HP ProLiant DL160 Gen9 User Manual
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HP ProLiant DL160 Gen9 User Manual

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HP ProLiant DL160 Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 775786-002
December 2014
Edition: 2

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  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    DIMM slot locations ........................13 System maintenance switch ......................13 NMI functionality ........................... 14 Drive numbering ............................. 14 HP SmartDrive LED definitions ........................15 Fan locations ............................16 Operations ..........................17 Power up the server ..........................17 Power down the server ..........................17 Extend the server from the rack .........................
  • Page 4 Mini-SAS cable options ........................40 Controller options ............................ 44 Installing a storage controller ......................45 Installing an FBWC module and an HP Smart Storage Battery ............. 47 Optical drive option ..........................50 Redundant fan option ..........................53 Fan population guidelines ....................... 54 Installing a hot-swap fan module ......................
  • Page 5 Software and firmware ......................... 108 Operating System Version Support ....................108 Version control ..........................108 HP operating systems and virtualization software support for ProLiant servers ........109 HP Technology Service Portfolio ....................109 Change control and proactive notification ..................109 Troubleshooting ........................
  • Page 6 Before you contact HP ..........................118 HP contact information ........................... 118 Customer Self Repair ..........................118 Acronyms and abbreviations ...................... 126 Documentation feedback ......................131 Index ............................132 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • Four-bay LFF drive model Item Description Optical drive (optional) Serial number pull tab* USB 2.0 connector LFF drives (8.89 cm, 3.5 in) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number and the customer asset tag label.

  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons • Four-bay LFF drive model Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...
  • Page 9 • Eight-bay SFF drive model Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...

  • Page 10: Power Fault Leds

    3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HP Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply...

  • Page 11: Rear Panel Leds

    Rear panel LEDs Item Description Status UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated • 8 Hz/cycle per sec = iLO manual reboot sequence in progress Off = Deactivated NIC link LED...

  • Page 12: System Board Components

    Fan connector 4 Processor 2 Fan connector 3 Fan connector 2 DIMM slots for processor 2 Fan connector 1 Reserved 24-pin power supply connector HP Smart Storage Battery connector Power supply sideband signal connector 20-pin drive power connector Component identification 12...

  • Page 13: Dimm Slot Locations

    Item Description 10-pin RPS connector System battery NMI header TPM connector Secondary PCIe riser board connectors* System maintenance switch FlexibleLOM sideband signal connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 11)."...

  • Page 14: Nmi Functionality

    IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.

  • Page 15: Hp Smartdrive Led Definitions

    Eight-bay SFF drive model HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server blades.

  • Page 16: Fan Locations

    IMPORTANT: The HP Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode. Under this condition: •...

  • Page 17: Operations

    Before proceeding, verify the server is in standby mode by observing that the system power LED is amber. Extend the server from the rack To extend the server from an HP, Compaq-branded, Telco, or third-party rack: Power down the server (on page 17).
  • Page 18 Disconnect each power cord from the power source. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 19: Remove The Server From The Rack

    Slide the server out of the rack. iii. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. Connect the peripheral cables. Connect each power cord to the server.

  • Page 20: Remove The Security Bezel (Optional)

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 21: Install The Access Panel

    WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
  • Page 22 Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 19). Remove the access panel (on page 20).

  • Page 23: Install The Pci Riser Cage

    Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. To install the component: If necessary, connect all required internal cabling to existing expansion boards. For more information on these cabling requirements, see the documentation that ships with the option.
  • Page 24 Power up the server (on page 17). Operations 24...

  • Page 25: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 26: Temperature Requirements

    HP servers draw in cool air through the front and expel warm air through the rear. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 27: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 28: Rack Warnings

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 29: Identifying The Contents Of The Server Shipping Carton

    To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets. Setup 29...
  • Page 30 Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 31 Position the power cord inside the clip, and then close the clip. Slide the clip forward until it is flush against the edge of the power cord plug. For a server using a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the hook-and-loop strap attached to the power input module handle: Unwrap the hook-and-loop strap from the power input module handle.
  • Page 32 Bend the plug end of the power cord in the position shown in the following image. Secure the power cord in the hook-and-loop strap as shown in the following image. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 33: Installing The Rack Rail Hook-And-Loop Strap

    Installing the rack rail hook-and-loop strap The rack rail hook-and-loop strap can be installed on either the left or right rack rail. HP recommends installing it on the left rack rail for better cable management. To install the rack rail hook-and-loop strap: Install the server into the rack ("Installing the server into the...

