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Warranty Registration
To register your heat pump warranty, please visit our website;
www.solfex.co.uk/samsungregister
Warranty will start from the date the unit is commissioned.
All registrations made more than 30 days after this period may be subject to a late registration fee.
This warranty covers only the Samsung components of the installation and covers parts and a set labour allowance. The warranty is held with Solfex and the
heat pump and not the installer or homeowner.
If the installer wishes to do so, they can offer a warranty to you/end user that covers the whole system.
The standard warranty terms for the Samsung heat pump is 3 years, if the installer is a Samsung certified installer then the warranty terms are 7 years.
Once we receive the completed warranty form via our website it will be processed and you will receive confirmation if the warranty.
For full terms and conditions of the warranty, visit - www.solfex.co.uk/HeatPumps/Information/Samsung-Warranty-Conditions/
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