Sony HXR-NX5R Operating Manual page 118

Troubleshooting (Continued)
The subjects passing by the frame very fast appear crooked.
• This is called focal plane phenomenon. This is not a malfunction. Because of the way that the
image device (CMOS sensor) reads out image signals, the subjects passing by the frame
rapidly might appear crooked depending on the recording conditions.
Horizontal stripes appear on the image.
• This occurs when recording pictures under a fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction. This can be improved by changing the shutter speed (p. 40).
Black bands appear when you record a TV screen or computer screen.
• Adjust the shutter speed (p. 40).
Fine patterns flicker, diagonal lines look jagged.
• Adjust [DETAIL] to the negative side (p. 113).
The time code is not recorded in sequence.
• The time code may not be recorded sequentially if you change the settings of [REC
FORMAT].
Playback
Also refer to "Memory cards" (p. 116).
The desired images cannot be found.
Images cannot be played back.
• Select the memory card and image quality of the image you want to play back on the
THUMBNAIL screen (p. 55).
• Image data cannot be played back if you have modified file names or folders, or have edited
the data on a computer. This is not a malfunction.
• Images recorded on other devices may not be played back, or displayed in incorrect size. This
is not a malfunction.
• Display the THUMBNAIL screen, select the thumbnail you want to play, and press the SET
button (p. 55).
The data file name is incorrect, or flashing.
• The file is damaged.
• The file format is not supported on your camcorder (p. 133).
• Only the file name is displayed, if the folder structure does not conform to the universal
standard.
No sound or only a low sound is heard.
• Turn up the volume (p. 56).
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