Contacting Sun Nuclear Support; Support Website; Warranty - Sun Nuclear Radon 1028 User Manual

Contacting Sun Nuclear Support

Visit the Sun Nuclear Radon website,
links to product information, including instructional videos and Radon FAQs,
Calibration and Repair services, online RMA form, Support, Downloads and
useful links.
To view product information or to download product assets, click the links under
Radon Downloads.
If you need additional assistance, you may request support in two ways:
• Customers without a current support/maintenance agreement can submit a
support request using our online form, or visit our FAQ's page on the same
website, https://support.sunnuclear.com/radon.
• Customers with a current support/maintenance agreement also have the
option to contact the Sun Nuclear Support team by telephone:
+1 321-259-6862.

Support Website

Visit the Sun Nuclear Support website to request support via an online form.
1 Open an internet browser and navigate to
https://support.sunnuclear.com/radon.
2 In the left panel, click Contact Support.
3 To open a new support case, click the New Case form link, enter your email
address and the serial number of any Sun Nuclear instrument used at your
facility, then click Log in to open the Support Dashboard.

Warranty

The Sun Nuclear Product Warranty can be found on the Sun Nuclear Radon
Support website, https://support.sunnuclear.com/radon/. Under 'Links' select
Sun Nuclear Warranty.
https://support.sunnuclear.com/radon/
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