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Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure the correct product is selected. If necessary, select the Other tab and click Reset.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
Parent topic:
Related concepts
Uninstall Your Product Software
Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• In Epson Scan 2, turn off Quiet Mode on the Scan tab.
• If you are scanning over a wireless network, factors such as interference, network traffic, or weak
signal strength may affect your scanning speed.
Parent topic:
Related topics
Wi-Fi or Wired Networking
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Solving Scanning Problems
Solving Scanning Problems
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