Sharp MX-B201D Technical Handy Manual page 39

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SHARP
FIRMWARE
Unable to install AR-DOWNLOAD (USB
Device Driver) for the Maintenance
ALL
Tool when performing a firmware
PRINTER
After performing an OS upgrade from
Windows 8 to 8.1 or Server 2012 to
2012R2, the "Features" information
within the printer properties is not
MX-NB11
Is it possible to reset the MX-NB11
back to factory default?
Unable to install OSX10.8 Drivers -
Cannot be opened because it was
MX-NB11
MX-PK10
not downloaded from the Mac APP
Store error message
upgrade on
Windows 8 or 8.1.
displayed (Blank).
As this USB device driver is not certified, disable the
Driver Signature Enforcement by following the
procedure below, prior to installation:-
1. Open Settings, select PC Settings.
2. From the General Menu, select Advanced Setup -
The OS will restart at this point.
3. From the Boot Menu selection, click Troubleshoot
(Refresh/Advanced Tools).
4. Select Advanced Options, Start Up Settings and
then Restart.
5. Select Option 7 - Disable Driver Signature
Enforcement.
Once the OS has started, install the driver as per the
normal installation procedure and perform the
firmware upgrade.
This is caused by the OS upgrade.
If you change the Printer Name or change/reset the
Port properties of the queue, the Features
information will return
1. Download and unzip Special Firmware (from the
support website) onto a local drive.
2. Copy the firmware file (A-Jaguar.spf) to the root
directory of a blank USB Memory Device.
3. Power ON the MX-B201D.
4. Once the MX-NB11 has initialised, insert the USB
Memory Device (containing the above file) into the
MXNB11 USB Device Port and execute SIM 49-02 to
perform a firmware update.
5. Once the firmware upgrade is complete, power
OFF the MX-B201D and remove the USB memory
For additional security, OSX 10.8 Mountain Lion
implemented "Gatekeeper", which can be set to
restrict the installation of applications/drivers from
a specific source (eg Mac App Store).
From the Security & Privacy menu (System
Preferences), change the "Allow Applications
Downloaded From" setting to Mac App Store and
identified developers or Anywhere.
REPAIR HINTS
device
39

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