Solutions When The Interactive Pens Are Slow Or Difficult To Use; Solutions When The Interactive Pens Cause Interference Or Unwanted Effects; Solutions When Finger Touch Interactivity Does Not Work - Epson BrightLink 675Wi+ User Manual

Parent topic:
DCMS/Publications/Projectors/Source/Troubleshooting/Reference/Interactive_Projector/problem_interactive_pen_res
ponse.xml

Solutions When the Interactive Pens Are Slow or Difficult to Use

If the pens are difficult to use or respond too slowly, try the following solutions:
• For easier operation, hold the pen perpendicular to the projection surface.
• For the best performance, connect your computer to the projector using a VGA or HDMI cable for
display and the USB cable for interactivity.
• If you are using USB Display in Windows, you may need to disable Windows Aero in the Epson USB
Display Settings program on your computer.
• If you are having difficulty double-clicking on a Mac, go to the System Preferences menu, select
Mouse, Trackpad, or Mouse & Trackpad, and reduce the Double-click speed.
Parent topic:
DCMS/Publications/Projectors/Source/Troubleshooting/Reference/Interactive_Projector/problem_interactive_pen_int
erference.xml

Solutions When the Interactive Pens Cause Interference or Unwanted Effects

If the pens are causing interference or unwanted effects, try the following solutions:
• When you use two pens at the same time, make sure to use them at least 4 inches (10.16 cm) apart.
• Do not rest the pens on the image area of an interactive table to avoid interference with your
computer's mouse.
• Make sure that nothing is blocking the direct line to the infrared site on the projector.
• Turn off hovering.
Parent topic:
DCMS/Publications/Projectors/Source/Troubleshooting/Reference/problem_finger_touch.xml

Solutions When Finger Touch Interactivity Does Not Work

If finger touch interactivity does not work (BrightLink 695Wi+), try the following solutions:
• Make sure the Touch Unit is installed correctly and the power cable is properly connected. See your
projector's Touch Unit and Control Pad Installation Guide for details.
• If the light on the Touch Unit is not on, check the Touch Unit Setup settings in the Easy Interactive
Function option on the Extended menu and make sure the Power setting is set to On.
Solving Interactive Problems
Solving Interactive Problems
Solving Interactive Problems
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