Troubleshooting - Philips DECT 225 User Manual

Troubleshooting

Problems
The phone does not work at all.
The phone does not ring.
There is no dial tone.
Caller ID does not work properly.
The second call (Call Waiting) cannot be
answered.
The empty battery icon appears soon
after the batteries are charged.
The handset is unable to register (DECT
221 only)
The answering machine does not record
calls (DECT 225 only).
Unable to perform remote operation
(DECT 225 only).
If the above solutions do not help, remove the power from both the handset and the base. Wait for 15 minutes
and try again.
32
www.philips.com/faqs/dect
Solutions
• Make sure that the adapter and the phone cord are connected
properly.
• Check that the batteries are fully charged and installed properly.
• This phone does not work during power failure.
• Make sure the adapter and the phone cord are connected
properly.
• Move the handset closer to the base unit.
• Make sure the handset ringer is turned on.
• Check that the phone cord is connected properly.
• Check the handset is fully charged.
• Move the handset closer to the base unit.
• Check with your local phone company that the Caller ID
service is subscribed to.
• Let the phone ring at least once before answering.
• Check with your local phone company and select the correct
recall duration *.
• Replace the batteries with new ones.
• Make sure that the PAGING key
4 seconds before pressing the OK key
• Each base can only register up to four handsets. See Section 9
- Un-registering a handset - to un-register a currently registered
handset.
• Make sure the answering machine is connected to the power
adapter, and the power adapter is plugged into mains supply
which is switched on.
• Check to see if the answering machine is full. If so, delete some
or all messages.
• Try switching off the power at the main socket, and then turn it
on again after 15 minutes.
• Make sure you entered the correct security code.
• Use a phone set on tone dial mode.
APPENDIX
has been pressed for
.
*Country dependent