetooth audio device, you need to pair with it again. Related Topic Pairing and connecting with a Bluetooth audio device How to use the option menu 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 244 You can select a device from the paired Bluetooth audio devices displayed on the [Autoconnect at Startup] screen to connect to your Walkman automatically at startup. Note Your Walkman may not be connected automatically while the alarm goes off. Related Topic Connecting with a paired Bluetooth audio device Setting the alarm time 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 245 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Setting wireless playback quality You can set whether to prioritize the stability of the connection or the sound quality for a Bluetooth connection as you like. 1. From the Home menu, select [Settings].
Page 246 Connecting with a paired Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 247 The [Clear Stereo] function does not work while listening to music on the other Bluetooth audio device. Related Topic Listening to sound using a Bluetooth audio device Customizing sound quality settings Setting the sound quality easily with a single operation 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 248 How to Use Digital Music Player NW-ZX100/ZX100HN Displaying Bluetooth information on your Walkman Display Bluetooth information such as Bluetooth version and profile. 1. From the Home menu, select [Settings]. 2. Select [Bluetooth Settings] - [Bluetooth Information]. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 249 Bluetooth technology is used, but security may not be sufficient depending on the settings. Be careful when connecting using Bluetooth technology. Sony bears no responsibility whatsoever for information leaks that occur as a result of using Bluetooth technology. Your Walkman is not guaranteed to connect with all Bluetooth devices.
Page 250 Depending on the device to be connected, the Bluetooth connection may take some time to be established. Related Topic Parts and controls 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 251 Walkman and your NFC-compatible Bluetooth audio device to automatically turn on the power of the Bluetooth audio device, pair the Walkman and the device, and make/end a Bluetooth connection. Related Topic Making a Bluetooth connection using the NFC function 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 252 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Setting the alarm to on/off You can set the alarm timer to on/off. 1. From the Home menu, select [Settings]. 2. Select [Alarm/Sleep Timer] - [Alarm Settings] - [Alarm On/Off] - desired setting.
Page 253 Listening to sound using a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 254 2. Select [Alarm/Sleep Timer] - [Alarm Settings] - desired item. 3. Press the button ( ) to select the item you want to set. If you have selected [Alarm Time], press the button ( ) to confirm. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 255 You can select a song as the alarm sound. 1. In the music playback screen, display the option menu and select [Set As Alarm Song]. Related Topic Playing music How to use the option menu 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 256 When your Walkman is connected to a computer via USB While processing a Bluetooth connection While deleting content on your Walkman Related Topic Setting the alarm time Turning the power off Connecting to a computer Listening to sound using a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 257 When using headphones, regardless of the [AVLS (Volume Limit)] settings, the alarm volume is limited by [AVLS (Volume Limit)]. [AVLS (Volume Limit)] does not work during Bluetooth connections. Related Topic Volume operation (Only for countries/areas complying with European Directives) 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 258 While playing songs in the playback screen with [Display Lyrics] set to [On (Screen Always On)] for music While accessing, creating or restoring databases While the alarm is going off While processing Bluetooth connections The screen brightness is lowered while your Walkman is connected to a computer. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 259 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Brightness] - desired setting. Hint Regardless of the brightness setting, the brightness of the screen may be low while connecting to a computer and charging. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 260 The current song and the elapsed time Set them again after rebuilding is completed. Related Topic Formatting memory Adding a song to a bookmark list Setting a song as the alarm sound Analyzing songs on your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 261 Your Walkman enters USB connection standby mode, displaying the USB connection standby screen. After connecting to a computer via USB, [Connected USB (Storage in use: system storage)] or [Connected USB (Storage in use: SD card)] appears. Related Topic Connecting to a computer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 262 Do not place your Walkman in fire. Do not take apart or modify your Walkman. Doing so can result in electric shock. Consult your nearest Sony dealer or Sony Service Center for exchange of rechargeable batteries, internal checks, or repair.
Page 263 Sample data is not installed in some countries/regions. If you delete the sample data, you cannot restore it, and we will not supply any replacement data. Sony is not responsible for incomplete recording/downloading or damaged data due to problems with your Walkman or computer.
