Troubleshooting; General; About The Bluetooth Device - Philips CE235BT User Manual

14 Troubleshooting

Warning
•
Never remove the casing of this product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact the
Consumer Care, make sure that the product
is nearby and the model number and serial
number are available.

General

No power or no sound
•
The power supply from car battery is cut
off, or the car battery runs out of energy.
Power the system with car battery.
• Car engine is not on. Turn the car engine
on.
•
Cable is not correctly connected. Check
connections.
•
The fuse is burnt. Replace the fuse.
• Volume is too low. Adjust volume.
•
If the above solutions cannot help, press
the RESET button.
•
Make sure that the current track is in a
compatible format.
Noise during broadcast
•
Signals are too weak. Select other stations
with stronger signals.
•
Check the connection of the car antenna.
• Change the broadcast setting from stereo
to mono.
Preset stations are erased.
• Battery cable is not correctly connected.
Connect the battery cable to the terminal
that is always live.
EN
22
Display shows ERR-12.
•
Data error. Check the USB storage device
or micro SD card.

About the Bluetooth device

Music playback is unavailable on the system
even after successful Bluetooth connection.
•
The device cannot be used with the
system to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
•
The Bluetooth reception is poor. Move
the device closer to the system or remove
any obstacle between the device and the
system.
Cannot connect with the system.
• The device does not support the profiles
required for the system.
•
The Bluetooth function of the device is
not enabled. Refer to the user manual of
the device to find out how to enable the
function.
•
The system is not in the pairing mode.
•
The system is already connected with
another Bluetooth-enabled device.
Disconnect that device or all other
connected devices and then try again.
The paired mobile phone connects and
disconnects constantly.
• The Bluetooth reception is poor. Move
the mobile phone closer to the system or
remove any obstacle between the mobile
phone and the system.
•
Some mobile phones may connect and
disconnect constantly when you make
or end calls. This does not indicate any
malfunction of the system.
•
For some mobile phones, the Bluetooth
connection may be deactivated
automatically as a power-saving feature.
This does not indicate any malfunction of
the system.