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24
Error code
Problem
05
There is a water
circuit problem.
14
The machine is
overheated.
Troubleshooting
Problem
The machine does not
switch on.
The machine is in DEMO
mode.
The drip tray fills up
quickly.
Cause
There is air in the
water circuit.
This can have several
causes.
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/care for a list of frequently asked
questions or contact the Consumer Care Center in your country.
Cause
The machine is disconnected
or the main switch is in the 'off'
position (0).
You pressed the standby
button for more than 8
seconds.
This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the
internal system directly into the
drip tray.
Possible solution
Remove and place back the water
tank a couple of times. Make sure
you insert it into the machine
properly. Check if the water tank
compartment is clean.
If you use an AquaClean filter:
remove the AquaClean filter from the
water tank and shake it to remove all
air from the filter. Then place the
AquaClean filter back into the water
tank.
Switch the machine off and switch it
back on again after 30 minutes. Try
this 2 or 3 times.
Solution
Check if the mains cord is inserted
correctly.
Make sure the main switch is set to 'on'
position (I).
Switch the machine off and then on
again with the main switch on the back
of the machine.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover.
Place a cup under the dispensing spout
to collect rinsing water.
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