Samsung NQ70M6650D SERIES User Manual page 62

Troubleshooting
Symptom
Heating including The oven may not work,
the Warm function too much food is being
does not work cooked, or improper
properly. cookware is being used.
Too much food is being
The thaw function
does not work. cooked.
The interior light is The door has been left
dim or does not turn open for a long time.
on.
The interior light is
covered by foreign
matter.
A beeping sound If the Auto Cook function
occurs during is being used, this
cooking. beeping sound means
it's time to turn over the
food during thawing.
The oven is not level. The oven is installed on
an uneven surface.
There are sparks Metal containers are used
during cooking. during the oven/thawing
functions.
62 English
NQ70M6650DS_AA_DE68-04446A-00_EN.indd 62
Cause Action
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Reduce the amount of food
and start the function again.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the Cancel button.
Clean the inside of the oven
and check again.
After turning over the food,
press the Start button again to
restart operation.
Make sure the oven is installed
on flat, stable surface.
Do not use metal containers.
Symptom Cause
When power is The door is not properly
connected, the oven closed.
immediately starts to
work.
There is electricity The power or power
coming from the socket is not properly
oven. grounded.
1. Water drips. There may be water or
2. Steam is emitted steam in some cases
through a door depending on the food.
crack. This is not an oven
3. Water remains malfunction.
in the oven.
The brightness inside Brightness changes
the oven varies. depending on power
output changes according
to function.
Cooking is finished, To ventilate the oven, the
but the cooling fan is cooling fan continues to
still running. run for about 3 minutes
after cooking is complete.
Action
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
1/19/2017 11:53:44 AM