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ID9370_IFU_EN_US.book Page 25 Tuesday, February 13, 2007 12:48 PM
Troubleshooting
Troubleshooting of the phone
Please refer to the following website for more information on Philips web support:
www.philips.com/support
Problem
Causes
The
icon is not
• Bad battery contact
blinking when the handset
• Dirty contact
is placed on the base
• Battery is full
No dialling tone
• No power
• Batteries are empty
• You are too far from
• Wrong line cable
• Line
Poor audio quality
• You are too far from
• The base station is too
The
icon is blinking
• Handset is not regis-
• You are too far from
Solution
• Move
slightly
• Clean the battery con-
tact with a cloth moist-
ened with alcohol
• No need to charge
• Check
tions. Reset the phone:
unplug and plug back in
the mains
• Charge the batteries for
at least 24 hours
the base station
• Move closer to the
base station
adaptor
(when
• Use the line cable pro-
needed) is not con-
vided
nected to the line cord
• Connect the line adap-
tor (when needed) to
the line cord
• Move closer to the
the base station
base station
close
to
electrical
• Move the base station
appliances,
reinforced
at least one metre away
concrete walls or metal
from
doorframes
appliances
• Register the handset to
tered to the base sta-
the base station
tion
• Move closer to the
base station
the base station
EN
the
handset
the
connec-
any
electrical
25
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