  • Page 34: Installing The Operating System

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

  • Page 35: Registering The Server

    Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com). Setup 35...

  • Page 36: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 37: Drive Installation Guidelines

    The boot order settings, firmware versions, and any additional HP software, including the HP Smart Array SAS license key, are stored in the system board. Transfer this information to the new system board to ensure normal server operation when the system board is replaced.
  • Page 38 Remove the drive carrier. Remove the two metal brackets from the drive carrier. Install the drive in the carrier. Hardware options installation 38...

  • Page 39: Installing A Hot-Plug Drive

    Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 17). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Installing a hot-plug drive...

  • Page 40: Drive Cable Options

    To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Drive cable options Use these drive cable options to install an HP Host Bus Adapter or an HP Smart Array Controller board option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 41 Remove the access panel (on page 20). Remove the PCI riser cage (on page 21). Remove the baffle from the controller board. If you intend to use a cache module and a HP Smart Storage Battery, install these options now. ("Controller options" on page 44) Install the storage controller ("Installing a storage...
  • Page 42 Connect the common end of the Mini-SAS cable to the controller option. Install the PCI riser cage (on page 23). Route the Mini-SAS cables alongside the system board and connect the connectors to the drive backplane. H240 Host Bus Adapter to the 4 LFF drive backplane Hardware options installation 42...
  • Page 43 P440 Smart Array Controller to the 4 LFF drive backplane H240 Host Bus Adapter to the 8 SFF drive backplane Hardware options installation 43...

  • Page 44: Controller Options

    Controller options The server ships with an embedded HP Dynamic Smart Array B140i Controller. For more information about the controller and its features, see the HP Dynamic Smart Array B140i RAID Controller User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).

  • Page 45: Installing A Storage Controller

    Installing a storage controller HP requires installation of the H240 and P440 cards in the low-profile slot 2 of the primary PCI riser cage because the current P440/H240 cable solution supports only slot 2. The P441 and H241 cards can be installed in slot 1, 2, or 3.
  • Page 46 If installing a P440 or H240 controller card into slot 2, remove the default bracket from the card and install the low-profile bracket that comes with the option. If you intend to use a cache module and a HP Smart Storage Battery, install these options now ("Installing an FBWC module and an HP Smart Storage Battery"...

  • Page 47: Installing An Fbwc Module And An Hp Smart Storage Battery

    For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Installing an FBWC module and an HP Smart Storage Battery For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 48 Connect the cache module backup power cable to the module. Install the cache module on the storage controller. Hardware options installation 48...
  • Page 49 Install the storage controller ("Installing a storage controller" on page 45). Install the HP Smart Storage Battery: Disconnect the 24-pin power supply cable from the system board. Align the component and press down until it clicks in place. Connect the battery cable.

  • Page 50: Optical Drive Option

    Power up the server (on page 17). Optical drive option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 17).
  • Page 51 Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 19). If installed, remove the security bezel ("Remove the security bezel (optional)"...
  • Page 52 Four-bay LFF drive model Eight-bay SFF drive model After sliding in the optical drive, be sure to secure the drive with the screw. Connect the optical drive cable to the optical drive. Route the optical drive cable alongside the system board to connect to the system board SATA connector, and then connect the power cable to the system board power cable connector: Hardware options installation 52...

  • Page 53: Redundant Fan Option

    Four-bay LFF drive model Eight-bay SFF drive model Install the access panel (on page 21). If removed, install the security bezel ("Security bezel option" on page 36). Install the server into the rack ("Installing the server into the rack" on page 29). Power up the server (on page 17).

  • Page 54: Fan Population Guidelines

    Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7 Blank Blank Blank Blank One processor, non-redundant Blank Blank Blank One processor, redundant Blank Two processors, non-redundant Two processors, redundant...
  • Page 55 Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 56 Remove the fan blank. Install the fan. CAUTION: The fan does not have a fan guard. Special attention is needed when removing or installing the fan to prevent finger injury. Connect the fan cable to the system board ("System board components"...

  • Page 57: Memory Options

    Quad 2133 MT/s 2133 MT/s LRDIMM HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is Hardware options installation 57...

  • Page 58: Memory Subsystem Architecture

    HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software. Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports two DIMM slots.

  • Page 59: Dimm Identification

    R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Memory configurations To optimize server availability, the server supports the following AMP modes: •...

  • Page 60: Advanced Ecc Memory Configuration

    Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 61: General Dimm Slot Population Guidelines

    DIMM, then dual-rank DIMM, and then lastly single-rank DIMM. • DIMMs should be populated starting farthest from the processor on each channel. For more information about server memory, see the HP website (http://www.hp.com/go/memory). The DIMM speeds supported in this server are listed in the following table: Populated slots...

