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Table of Contents
Troubleshooting
Related Manuals for SCANVIEW ScanmateF8+
Summary of Contents for SCANVIEW ScanmateF8+
- Page 2 ScanView A/S. The information in this manual is subject to change without notice. ScanView A/S assumes no responsibility or liability for any errors or inaccuracies that may appear in this book. ScanMate F6, ScanMate F8 Plus, LightView, EasyMount, ColorTrio, ColorQuartet and ColorQuartet MouseFree are trademarks of ScanView A/S.
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Page 3: Table Of Contents
CONTENTS Welcome to the ScanMate F6 and ScanMate F8 Plus......iii 1 • Specifications Technical specifications..............1•1 Environmental specifications ............1•3 Dimensions..................1•3 2 • Installation Computer requirements ..............2•1 Environmental requirements ............2•1 Unpacking the scanner ..............2•2 Cable connections ................2•2 Mains connection ..............2•2 SCSI connection: General rules ........2•2 Single-unit SCSI connection..........2•3 Multiple-unit SCSI connection..........2•3 SCSI connection troubleshooting ........2•5... - Page 4 Contents The built-in LightView™ light table (ScanMate F8 Plus) ..4•8 The optional EasyMount™ mounting table ......4•8 5 • Maintenance Replacing the fuse ................5•1 Replacing the lamps..............5•2 Replacing the viewing lamps and reflection lamps ..5•2 Replacing the transmission lamp........5•2 Checking the alignment of the transmission lamp ......5•4 Adjusting the alignment of the transmission lamp ....5•5 Replacing the air filters ..............5•6 Preparing the scanner for shipping ..........5•6...
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Page 5: Welcome To The Scanmate F6 And Scanmate F8 Plus
Plus. For both models, maximum interpolated resolution is 11,000 dpi. After scanning, CMYK separations can be made via Photoshop or other separation software. ScanView’s ColorQuartet software is available as an option and is highly recommended for both scanning and separation. - Page 6 Specifications 1•0 ScanMate F6 / ScanMate F8 Plus • Operator’s Manual...
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Page 7: Specifications
SPECIFICATIONS Technical specifications Originals Transmission and reflection originals in positive or negative, color, gray scale or line art, with or without existing screen. Scanning technology CCD flatbed with zoom lens. Scanning area Transparencies: 210 x 420 mm (8.3" x 17"). Reflectives: 297 x 420 mm (11.7"... - Page 8 Specifications Data platform Power Macintosh or IBM-compatible PC with Windows 95 or Windows NT 3.5.1 or higher. Interface Standard SCSI to Macintosh or PC. Driver software ColorTrio™ for Macintosh and PC. Batch scanning Included. Options ColorQuartet™ software for expanded scanning facilities, color separation, ICC compatibility and photolab applications.
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Page 9: Environmental Specifications
Specifications Environmental specifications Operating temperature Permissible range: 16 - 40°C (60 - 104°F) Recommended range: 16 - 25° (60 - 77°F) Storage temperature –10 - 75°C (14 - 167°F) Humidity 5 - 95% (non-condensing) Air quality The scanner should be operated in a smoke-free environment. Smoking creates nicotine residues that will adversely affect scanner performance. -
Page 11: Installation
INSTALLATION Computer requirements The ScanMate F6 or ScanMate F8 Plus is controlled from a computer. This must be either: a PowerMacintosh with System 7 or higher and at least 16 MB of RAM for the scanner. a 486 or Pentium PC with an Adaptec 1542B SCSI Controller or compatible and with at least 16 MB of RAM for the scanner. -
Page 12: Unpacking The Scanner
Installation Unpacking the scanner The scanner must be carefully unpacked and readied for use as explained in the ScanMate F6 / ScanMate F8 Plus Installation and Repacking Instructions. CAUTION: The shipping container and other packing materials must be saved for possible future use. Please note that if the scanner at any future time needs to be shipped, it must be properly secured and packed as described in the instructions. -
Page 13: Single-Unit Scsi Connection
Installation SINGLE-UNIT SCSI CONNECTION The scanner is delivered with a 50-pin/50-pin SCSI cable. This is the type of cable needed for a PC installation or for a Macintosh installation with more than one SCSI unit. For single unit connection to a Macintosh, and in rare cases to a PC, please obtain a 25-pin/50-pin cable from your dealer. - Page 14 Installation 2 • Turn off all the equipment. 3 • Set the scanner to the desired SCSI address. • When the scanner leaves the factory, the SCSI ID is set at 2. If you want to change it, please use only the addresses from 1-6.