Page 264 50 % of capacity before storing is also recommended. The battery deteriorates when left in a depleted condition. Charge the battery to approximately 50 % of capacity at least once every six to twelve months to prevent deterioration. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 265 The earbuds seal your ears. Therefore, be aware that there is a risk of damage to your ears or eardrums if strong pressure is applied to the earbuds or the earbuds are suddenly removed from your ears. After use, be sure to take the earbuds off your ears gently. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 266 Copyright laws prohibit reproducing the software or the manual accompanying it, in whole or in part, or renting the software without the permission of the copyright holder. In no event will Sony be liable for any financial damage or loss of profits, including claims made by third parties, arising out of the use of the supplied software.
Page 267 Walkman and headphones. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene as doing so may damage the surface of your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 268 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Customer support website If you have any questions or issues with your Walkman, or would like information on compatible items with the Walkman, visit one of the following websites. For customers in the USA: http://www.sony.com/walkmansupport...
Page 269 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Specifications Display Size/resolution 3.0-inch (7.6 cm), WQVGA (400 × 240 Pixels) Panel type TFT color display with white LED-backlight Interface Hi-Speed USB (USB 2.0 compliant) Headphone Stereo mini-jack WM-PORT WM-PORT (multiple connecting terminal): 22 pins...
Page 270: Power Source
54.4 mm × 120.1 mm × 15.4 mm (2 1/4 inches x 4 3/4 inches x 5/8 inches) Mass 145 g (5.2 oz) Capacity Capacity NW-ZX100: 128 GB NW-ZX100HN: 128 GB (*1) Bluetooth profiles are standardized according to the purpose of the Bluetooth device. (*2) Codec indicates the audio signal compression and conversion format.
Page 271 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Battery life The values shown below are the approximate battery life when content is played continuously at the default settings. Music MP3 128 kbps Noise Cancel ON: Approx. 60 Hrs Noise Cancel OFF: Approx. 70 Hrs AAC 256 kbps Noise Cancel ON: Approx.
Page 272 The battery life for continuous playback via a Bluetooth connection may become 40 % to 70 % shorter depending on the content format or the settings of the connected device. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 273 Maximum recordable number of songs and time (Approx.) The approximate times are based on the case in which you transfer or record only 4 minute songs. Number NW-ZX100 (128 GB) MP3 128 kbps: Approx. 20,000 songs AAC 256 kbps: Approx. 15,700 songs FLAC 44.1 kHz/16 bit: Approx.
Page 274 DSD 2.8224 MHz/1 bit: Approx. 47 hr. 20 min. DSD 5.6448 MHz/1 bit: Approx. 23 hr. 20 min. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 275 Help Guide How to Use Digital Music Player NW-ZX100/ZX100HN Supported formats Music (Music player) Audio Formats Media File format: MP3 (MPEG-1 Layer3) file format File extension: .mp3 Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR)) Sampling frequency (*1): 32, 44.1, 48 kHz...
Page 276 Files with copyright protection cannot be transferred to a microSD card. (*4) Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling frequency. (*5) Audio that is converted to Linear PCM is output. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 277 Personally constructed computers or operating systems An environment that is an upgrade of the original manufacturer-installed operating system Multi-boot environment We do not guarantee operation for all computers even if they meet the above System Requirements. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 278 Spacer (for Portable Amp) (1) NW-ZX100HN Headphones (1) MDR-NW750N or MDR-NW750NE (only for Europe) Earbuds (1 set) Clip (for Headphones) (1) Note microSD card is not supplied with your Walkman. Related Topic Using the spacer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 279 4. Check information on the issue in the help of the software having problems. 5. Look up information on the issue on one of the customer support websites. 6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Note Data will not be deleted, nor will any settings be changed by restarting.
