Kenwood KDC-BT610U Instruction Manual page 24

TROUBLESHOOTING
Symptom Remedy
• Sound cannot • Reconnect the Android device.
be heard during • If in [HAND MODE], launch any media player application
playback. on the Android device and start playback.
• Sound output only • If in [HAND MODE], relaunch the current media player
from the Android application or use another media player application.
• Restart the Android device.
device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 26)
Cannot playback at • Make sure KENWOOD MUSIC PLAY APP is installed on the
[BROWSE MODE]. Android device. ( 8)
• Reconnect the Android device and select the appropriate
control mode.
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 26)
"NO DEVICE" or • Switch off the developer options on the Android device.
"READING" keeps • Reconnect the Android device.
flashing. • If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 26)
Playback is intermittent Turn off the power saving mode on the Android device.
or sound skips.
"ANDROID ERROR"/ • Reconnect the Android device.
"NA DEVICE" • Restart the Android device.
"ADD ERROR" New station creation is unsuccessful.
"CHECK DEVICE" Check the Pandora application on your device.
"NO SKIPS" The skip limit has been reached.
"NO STATIONS" No stations are found.
"STATION LIMIT" The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
24
ENGLISH
Symptom Remedy
"CONNECT ERROR" Communication is unstable.
"RATING ERROR" Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
"THUMBS N/A" Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERROR" You try to access from a country which Pandora is not
deliverable.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3)
• Make sure you have entered the same PIN code to both
Bluetooth pairing
cannot be made. the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 12)
Echo or noise is heard • Adjust the microphone unit's position. ( 11)
during a phone • Check the [ECHO CANCEL] setting. ( 14)
conversation.
Phone sound quality • Reduce the distance between the unit and the Bluetooth
is poor. device.
• Move the car to a place where you can get a better signal
reception.
• Use voice calling method in a more quiet environment.
Voice calling method is
not successful. • Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
• Reduce the distance between the unit and the Bluetooth
Sound is being
interrupted or skipped audio player.
• Turn off, then turn on the unit and try to connect again.
during playback of a
• Other Bluetooth devices might be trying to connect to the
Bluetooth audio player.
unit.