Advanced Call Handling; Call Transferring; Other Features; Way Conferencing - Mitel 6873i Quick Reference Manual

Advanced Call Handling

The 6873i IP phone provides simple and convenient methods for transferring calls
and establishing conference calls.
Note:
Transferring and conferencing can be initiated in both the Multi-View and
Detailed-View Call Screens.

Call Transferring

Ensure you are on active call with the party you wish to transfer.
1.
If you are already connected to the transfer recipient, press the recipient on
2.
screen and then press the Xfer softkey to complete the call transfer.
OR
If you are not connected to the transfer recipient, press the Xfer softkey, enter
the recipient's number and press the Dial softkey. At any time, press the Xfer
softkey again to complete the call transfer.

3-Way Conferencing

Ensure you are on active call with one of the parties with whom you wish to
1.
create a conference.
If you are already connected to the party you wish to conference in, press the
2.
conference target on screen and press the Conf softkey to complete the 3-way
conference.
OR
If you are not connected to the party you wish to conference in, press the Conf
softkey, enter the conference target's number and press the Dial softkey. At any
time, press the Conf softkey again to complete the 3-way conference.
Note:
If the 3-way conference is successful,
status indicator area of both conference participants.
Customization

Adjusting the Volume

Press the keys during a call to adjust the volume of the audio device
(handset, headset, or speakerphone). Pressing these keys when the phone is idle
adjusts the ringer volume.
icons will be displayed in the call
Selecting a Ring Tone
Press the key to enter the Settings menu.
1.
Press the Audio icon.
2.
Press the Ring Tones icon.
3.
Swipe up or down on screen to scroll through the list and press the desired ring
4.
tone.
Press the Save softkey to set the desired ring tone.
5.
Changing the Screen Language (if applicable)
Press the key to enter the Settings menu.
1.
Press the Language icon.
2.
Press the desired screen language.
3.
Press the Save softkey to set the desired screen language.
4.

Other Features

Using the Directory

Press the softkey configured with Directory functionality to access the Directory.
1.
Swipe up or down on screen to scroll through the list or press the search bar to
2.
use the search feature.
Press the desired contact on screen and press the Dial softkey to place a call
3.
using the contact's default phone number. If you would like to place a call to a
different phone number attached to the contact (if applicable), press the desired
phone number on screen and press the Dial softkey.
Note:
If you have multiple Directory sources and would like to place a call to a
different phone number attached to the contact, press the
softkey to access the Contact details page.
Using the Received Callers List
Press the key to access the Received Callers List.
1.
Swipe up or down on screen to scroll through the
2.
additional contact details, press the desired contact on screen and press the
key or Details softkey.
Press the Dial softkey to place a call to the respective entry.
3.
For details on all the available features and options please refer to the 6873i SIP Phone User Guide.
key or Details
list. If you would like to view