  • Page 62: Installing A Dimm

    Online spare population guidelines For Online Spare memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 61). • Each channel must have a valid online spare configuration. • Each channel can have a different valid online spare configuration. •...

  • Page 63: Processor Option

    ("Installing the server into the rack" on page 29). Power up the server (on page 17). To configure the memory mode, use HP UEFI System Utilities (on page 101). Processor option The server supports single-processor and dual-processor operations. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 64 In a multiprocessor configuration, to optimize system performance, HP recommends balancing the total capacity of the DIMMs across the processors. To install the component: Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source.
  • Page 65 Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts.
  • Page 66 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. Close the processor retaining bracket.
  • Page 67 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Install the heatsink: Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Hardware options installation 67...
  • Page 68 Finish the installation by completely tightening the screws in the same sequence. Note these population guidelines for installing fans in a dual-processor configuration. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7 Blank Blank Blank...

  • Page 69: Secondary Pcie X16 Riser Option

    29). Power up the server (on page 17). Secondary PCIe x16 riser option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Hardware options installation 69...

  • Page 70: Flexiblelom Option

    Power up the server (on page 17). FlexibleLOM option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 17).
  • Page 71 Extend the server from the rack (on page 17). Remove the server from the rack (on page 19). Remove the access panel (on page 20). If necessary, disconnect any internal cables connected to the system board. Remove the PCI riser cage (on page 21). Retain the cage for future use.
  • Page 72 Tighten the T-15 screw to secure the component. Connect the FlexibleLOM sideband cable. Hardware options installation 72...

  • Page 73: Expansion Board Options

    ("PCIe riser board slot definitions" on page 11). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
  • Page 74 Extend the server from the rack (on page 17). Remove the server from the rack (on page 19). Remove the access panel (on page 20). Remove the PCI riser cage (on page 21). Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot.

  • Page 75: Front Usb 3.0 Option

    Front USB 3.0 option The front USB 3.0 option can only be installed in the eight-bay configuration. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Hardware options installation 75...
  • Page 76 To install the component: Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 19).

  • Page 77: Redundant Power Supply Option

    Route the cable alongside the system board, and then connect the cable to the internal USB 3.0 connector. Install the access panel (on page 21). If removed, install the security bezel ("Security bezel option" on page 36). Do one of the following: Slide the server into the rack.
  • Page 78 Remove all other components specifically associated with the removed power supply. Install the RPS backplane: Install the RPS backplane into the server. Connect the RPS backplane cables to the system board. For information on cable routing, see "HP Power supply cabling ("Power supply cabling"...

  • Page 79: Dedicated Ilo Management Module Option

    Power up the server (on page 17). Dedicated iLO management module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 17).
  • Page 80 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 19). Remove the access panel (on page 20).

  • Page 81: Enabling The Dedicated Ilo Management Module

    The onboard NIC 1/shared iLO connector is set as the default system iLO connector. To enable the dedicated iLO management module, use the iLO 4 Configuration Utility accessible within the HP UEFI System Utilities. For more information on the HP UEFI System Utilities, see the UEFI documentation on the HP website (http://www.hp.com/go/ProLiantUEFI/docs). IMPORTANT: If the iLO configuration settings are reset to the default values, remote access to the machine will be lost.

  • Page 82: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Page 83 CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

  • Page 84: Retaining The Recovery Key/Password

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 85: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 86: Four-Bay Lff Hot-Plug Drive Cabling

    Four-bay LFF hot-plug drive cabling • Four-bay LFF drive backplane connected to the system board Item Description Drive power cable Mini-SAS cable • Four-bay LFF drive backplane connected to a P440 controller in the low-profile expansion slot Item Description Drive power cable Mini-SAS cable Cabling 86...

  • Page 87: Eight-Bay Sff Hot-Plug Drive Cabling

    • Four-bay LFF drive backplane connected to a H240 adapter in the low-profile expansion slot Item Description Drive power cable Mini-SAS cable Eight-bay SFF hot-plug drive cabling • Eight-bay SFF drive backplane connected to the system board Item Description Drive power cable Mini-SAS cable Cabling 87...
  • Page 88 • Eight-bay SFF drive backplane connected to a P440 controller in the low-profile expansion slot Item Description Drive power cable Mini-SAS cable • Eight-bay SFF drive backplane connected to a H240 adapter in the low-profile expansion slot Item Description Drive power cable Mini-SAS cable Cabling 88...

