TASKalfa 3011i Operation Manual page 507

Troubleshooting > Troubleshooting
Message
Cannot punch this
paper.
Cannot read data in
this ID card.
Cannot recognize.
Cannot staple at the
specified position.
Cannot staple this
*1
paper.
Cannot use ##### due
to a failure.
Check the document
processor.
Check the paper in the
multipurpose tray.
Check the toner
container.
Check waste toner
box.
Confidential
document was
detected.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-68)
Checkpoints
Did you select a paper size/type
that cannot be punched?
―
―
Have you selected a position
that cannot be stapled?
Did you select a paper size/type
that cannot be stapled?
―
Is the top cover of the document
processor open?
Is the document processor
open?
—
—
—
Is the waste toner box full?
—
10-26
Corrective Actions
If the selected paper is not
changed and [Continue] is
selected, punch is released.
Select the available paper.
Select [Continue] to print.
In registration process, the ID
card information was not read
correctly. Hold again the ID card
over the ID card reading part.
If the same message still
appears, the ID card may not be
compatible with this product.
Change it to another ID card.
Make sure your ID card has
been registered.
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
Call service.
Close the document processor
cover.
Close the document processor.
The paper size is different. Set
selected size paper and select
[Continue].
Open the main unit front cover
and remove the toner container.
Shake carefully and replace.
The waste toner box is not
installed correctly. Set it
correctly.
Replace the waste toner box.
The machine detects the
document guard pattern. Job is
canceled. Select [End].
Reference
Page
page 6-26
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page 6-25
page 6-25
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page 5-6
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page 10-7
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