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Avaya VXi V100 Application Notes

Wireless headset system and remote handset lifter
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Avaya Solution & Interoperability Test Lab
Application Notes for Configuring VXi V100 Wireless
Headset System and L50 Remote Handset Lifter to
interoperate with Avaya Telephones – Issue 1.0
These Application Notes describe the configuration steps for provisioning VXi V100 Wireless
Headset System and L50 Remote Handset Lifter to successfully interoperate with Avaya
telephones and Avaya Aura™ Communication Manager. Designed specifically for contact
centers and office environments, the VXi V100 Wireless Headset System provides hands-free
mobility and superior audio performance for the office professional.
Information in these Application Notes has been obtained through DevConnect Compliance
Testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
JC; Reviewed:
SPOC 6/24/2010
Abstract
Solution & Interoperability Test Lab Application Notes
©2010 Avaya Inc. All Rights Reserved.
1 of 8
VXi-V100L50

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Summary of Contents for Avaya VXi V100

  • Page 1 Avaya Telephones – Issue 1.0 Abstract These Application Notes describe the configuration steps for provisioning VXi V100 Wireless Headset System and L50 Remote Handset Lifter to successfully interoperate with Avaya telephones and Avaya Aura™ Communication Manager. Designed specifically for contact centers and office environments, the VXi V100 Wireless Headset System provides hands-free mobility and superior audio performance for the office professional.
  • Page 2 The feature functionality testing focused on placing calls from the Avaya telephones using the VXi V100 Wireless Headsets and verifying that good quality audio was sent and received. The type of calls made included calls to the voicemail, to internal extensions and to the PSTN.

  • Page 3: Reference Configuration

    Communication Manager Messaging was used as the voicemail. The VXi V100 Wireless Headset System was attached to the Headset Port of the Avaya telephones, or the Handset Port when using the optional L50 Remote Handset Lifter. The Avaya C364T-PWR Converged Stackable Switch provides Ethernet connectivity to the Avaya Server, Media Gateway and IP telephones.

  • Page 4: Equipment And Software Validated

    [1] for endpoint configuration. There are no additional settings required to be configured for the connection of the VXi V100 Wireless Headset System and L50 Remote Handset Lifter to the Avaya telephones. The VXi V100 Wireless Headset System and L50 Remote Handset Lifter come with user guides and connectivity instructions;...
  • Page 5 The following procedure describes the steps to set up the V100 Base Station to the Handset Port of the Avaya telephone. If the Avaya telephone has a Headset Port, connecting the V100 Wireless Headset System to it enables the user to use the telephone’s headset button to make, end or answer a call instead of removing the telephone handset from the cradle.

  • Page 6: Verification Steps

    The VXi V100 base station was also power-cycled for the same purpose. All test cases passed successfully. 7 Verification Steps This section provides the tests that can be performed to verify correct configuration of the Avaya telephones and the VXi V100 Wireless Headset System. 7.1 Verify Avaya Telephones Verify that inbound and outbound calls can be made successfully with good audio on the Avaya telephones.

  • Page 7: Additional References

    9 Additional References This section references the Avaya and VXi documentation that are relevant to these Application Notes. The following Avaya product documentation can be found at http://support.avaya.com. [1] Administering Avaya Aura™ Communication Manager, Release 5.2, Issue 5.0, May 2009, Document Number 03-300509.
  • Page 8 2010 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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L50

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