Troubleshooting; Safety; Problems And Solutions - EFOY 600 User Manual

7. Troubleshooting

7. Troubleshooting
Message
Error 10: Please contact
service
Error 11: Please check
exhaust hose
Error 12: Please check
exhaust hose
7.1

Safety

Do not open unit! It contains no components that you can
repair yourself.
Contact SFC Smart Fuel Cell AG if you are unable to
correct a malfunction using these instructions.
7.2

Problems and Solutions

The control panel signals problems via a red and/or
yellow light and a running message on the second line
of the display.
The messages will assist you in solving the problem
quickly and easily.
Press the reset button on the control panel AFTER the
problem has been solved.
Under no circumstances should you press the reset
button repeatedly.
Solution
Call the hotline at.
Tel.: 0049 89 607 454-99
Check that the exhaust hose has been properly
connected and arrange it so that condensation cannot
form.
Check for kinks. Clean hose if necessary and keep
opening clear. Shorten exhaust hose if condensation
forms.
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