Troubleshooting - SodaStream PLAY Soda Maker Quick Start Manual

CARE
SODA MAKER
• Never use abrasive cleaners or sharp tools to clean. If needed, use a mild dish soap liquid and a soft damp cloth
to gently clean.
• Wipe spills to keep base dry.
• DO NOT place in water or wash in a dishwasher. Doing so will seriously damage your Soda Maker.
• DO NOT place or store the Soda Maker close to a heat source.
CARBONATING BOTTLE
FOR YOUR SAFETY:
• WARNING: IF YOUR SODASTREAM CARBONATING BOTTLE IS NOT MARKED 'DISHWASHER-SAFE', DO
NOT WASH IT IN THE DISHWASHER. IF CARBONATING BOTTLES ARE MISTAKENLY WASHED IN THE
DISHWASHER, DO NOT USE THEM. THROW THEM AWAY. USING BOTTLES THAT HAVE BEEN WASHED IN
THE DISHWASHER OR BOTTLES THAT ARE SCRATCHED, WORN, DISCOLORED, OR DAMAGED IN ANY WAY
MAY RESULT IN SERIOUS PERSONAL INJURY.
• Rinse carbonating bottles with cold or lukewarm water, but never rinse with hot water. If needed, use a mild dish
soap liquid or SodaStream bottle cleaning tablets and a soft-bristled brush to clean.
• Every SodaStream carbonating bottle has an expiration date printed on it. DO NOT use the bottle after this
date.
• Replacement SodaStream carbonating bottles are available wherever SodaStream products are sold.
EXCHANGE YOUR CARBONATOR
The SodaStream CO carbonator is provided to you under license. The license allows you to exchange your empty
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carbonator for a full one for the price of the gas content only, at a participating SodaStream authorized retailer.
Follow instructions to replace the carbonator in the 'Install the CO Carbonator' section.
For a list of local retailers near you and ordering information visit us in the USA at
Canada at www.sodastream.ca

TROUBLESHOOTING

Before you call for service, please check the list of problems and solutions below:
SODA MAKER DOES NOT CARBONATE:
• You might be out of gas; replace your carbonator.
• Carbonator may be loose. Remove the carbonating bottle, place the PLAY Soda Maker on its back with the
carbonating block facing upwards to access the carbonator inside the carbonator hollow through the base.
Retighten the carbonator by hand. DO NOT use tools. Apply firm pressure but do not over tighten. If the
carbonator is already firmly in place, it may be empty. Replace with a full carbonator.
• Check that the carbonating bottle has been filled up with water to the fill line.
• Ensure that the Soda Maker is in the upright position.
CANNOT PULL BOTTLE REST:
• Make sure that the carbonating block is in its fully upward position.
• Pull the bottle rest firmly towards you.
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