  • Page 89: Fbwc Cabling

    FBWC cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when an HP Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.

  • Page 90: Hp Smart Storage Battery Cabling

    • FBWC module slot 3 cabling HP Smart Storage Battery cabling Cabling 90...

  • Page 91: Flexiblelom Cabling

    FlexibleLOM cabling Power supply cabling • HP 550-W non-hot-plug power supply cabling Item Description 24-pin power supply cable 16-pin power supply sideband signal cable Cabling 91...

  • Page 92: Optical Drive Cabling

    • HP 900-W hot-plug power supply cabling Item Description 24-pin power supply cable 16-pin power supply sideband signal cable 10-pin RPS connector Optical drive cabling • Optical drive cabling in the four-bay LFF drive configuration Item Description Drive power cable...

  • Page 93: Front I/O Cabling

    • Optical drive cabling in the eight-bay SFF drive configuration Item Description Drive power cable Optical drive cable Front I/O cabling • Front I/O cabling in LFF configuration Cabling 93...

  • Page 94: Front Usb 3.0 Cabling

    • Front I/O cabling in SFF configuration Front USB 3.0 cabling Cabling 94...

  • Page 95: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 96: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 97: Hp Restful Api Support For Hp Ilo

    HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.

  • Page 98: Hp Insight Remote Support

    When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c-Class enclosures, you can register a server or rack to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device.

  • Page 99: Hp Insight Diagnostics

    (http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...

  • Page 100: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 101: Hp Uefi System Utilities

    HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 102: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 103: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 104: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 105: Redundant Rom Support

    The pre-OS behavior of the USB ports is configurable in System Utilities, so that the user can change the default operation of the USB ports. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 106: Updating Firmware Or System Rom

    To obtain the assigned file system volume for the USB key, enter Map –r . For more information about accessing a file system from the shell, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 107: Drivers

    Reboot the server. A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained. For more information about the commands used in this procedure, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 108: Software And Firmware

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 109: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    (http://www.hp.com/go/ossupport). HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking...

  • Page 110: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 111: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 112 Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HP UEFI System Utilities" on page 101) to reconfigure the system. To replace the component, reverse the removal procedure.

  • Page 113: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 113...

  • Page 114: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 114...

  • Page 115: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 116: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/servers/ASHRAE).

  • Page 117: Power Supply Specifications

    HP 550 W Power Supply (PN 730941-B21) • HP 900 W AC Power Input Module (PN 744689-B21) This module is supported when the two-bay HP RPS backplane option (PN 745813-B21) is installed. For more information about the power supply features, specifications, and compatibility, see the HP website (http://www.hp.com/go/proliant/powersupply).

  • Page 118: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 119 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 120 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 121 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 122 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 123 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 124 Support and other resources 124...
  • Page 125 Support and other resources 125...

  • Page 126: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery column address strobe Canadian Standards Association Customer Self Repair DDR3 double data rate-3 DDR4 double data rate-4 DIMMs per channel...
  • Page 127 FBWC flash-backed write cache host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization...
  • Page 128 nonmaskable interrupt NVDIMM non-volatile dual in-line memory module NVRAM nonvolatile memory Onboard Administrator Optical Disk Drive PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test power supply unit RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack REST representational state transfer...
  • Page 129 SCSI SATA serial ATA Secure Digital small form factor Systems Insight Manager HP Service Pack for ProLiant solid-state drive standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface...
  • Page 130 Virtual Connect Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 130...

  • Page 131: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 132: Index

    54 configuration of system 95 FBWC cabling 85 configuring AMP modes 59 firmware 105, 108 contacting HP 118 Foundation Care Services 109 crash dump analysis 14 front I/O cabling 93 customer self repair (CSR) 118 front panel components 7 front panel LEDs 8 front USB 3.0 75...
  • Page 133 HP Smart Update Manager overview 95, 100 NMI header 12, 14 HP SmartMemory 57 non-hot-plug drives, installing 37 HP SSA (HP Smart Storage Administrator) 95, 104 notification actions 109 HP Support Center 109 HP Systems Insight Manager (SIM) 97, 99...
  • Page 134 server specifications 116 powering up 17 power-on password 13 server warnings and cautions 27, 28 problem diagnosis 110 site requirements 26 processors 63 Smart Update Manager 95, 100 Product ID 103 space and airflow requirements 25 specifications, power supply 117 specifications, server 116 SPP 99, 100 QR code label 7, 101...
  • Page 135 HP 118 weight 116 Index 135...

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