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U S E R ' S M A N U A L
CAUTION
•
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
•
This User's Manual includes detailed usage instructions for your product.
•
Please read this manual thoroughly.
•
Figures and illustrations in this User Manual are provided for reference only
and may differ from actual equipment appearance. Equipment design
and specifications may be changed without notice.
•
Due to the processes required for manufacturing a large format Projected
Capacitive product Promultis will only accept warranty requests for units
that have a blemish, mark or smear on the touch skin that is 5% or larger
than the total interactive area.
MULTITOUCH SOLUTIONS
touchtable
For more exciting multitouch products visit
www.promultis.info
or call +44 (0) 239 251 2794
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Summary of Contents for PROMULTIS Touchtable
- Page 1 • Due to the processes required for manufacturing a large format Projected Capacitive product Promultis will only accept warranty requests for units that have a blemish, mark or smear on the touch skin that is 5% or larger than the total interactive area.
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Page 2: Getting Started
Getting started The following items are included in your product box. Remote Control Promultis Manual NUC PC (optional) HDMI Cable AC Power Supply USB Cable For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794... -
Page 3: Start The Device
Within the Promultis Infrared touch table frame is a commmercial-grade tv screen and a touch overlay bonded to tempered glass. Infrared touch screens are based on light-beam interruption technology. Instead of an overlay on the surface, a frame surrounds the display. - Page 4 Controller Power Press to tum me IU on and off MUTE Press to temporarily swtch the sound off CHANNELS Change channel inputs ID (Screen Identification) DO NOT PRESS AS THIS WILL DISABLE ALL REMOTE FUNCTIONS* SOURCE/ AV/ INPUT Press all to display a menu of all available...
- Page 5 Controller for Samsung About the Buttons on the Samsung Smart Remote • The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. (Power) (Voice Interaction) Press to turn the TV on or off.
- Page 6 Controller for Samsung POWER ON/OFF Turns the TV on and off. Turns the remote control light on or SOURCE off. When on, the buttons become Displays and selects the available video illuminated for a moment when pressed. sources (Using the remote control with this button set to off will reduce the battery usage time.)
- Page 7 Controller for Cello For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 8 Controller for LG (POWER) Turns the monitor on or o . MONITOR ON Turns the monitor on. MONITOR OFF Turns the monitor o . ENERGY SAVING( Reduces power consumption by adjusting peak screen brightness. INPUT Selects the input mode.
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Page 9: Operation Guidance
Operation Guidance When using the screen the gesture functions are similar to using your touch screen phone or tablet but on a much larger scale. What has to be born in mind when using a large scale interactive touch screen is how the technology works. -
Page 10: Touch Calibration
Touch calibration Promultis touch screens are calibrated with the pre-installed Windows Touch Pack and should be working automatically. The settings should not require any further adjustment. If there is no touch response Please check the power connections to the overlay are pushed in fully. Also... - Page 11 Platform main interface Platform main function： TUIO protocol support Any application developed by TUIO protocol can get touch messages from PQ Labs platform For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 12 Working normal b. Open bulk device failed c. Open virtual digitizer failed d. Open physic digitizer failed Platform version： Version of the driver For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 13 PQ Labs support team. Disabled by default. Mouse/Keyboard Simulation PQ Labs supports for other operating system which does not support touch feature. For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 14 (For large and customized hardware, this function is recommended if hardware mounts precisely) 2.14 Utility Diagnose Allow end customer to call the MultTouch Doctor tool for troubleshooting. For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 15 PQ hardware is disconnected from all other application connection Running environment doesn’t prepare Check Windows 7 native multi-touch Check if current Windows OS supports native touch, or if native touch disabled For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 16 diabled. Windows native touch and multi-touch feature are supported Windows native touch not supported, or multi-touch feature is disabled. 2.23 Diagnose Steps Check compatibility Check if current plugged hardware is supported by the Platform Current hardware is supported Current driver is too old to support the hardware ...
- Page 17 4. What can I do when touch overlay fails to work 4.1 Build a diagnosis session Start the Doctor: ” Steps: Click on “ ” → Click on“ For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 18 Upgrade to latest driver from PQ Labs official website: http://www.pqlabs.com/support.html “Open bulk device” fails Solution: Reinstall PQ labs driver Check power supply For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 19 Make sure touch surface is clear and without anything might block Signal. In this case, you have to send this report to PQ Labs support team: Steps: Click on “Send Report” For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 20 If the problem persists, please click on “Send Report” to contact PQ Labs Support Team. For more information, please refer to last option. For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...
- Page 21 Go to “Control Panel” → “Hardware and Sound” → “Pen and Touch” → Click on tab “Touch”→Make sure both “Use your finger..” and “Enable multi-touch..” options are checked → “OK” For more exciting multitouch products visit www.promultis.info or call +44 (0) 239 251 2794 MULTITOUCH SOLUTIONS...