Panasonic CF-U1 series Operating Instructions Manual page 40

Troubleshooting (Basic)
n Starting Up
You have forgotten
the password.
Cannot log on to
Windows. ("The
user name or pass-
word is incorrect" is
displayed.)
"Remove disks or
other media. Press
any key to restart"
or a similar mes-
sage appears.
40
l Supervisor Password or User Password: Contact Pana-
sonic Technical Support.
l Administrator password:
Ÿ If you have a password reset disk, you can reset the
administrator password. Set the disk and enter any
wrong password, then follow the on-screen instruc-
tions and set a new password.
Ÿ If you do not have a password reset disk, reinstall
(è page 37) and set up Windows, and then set a new
password.
l The user name (account name) includes an "@".
Ÿ If another user account exists:
Log on to Windows using another user account, and
delete the account that includes "@".
Then create a new account.
Ÿ If no other account name exists:.
You need to reinstall Windows (è page 37).
l A floppy disk is in the drive and it does not contain
system startup information. Remove the floppy disk and
press any key.
l If a device is connected to the USB port, disconnect
the device, or set [Legacy USB Support] to [Disabled]
in the [Advanced] menu of the Setup Utility.
(è Reference Manual "Setup Utility")
l If the problem persists after having tried the above
solutions, it may be a flash memory failure. Contact
Panasonic Technical Support.