Checking The Operation Of Network Devices; Error Messages From The Printer - Brother RJ-2030 User Manual

Troubleshooting

Checking the Operation of Network Devices

Problem
Your printer and Wi-Fi access
point/router are not turned on.
I do not know my printer's
network settings, such as the IP
address.
Your printer is not connected
correctly to the network.

Error Messages from the Printer

Error Message
No Template Selected
Invalid Database Record
Media Error!
Check Loading
Cover Open
Close Cover
Solution
Make sure you have confirmed all instructions in Overview on page 125.
Check [Communication settings] in the Printer Setting Tool.
See Changing the Printer Settings on page 34.
Check the WLAN icon on the LCD.
: The network is connected correctly.
: Your printer is searching for the network.
No icon : The wireless network settings are disabled.
Cause/Remedy
 There is no template with the specified number.
Specify a correct number.
 When printing a template, an error is indicated if the specified template does
not exist.
 There is no database with the specified number.
Specify a correct number.
 An error is indicated if the search for a template with a linked database fails.
 Is the correct media roll installed?
Check that the correct media, for example, type (die-cut label or continuous
length tape) and die-cut label size, is installed.
 Is the media roll installed correctly?
If not, remove the media roll, and then reinstall it. For details, see Inserting
the Paper or Label Roll on page 12.
 Are the roll guides touching the sides of the media roll? (RJ-2140/2150 only)
Move the roll guides against the side of the media roll. For details, see
Inserting the Paper or Label Roll on page 12.
 Is enough of the roll remaining?
If not, install a new media roll.
Is the media roll compartment cover open?
Check that the media roll compartment cover is closed.
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