Page 280 If your Walkman still does not operate after charging the battery, press the RESTART button with a pen or a paper clip, etc., to restart the Walkman. Related Topic Parts and controls Charging the battery Restarting your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 281 Your Walkman may not work properly if the USB device (e.g. computer) to which it is connected is turned on or off without disconnecting the Walkman. Restart your Walkman by pressing the RESTART button with a pen or a paper clip, etc. Related Topic Restarting your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 282 Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Your Walkman power turns off or on automatically. If a malfunction occurs, your Walkman turns off and then on again automatically. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 283 Digital Music Player NW-ZX100/ZX100HN You want your Walkman screen to stay on longer before it turns off automatically. You can set the screen off timer settings in [Screen Off Timer]. Related Topic Setting the screen off timer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 284 If you leave your Walkman for a while with the battery used up, the date and time may be reset. This is not a malfunction. Charge the battery, and then set the date and time again. Related Topic Setting the date and time 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 285 A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman. Stop using the Walkman immediately and consult your nearest Sony dealer. Related Topic...
Page 286 Troubleshooting Digital Music Player NW-ZX100/ZX100HN The earbuds supplied with the headphones are missing. If you lose or break the earbuds supplied with your headphones, please contact your nearest Sony dealer. Related Topic Changing the earbuds 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 287 If you have already deleted content transferred to your Walkman from Media Go, transfer the content from the Walkman to Media Go again. Related Topic Connecting to a computer Transferring content using Media Go Transferring content using Explorer Transferring content using the Finder 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 288 The model name is the alphabetical name starting with NW that is printed on the back of your Walkman. If the Walkman is inside a case, you need to remove it from the case to find the name. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 289 After the initial warning, the alarm and warning repeat every 20 cumulative hours that the volume is set to a level that is harmful for your ears. When this happens, the volume is turned down automatically. Related Topic Volume operation (Only for countries/areas complying with European Directives) 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 290 If the problem persists after performing the remedies above, use a pen or paper clip, etc., to press the RESTART button and restart your Walkman. Related Topic Parts and controls Playing music Disconnecting a Bluetooth audio device Restarting your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 291 The content may not be supported on your Walkman. Select and play other content. If a Bluetooth audio device is connected, check the connection status. Related Topic Supported formats Connecting with a paired Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 292 Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Noise is generated. When the noise canceling function is on, you may hear more noise if you are listening in a quiet place or because of the type of noise in that location. If this occurs, turn the noise canceling function off.
Page 293 When listening on a Bluetooth audio device, turn up the volume control of the Bluetooth audio device. If the volume level cannot be adjusted directly on the Bluetooth audio device, increase the volume on your Walkman. Related Topic Parts and controls Limiting the volume 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 294 Wires inside the headphone cable may be broken due to unnecessary force, etc. being applied to the cable. If this occurs while using the supplied headphones with a Walkman model supplied with headphones, contact your nearest Sony dealer for repairs. 4-573-375-12(1)
Page 295 [Set Noise Cancel Level] value. Set the [Set Noise Cancel Level] value to a smaller value for use. Related Topic Customizing sound quality settings Using noise canceling Adjusting noise canceling Notes on the Bluetooth function 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 296 Sound is interrupted between songs. To play songs without interruption (gapless playback), import (rip) content from media in AAC, MP3, or FLAC format to the latest version of Media Go, and then transfer them to your Walkman. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 297 If the remedies above do not solve the problem, use a pen or paper clip, etc. to press the RESTART button and restart your Walkman, and then connect again using USB. Related Topic Charging the battery System requirements Restarting your Walkman Customer support website 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 298 When the usable battery life is half the usual time even when the battery is fully charged, the battery should be replaced. Consult your nearest Sony dealer for more details on the life of the built-in battery. Related Topic...
Page 299 The rechargeable battery needs to be replaced. To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apart the Walkman by yourself. Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries. Related Topic Customer support website...
Page 300 Depending on the environment in which your Walkman is used, the battery may deteriorate if it is not used for over a year. Contact your nearest Sony dealer. If the usable battery life is half that when new even after sufficiently charging the battery, your battery may have deteriorated.
