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THERMAL GIMBAL FOR 3DR SOLO MANUAL
Warranty
LIMITED WARRANTY, EXCLUSIONS AND DISCLAIMERS
In accordance with the terms and conditions of and except as excluded or disclaimed in this document, RHP INTERNATIONAL warrants
that the Goods, at Delivery and for 365 days (Warranty Period), will conform to RHP INTERNATIONAL's published Product
specifications and be free from defects in materials and workmanship.
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY, AT RHP INTERNATIONAL'S SOLE DISCRETION, IS THE REPAIR OR
REPLACEMENT OF DEFECTIVE PRODUCTS IN A MANNER, AND BY A SERVICE CENTER, AUTHORIZED BY RHP INTERNATIONAL. IF THIS
REMEDY IS ADJUDICATED TO BE INSUFFICIENT, RHP INTERNATIONAL SHALL REFUND CUSTOMER'S PAID PURCHASE PRICE AND HAVE
NO OTHER OBLIGATION OR LIABILITY TO BUYER WHATSOEVER.
WARRANTY EXCLUSIONS AND DISCLAIMERS.
RHP INTERNATIONAL MAKES NO OTHER WARRANTY OF ANY KIND WITH RESPECT TO THE PRODUCTS, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF
BUYER HAS NOTIFIED SELLER OF ITS INTENDED USE FOR THE PRODUCTS), AND NON‐INFRINGEMENT. ROUTINE PRODUCT
MAINTENANCE, SOFTWARE UPDATES, AND CALIBRATION ARE EXPRESSLY EXCLUDED FROM THIS WARRANTY. RHP INTERNATIONAL
FURTHER EXPRESSLY DISCLAIMS ANY WARRANTY COVERAGE WHERE THE ALLEGED NONCONFORMITY IS DUE TO NORMAL WEAR AND
TEAR, ALTERATION, MODIFICATION, REPAIR, ATTEMPTED REPAIR, IMPROPER USE, IMPROPER MAINTENANCE, NEGLECT, ABUSE,
IMPROPER STORAGE, FAILURE TO FOLLOW ANY PRODUCT INSTRUCTIONS, DAMAGE (WHETHER CAUSED BY ACCIDENT OR
OTHERWISE), OR ANY OTHER IMPROPER CARE OR HANDLING OF THE PRODUCTS CAUSED BY ANYONE OTHER THAN RHP
INTERNATIONAL OR RHP INTERNATIONAL'S EXPRESSLY AUTHORIZED DESIGNEE.
THIS DOCUMENT CONTAINS THE ENTIRE WARRANTY AGREEMENT BETWEEN CUSTOMER AND RHP INTERNATIONAL AND SUPERSEDES
ALL PRIOR WARRANTY NEGOTIATIONS, AGREEMENTS, PROMISES AND UNDERSTANDINGS BETWEEN CUSTOMER AND RHP
INTERNATIONAL. THIS WARRANTY MAY NOT BE MODIFIED WITHOUT THE EXPRESS WRITTEN CONSENT OF RHP INTERNATIONAL. THE
APPLICABLE WARRANTY DOES NOT HAVE THE EFFECT OF EXCLUDING OR LIMITING A CUSTOMER'S STATUTORY RIGHTS OR CONSUMER
GUARANTEES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE STATUTE OR NATIONAL LEGISLATION.
WARRANTY RETURN, REPAIR AND REPLACEMENT.
To be eligible for warranty repair or replacement, Customer must notify RHP INTERNATIONAL within thirty (30) days of discovering of
any apparent defect in materials or workmanship. Before Customer may return a Product for warranty service or repair, Customer
must first obtain a returned material authorization (RMA) number from RHP INTERNATIONAL. To obtain the RMA number Owner must
provide an original proof of purchase. For additional information, to notify RHP INTERNATIONAL of an apparent defect in materials or
workmanship, or to request an RMA number, visit http://www.rhp‐edge.com/contacts, email: Office@RHP‐Edge.com, or by Phone:
Toll Free: 1‐888‐919‐2263 | Outside the US: +1‐845‐343‐4077. Customer is solely responsible for complying with all RMA instructions
provided by RHP INTERNATIONAL including but not limited to adequately packaging the Product for shipment to RHP INTERNATIONAL
and for all packaging and shipping costs. RHP INTERNATIONAL will pay for returning to Customer any Product that RHP
INTERNATIONAL repairs or replaces under warranty. RHP INTERNATIONAL reserves the right to determine, in its sole discretion,
whether a returned Product is covered under warranty. If RHP INTERNATIONAL determines that any returned Product is not covered
under warranty or is otherwise excluded from warranty coverage, RHP INTERNATIONAL may charge Customer a reasonable handling
fee and return the Product to Customer, at Customer's expense, or offer Customer the option of handling the Product as a non‐
warranty return.
NON‐WARRANTY RETURN.
Customer may request that RHP INTERNATIONAL evaluate and service or repair a Product not covered under warranty, which RHP
INTERNATIONAL may agree to do in its sole discretion. Before Customer returns a Product for non‐warranty evaluation and repair,
Customer must contact RHP INTERNATIONAL by visiting: http://www.rhp‐edge.com/contacts, email: Office@RHP‐Edge.com, or by
Phone: Toll Free: 1‐888‐919‐2263 | Outside the US: +1‐845‐343‐4077. to request an evaluation and obtain an RMA. Customer is solely
responsible for complying with all RMA instructions provided by RHP INTERNATIONAL including but not limited to adequately
packaging the Product for shipment to RHP INTERNATIONAL and for all packaging and shipping costs. Upon receipt of an authorized
non‐warranty return, RHP INTERNATIONAL will evaluate the Product and contact Customer regarding the feasibility of and the costs
and fees associated with Customer's request. Customer shall be responsible for the reasonable cost of RHP INTERNATIONAL's
evaluation, for the cost of any repairs or services authorized by Customer, and for the cost of repackaging and returning the Product to
Customer. Any non‐warranty repair of a Product is warranted for one hundred eighty (180) days from the date of return shipment by
RHP INTERNATIONAL to be free from defects in materials and workmanship only, subject to all of the limitations, exclusions and
disclaimers in this document.
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