Do Not Use These Cleaning Agents; After-Sales Service - Gaggenau VR 230 Instruction Manual

Part/surface Recommended cleaning method
Lava stones Replace the lava stones when they are
black. In this case, the lava stones have
become saturated with grease. The fat
might smoke during grilling or even
flare up.
You can order suitable lave stones
from your specialist dealer (order
number LV 030 000).
Control panel Clean with a soft, moist cloth and
some soapy water; do not use too
much water. Dry with a soft cloth.
Immediately remove residues of food
containing acid from the control
panel (e. g. vinegar, ketchup, mustard,
marinade).
You can order a suitable care product
for the control panel (order number
311135) from your specialist retailer or
online. Apply the care product evenly
with a soft cloth on the control panel
after cleaning.
Control knobs Clean with a soft, moist cloth and
some soapy water; do not use too
much water.
Cast roaster Sprinkle coarse salt onto the roaster.
AM 060 000 Mix the salt with the grease until it has
(special accessory, become saturated with the grease.
not in the scope of Remove the salt and wipe with a dry
delivery) cloth. Lightly coat the cast roaster with
oil before storage.
Do not clean in a dishwasher!

Do not use these cleaning agents

▯ Scouring or chemically aggressive cleaners
▯ Acidic cleaners (e.g. vinegar, citric acid, etc)
▯ Cleaners containing chlorine or with a high content of
alcohol
▯ Oven cleaner
▯ Hard and scratchy sponges, brushes or scouring pads
▯ Thoroughly wash out new sponge cloths before using
them.
18

After-sales service

In the event of repairs please contact our after-sales sevice.
We are committed fo find the best solution also in order to
avoid an unnecessary call-out.
Please quote the E number (product number) and the
FD number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the bottom of the appliance.
For future reference you can note the data of your appliance
and the telephone number of our after-sales service below.
E-Nr.
After-sales service O
Please note that calling out an after-sales service technician
is not free of charge, even within the warranty period, should
the problem result from an operating error.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
GB
0844 89289988
Calls from a BT landline will be charged at up to 3
pence per minute. A call set-up fee of up to 6 pence
may apply.
IE
01450 2655
AU
1300 727 421
NZ 09 477 0492
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers. If the
appliance is faulty, unplug the mains plug or switch off the
fuse in the fuse box. Contact the aftersales service.
FD-Nr.