Whirlpool W10856086A Use & Care Manual page 33

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Washer not performing as expected (cont.)
Gray whites, dingy colors Load not sorted properly.
Incorrect dispenser
operation
Detergent dispenser
contains detergent
residue after program
ends
Single-dose laundry
packet not dissolving
Cycle time changes
or cycle time too long
Liquid detergent on door
glass prior to beginning
of cycle
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Wash temperatures too low.
Not enough detergent used,
or hard water.
Clogged dispensers or laundry
products dispensing too soon.
Water in dispenser after cycle has
finished.
Inlet water pressure is too low; the
mesh filter of the water supply hose
may be blocked.
Adding laundry packet incorrectly.
Normal washer operation.
Excessive suds in washer.
Load may be out of balance.
Not using correct cycle for
load type.
Detergent is free to flow from the
single-dose dispenser.
The transfer of dye can occur when mixing whites and colors
in a load. Sort dark clothes from whites and lights.
Use hot or warm temperatures if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Use more detergent for washing heavy soils in cold or
hard water.
Do not overfill dispenser. Overfilling causes immediate
dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load.
It is normal for small amounts of water to remain in dispenser
at the end of the cycle.
Make sure the water faucet is properly opened. Check the mesh
filters of the inlet hose and clean if necessary.
Be sure laundry packet is added to washer drum before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer's instructions to avoid damage to your garments.
The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The options you select will also affect the cycle times.
When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the
original cycle.
When load unbalance occurs, a washing process will start
to redistribute the load. This extends the cycle time. Avoid
washing single items. Balance a single item such as a rug
or jeans jacket with a few extra items.
The Quick Wash cycle is designed for smaller load sizes
(2–4 items) of lightly soiled garments. If larger loads are
washed in this cycle, cycle time will be increased.
When using the Quick Wash or Delicates cycles, you should wash
small loads. This ensures a gentle wash for your garments without
increasing cycle times.
Do not add liquid detergent until laundry is loaded.
Solution
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