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SOFT KEY OPTIONS DURING INCOMING
C ALL
( W H I L E T E L E P H O N E I S R I N G I N G )
FEATURE
ANSWERI NG A C AL L
via Handset Speaker Button or Headset Button
PLACING A CALL
BACK
button
T I P :
T h e r e i s a 3 - 4 - s e c o n d d e l a y a f t e r e n t e r i n g a
n u m b e r b e f o r e t h e s y s t e m wi l l p l a c e t h e c a l l .
p r o v i d e s t h e a b i l i t y t o u t i l i z e t h e N a v i g a t i o n b l o c k
B A C K o p t i o n t o d e l e t e a m i s t y p e d n u m b e r a n d e n t e r
i t c o r r e c t l y p r i o r t o p l a c i n g t h e c a l l .
HANDSET FREE DI ALING
All telephones have a "live" keypad which allows immediate dialing without
lifting the receiver. This will automatically activate the SPEAKER option on
the telephone OR the Headset (if being utilized).
SWITCHING DEVICES
Move a call from Handset to Speaker and Speaker to Handset
REDI AL
Enables user to call the last internal / external number dialed
HOLD
( n o n k e ys e t - l i n e a p p e a r s o n d i s p l a y o n l y)
Place a caller on hold on your telephone
( h o l d i c o n - a p p e a r s n e x t t o h e l d c a l l )
HOLD
( k e ys e t - m u l t i p l e l i n e s o n p h o n e
Place a caller on hold .at your extension or another line on your phone
MUTE
To temporarily deactivate the microphone on the handset, speakerphone or
headset (if being utilized)
Training Information Provided By:
InfoTel Integrated Services
Accept – Press OK on Answer menu option to accept the call via
Speaker
NOTE: If utilizing a Headset, the call will divert to your Headset.
Deflect – Scroll
the desired destination number, press OK to redirect
incoming call
NAVIGATION BLOCK / Button Options
While telephone is ringing – Lift the Handset
OR - Press the FLASHING Speaker button.
(Speaker LED will illuminate SOLID once answered)
OR - Press the FLASHING Headset button
(Headset LED will illuminate SOLID once answered)
-
(the
icon appears in display along with connection timer during active call)
EXTERNAL CALLS
LOCAL: Dial the 7-digit Local Number
LONG DISTANCE: Dial 1 + area code + number
INTERNAL CALLS
Dial the 5-digit Internal Extension number
T h i s
NOTE: For immediate dialing, press OK or Lift the Handset after entering
the number. If immediate dialing selection is not made, the system will
place the call automatically after delay
With the Handset in the cradle, dial the desired number
Press OK
Call is placed via Speaker or Headset!
NOTE: If OK is not pressed, the system will place the call automatically, after
delay
To move a call from Handset to Speaker
While connected to the caller, press the Speaker button
Once the Speaker LED illuminates, replace the handset into the
cradle
To move a call from Speaker to Handset
While connected to the caller, lift the handset
The Speaker LED will deactivate at this time
Get dial Tone
Press OK on Redial menu option
During a call, press the Hold button
appears in display with hold icon and timer for duration of held call.)
To RECONNECT to HELD CALL
Press the flashing Hold button
During a call, press the HOLD button
)
To remove call from HOLD
Press the flashing LINE button of held call
To Activate mute, press the Mute button
The LED on Mute button will illuminate to ensure feature is
activated
To Deactivate mute, press the illuminated Mute button
The LED on the Mute button will deactivate
UNIFY OSV – OpenScape IP 35
Telephone Reference Guide 4.12.16
down to Deflect menu option and press OK, type
(Hold button LED flashes, c
(or the Reconnect soft key)
(LINE button of held call flashes)
all
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