Page 301 Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN How long is the standard battery duration? For details on the battery duration, see “Battery life.” Related Topic Battery life 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 302 Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN How long does it take to charge the battery? For details on the charging time, see “Specifications.” Related Topic Specifications 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 303 When charging the battery in battery care mode, the battery status icon is full when charging is complete. However, the time it takes for the first bar of the battery indication to disappear is quicker than when the battery is charged to 100 %. Related Topic Charging in the battery care mode 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 304 If the approaches listed above fail to resolve the issue, press the RESTART button with a pen or a paper clip, etc., to restart your Walkman, and then try the USB connection again. Related Topic Charging the battery Connecting to a computer Using USB connection mode Restarting your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 305 Back up all of the data on the microSD card (not supplied) to your computer, and then initialize (format) the microSD card with your Walkman. Related Topic Selecting the memory to use Connecting to a computer Formatting a microSD card 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 306 [Connected USB (Storage in use: system storage)] or [Connected USB (Storage in use: SD card)]. This is not a problem provided that the "Safely Remove Hardware" operation is complete. Disconnect your Walkman from the computer. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 307 Press and hold the “Alt” key while pressing the “Tab” key several times. When the dialog is displayed, follow the instructions in the dialog box. Related Topic System requirements Installing Media Go Installing Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 308 The progress bar on the install screen does not proceed while installing the software. Wait until the installation is completed, because it is progressing properly. Installation may take 30 minutes or more depending on the computer used. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 309 If the remedies above do not solve the problem, use a pen or paper clip, etc. to press the RESTART button and restart your Walkman, and then connect again via USB. Related Topic Connecting to a computer Installing Media Go Inserting a microSD card Restarting your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 310: Walkman
Help Guide Troubleshooting Digital Music Player NW-ZX100/ZX100HN Content such as music cannot be transferred from the computer to your Walkman. Check that the USB connection to the computer is made properly. Use the supplied USB cable. You may not be able to transfer content when using a USB hub. Connect directly to the USB connector on your computer.
Page 311 Transferring content using Explorer Transferring content using the Finder Supported formats Deleting content from your Walkman using Media Go Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Formatting memory 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 312 [Settings] - [Music Settings] - [Playback Range] -[Selected Range], and then play the song by selecting [Music] - [Album] from the Home menu. Related Topic Shuffle playback Transferring content using Media Go Transferring content using Content Transfer Setting the playback range 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 313 Digital Music Player NW-ZX100/ZX100HN Playback progresses to the next album when repeat playback is set. If [Playback Range] is set to [All Range], change the playback range settings to [Selected Range]. Related Topic Setting the playback range 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 314 Songs are only played within a limited range such as within one album. If [Playback Range] is set to [Selected Range], change the playback range settings to [All Range]. Related Topic Setting the playback range 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 315 When you press the button, playback of the song stops. Related Topic Playing music Adding a song to a bookmark list 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 316 Walkman. For details on playlists, refer to the help of the software you are using. Related Topic Transferring content using Media Go Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 317 Media Go so that they are put together as an album, and then transfer it to your Walkman again. For details on how to edit, refer to the help of Media Go. Related Topic Transferring content using Media Go Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 318 The album or songs have been transferred both to the system storage and to a microSD card (not supplied). Delete the duplicated album or songs from either the system storage or the microSD card. Related Topic Deleting songs 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 319 Related Topic Transferring content using Media Go Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder Receiving content via a Bluetooth connection Playing content received via a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 320 USB and transfer the song to the Walkman again using software. Related Topic Adding lyrics to songs Making lyrics information in a text file Displaying lyrics Transferring content using Media Go Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 321 Replace the characters of the content that has been transferred to your Walkman using software with displayable characters in the software and transfer the content to the Walkman again. Related Topic Inputting the lyrics information using Media Go Transferring content using Media Go Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 322 FLAC, and then add the information to the file before transferring it to your Walkman again. Related Topic Transferring content using Media Go Transferring