Whirlpool W10856086A Use & Care Manual page 28

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Water Leaks (cont.)
Water or suds leaking from
door or rear of cabinet
Leaking around door
Washer not performing as expected
Load not completely
covered in water
Washer won't run or fill,
washer stops working
Washer won't run or fill,
washer stops working
(cont.)
28
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Not using HE detergent or using too
much HE detergent.
Residue on door glass.
Hair, lint, or other debris on inner
door glass preventing proper seal
with rubber door seal.
Water level not visible on door
or does not cover clothes.
Check for proper water supply.
Check proper electrical supply.
Only use HE detergent. Suds from regular detergents
can cause leaking from the door or rear of cabinet. Always
measure detergent and follow manufacturer's directions based
on your load requirements.
Periodically clean the underside of the glass window to avoid
potential leaks.
Clean inner door glass and seal. See "Cleaning the Door Seal"
in the "Washer Maintenance" section.
This is normal for an HE front load washer. The washer senses
load sizes and adds the correct amount of water for optimal
cleaning.
Hose must be attached and have water flowing to the inlet valve.
Water faucet must be turned on.
Check that inlet valve screen has not become clogged.
Check for any kinks in inlet hose, which can restrict water flow.
Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Do not plug into a GFI (Ground Fault Circuit Interrupter).
Check electrical source or call an electrician to check if voltage
is low.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Solution