Troubleshooting - PROMULTIS PM-TS43A/32 User Manual

Interactive touch screen
Table of Contents

Advertisement

If, after reading these operating instructions, you have additional questions related to the use of your screen, please call
the services center in your local area.
Before calling service, please check the symptoms and follow suggested solutions.
Remote Control
Problem
Remote control does not operate
Video and Audio
Problem
No picture (screen not lit),
No sound
Dark, poor or no picture
(screen lit), good sound
No color/dark picture/abnormal color
Dotted lines or stripes
Good picture, no sound
Audio noise
General
Problem
Some items can't be accessed
Effect pressed on the remote
control is not applied.
POWER button responds slowly
after power is connected.
Note: If your problem is not solved, turn your unit off and then on again.
Cautions: Never attempt to repair a defective screen yourself.

Troubleshooting

Possible Solutions
The batteries could be weak. Replace the batteries.
!
Check the orientation of the batteries.
!
Make sure the power cord is plugged in.
!
Possible Solutions
Make sure the power cord is plugged in.
!
Press POWER on the screen or on the remote control.
!
Select a proper picture mode.
!
Adjust the brightness in the video setting.
!
Adjust the color saturation in the video setting.
!
Move the screen away from noise sources such as cars, neon signs, or hair
!
dryers.
The sound may be muted. Press MUTE again to cancel.
!
Communication problems may occur if infrared communication equipment
!
(e.g., infrared cordless headphones) is used near the screen. Move the infrared
communication equipment away from the screen until the noise is eliminated.
Possible Solutions
If a setting option appears in gray, this indicates that the settings option is
!
unavailable in current input mode.
When the
screen
is detecting attached USB devices or when you initially plug in a
!
USB device the screen may not respond to the remote control, please wait for a
few moments then try again.
When you push POWER SWITCH to power on the screen, in about 3 seconds
!
the POWER button starts to respond after pressed.
24

Advertisement

Table of Contents
loading

This manual is also suitable for:

Pm-ts65a/32Pm-ts84a4k/32Pm-ts65a4k/32Pm-ts75a/32

Table of Contents