Troubleshooting Procedures; Fl--1 And Fl--2; None Of The Components Operate (E.g. Pump, Light); Pump Does Not Operate - Jacuzzi J-375 Owner's Manual

J-300

15.0 Troubleshooting Procedures

In the event your Jacuzzi spa is not working the way it should, please
first review all the installation and operating instructions in this manual
and check for messages on the panel display. If you are still not satisfied
it is working properly, please follow the appropriate troubleshooting
instructions below. Always insist on genuine Jacuzzi replacement
parts.
Note: If any of the supply cords to accessories are damaged, they must
be replaced by authorized service personnel. Contact your authorized
Jacuzzi dealer or qualified service technician.
15.1

FL--1 and FL--2

To try an correct an FL--1 and FL--2 condition perform the following:
1. Turn power off!
2. Verify water level is above all jets but below lowest pillow. Add water
if necessary.
3. Check for clogged or dirty filter cartridge (Sec. 12.1, page 39).
4. Purge "air lock" from circulation pump intake by removing filter
cartridge. Hold your garden hose over the filter cartridge wall fitting
while using a rag as a seal around hose end. Ask a helper to turn
on water for 30 seconds, then turn off. Reinstall filter cartridge and
check spa (Sec. 12.1, page 39).
5. If the circulation pump is not running, turn power off at the main
breaker, then turn power back on.
6. If problem persists, contact your authorized Jacuzzi dealer.
15.2

None of the Components Operate (e.g. Pump, Light)

Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Contact your authorized Jacuzzi dealer or qualified service
technician.
15.3

Pump Does Not Operate

Press the JETS 1 button. If no water movement is detected, make sure
power is going to the spa and check the water level. If this does not solve
the problem, contact your authorized Jacuzzi dealer or qualified service
technician. The main jets pump 1 operates but no water flows to jets.
Check the following:
1. Jets may all be closed. Verify all jets are in the open "on" position
(Sec. 10.7, page 30).
2. Pump may not be properly primed. This can happen after the spa is
drained and refilled. Press the JETS 1 button on the control panel
several times, never leaving the motor running for more than 5 to 10
seconds at a time. Turn power off and let the air out of spa plumbing
system by removing the filter cartridge (Sec. 12.1, page 39). Make
certain you reinstall the filter cartridge before turning on spa power
and restarting the jets pump 1.
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