content using Content Transfer Supported formats 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 323 Finder. Related Topic Deleting content from your Walkman using Media Go Deleting content from your Walkman using Content Transfer Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 324 You cannot find your desired channel. If there are no songs to match the theme of a channel, the channel is not displayed on the SensMe™ Channels screen. Related Topic Playing songs using SensMe™ Channels Analyzing songs on your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 325 If you have not set the clock of your Walkman, [Morning] always appears for the time-based channel. Set the clock of the Walkman. Related Topic Playing songs using SensMe™ Channels Setting the date and time 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 326 If there are no songs to match the theme of the time-based channel, all of the songs in your Walkman are played in random order. Related Topic Playing songs using SensMe™ Channels Analyzing songs on your Walkman 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 327 Your Walkman cannot be paired if the number of paired devices exceeds the maximum number. If you want to pair another device, delete unnecessary paired devices in advance. Related Topic Specifications Pairing and connecting with a Bluetooth audio device Disconnecting a Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 328 Place the Walkman and Bluetooth device closer. Related Topic Displaying the pairing information of Bluetooth audio devices Pairing and connecting with a Bluetooth audio device Connecting with a paired Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 329 Walkman and the Bluetooth device. The passkey on the Walkman is “0000.” Refer to the manual for your Bluetooth device for instructions on how to enter the passkey on the Bluetooth device. Related Topic Entering a passkey to make a Bluetooth connection 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 330 If your Walkman does not recognize playback operations on the Bluetooth audio device, the profile of the connected Bluetooth audio device may not support AVRCP. Perform the operations on the Walkman. Related Topic Playing music Pairing and connecting with a Bluetooth audio device Connecting with a paired Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 331 Depending on the Bluetooth audio device, you might not be able to operate your Walkman from the Bluetooth audio device. In this case, operate the Walkman itself. Related Topic Connecting with a paired Bluetooth audio device 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 332 Bluetooth audio device. The Bluetooth connection may be stabilized by performing the following measures. Set [Wireless Playback Quality] to [Standard] or [Prioritize Connection]. Related Topic Connecting with a paired Bluetooth audio device Setting wireless playback quality 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 333 The [DSEE HX] function is disabled while listening to sound on the other Bluetooth audio device. Related Topic Setting sound effects during a Bluetooth connection Optimizing the sound characteristics Upscaling compressed audio to quality almost that of High-Resolution Audio 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 334 To delete unsupported content, use Windows Explorer or the Mac Finder, or delete all transferred content. Related Topic Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Deleting content received from a Bluetooth connection Supported formats 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 335 Depending on the software used to register the cover art to the song, the cover art may not be sent if the song is sent via a Bluetooth connection. Connect your Walkman to a computer via USB and transfer the content to the Walkman again using software. Related Topic Transferring content using Media Go Transferring content using Content Transfer 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 336 Related Topic Making a Bluetooth connection using the NFC function Pairing and connecting with a Bluetooth audio device Connecting with a paired Bluetooth audio device Using the HOLD switch Turning the power on 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 337 The type of environment set in [Select NC Environment] may not be suitable for the surrounding environment. Set [Select NC Environment] according to the surrounding environment. Related Topic Selecting headphones Using noise canceling Noise canceling compatible headphones Changing the earbuds Adjusting noise canceling Selecting a noise canceling environment 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 338 [Select Headphones] to use the noise canceling function. If you use headphones other than noise canceling headphones, the noise canceling function does not work even when the noise canceling function is enabled. Related Topic Noise canceling compatible headphones 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 339 The microSD card has been formatted in an unsupported format. Copy all data on the microSD card onto your computer and format the microSD card again using your Walkman. Related Topic Removing a microSD card Inserting a microSD card Formatting a microSD card 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 340 Your Walkman gets warm. Depending on the way you use your Walkman, the Walkman may become warm while the battery is being charged or the Walkman is performing intensive data processing. This is not a malfunction. 4-573-375-12(1) Copyright 2015 Sony Corporation...
Page 341 After the initial warning, the alarm and warning repeat for every 20 cumulative hours that the volume is set to a level that is harmful for your ears. When this happens, the volume is turned down automatically. Related Topic Updating the system software of your Walkman Volume operation (Only for countries/areas complying with European Directives) 4-573-375-12(1) Copyright 2015 Sony Corporation...

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