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Page 15: Scsi Connection Troubleshooting
Installation 6 • Connect the scanner to the wall outlet. 7 • Turn on the SCSI units, including the scanner, and turn on the computer. SCSI CONNECTION TROUBLESHOOTING If there are problems with the computer system when more than one SCSI unit is attached, check the following: •... -
Page 17: General Operating Procedures
GENERAL OPERATING PROCEDURES Monitor set-up The monitor used with the scanner should be properly set up and calibrated. This will ensure that the image on the screen is displayed as accurately as possible within the characteristics of the particular monitor. To obtain the best possible viewing conditions for judging images on the screen, do not place the monitor where daylight coming from a window will fall directly onto the screen. - Page 18 General operating procedures Focus calibration is rarely necessary, but should be done at the time of installation and can be repeated later if necessary. For instructions on both types of calibration, please see “Scanner Calibration and Focus Adjustment” in the ColorTrio Operator’s Manual. 3•2 ScanMate F6 / ScanMate F8 Plus •...
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Page 19: Handling Originals And Mounting Plates
HANDLING ORIGINALS AND MOUNTING PLATES The mounting plate The removable mounting plate is used for both transmission and reflection originals. It consists of two glass plates hinged together: a base plate and a removable top plate. The base plate can be used for mounting both transmission and reflection originals. -
Page 20: Mounting Originals Directly On The Mounting Plate
Handling originals and mounting plates MOUNTING ORIGINALS DIRECTLY ON THE MOUNTING PLATE NOTE: For mounting transparencies, we recommend that you use templates (see below). Originals can be mounted on the mounting plate while the plate is in the scanner. Or the mounting plate can be removed from the scanner and placed on an external light table, with or without the optional EasyMount™... -
Page 21: Cleaning The Mounting Plate
A set of several different templates is supplied with the scanner. Additional templates in any of the formats are available from your ScanView dealer. MOUNTING ORIGINALS IN A TEMPLATE •... -
Page 22: Mounting A Template In The Scanner
A set of seven templates for standard transparency formats is supplied with the scanner. Additional templates are available from your ScanView dealer. 4" x 5" 35-mm strips, vertical 35-mm strips, horizontal marked on the template. Note that the highest scan resolution is obtained along the center line of the template. -
Page 23: Template Numbers
Optional DustFree™ magnetic templates ScanView’s optional DustFree™ magnetic template system can be used to mount transparencies in the scanner without any glass plates and without using any tape. The system consists of a basic frame that is placed in the scanner instead of the mounting plate and several magnetic template “sandwiches”... -
Page 24: Scanning Color Negatives
Handling originals and mounting plates DustFree™ magnetic templates make it possible to mount images in the scanner without using glass plates or tape. Scanning color negatives When scanning 35-mm color negatives, cover the sprocket holes in the film with red repro tape or any other opaque or dark-colored tape to avoid stray light that may affect the quality of the scan. -
Page 25: Avoiding Dust
Dust specks that would be entirely out of focus on a drum scanner may appear very sharp when scanned on a flatbed. One way to minimize dust is to use ScanView’s optional DustFree™ magnetic templates, which hold transparencies in place without any glass. -
Page 26: The Built-In Lightview™ Light Table (Scanmate F8 Plus)
ERROR The optional EasyMount™ mounting table The external EasyMount™ mounting table is available from your ScanView dealer as an accessory. It is intended to be placed on an external light table, and provides a frame into which the mounting plate can be placed. -
Page 27: Maintenance
MAINTENANCE Replacing the fuse The fuse is located in a holder in the power socket assembly at the back of the scanner. To change the fuse, proceed as follows: 1 • Switch off the scanner and unplug the power cable. 2 •... -
Page 28: Replacing The Lamps
The viewing lamps (ScanMate F8 Plus only) and reflection lamps are located below the scanner bed. These lamps rarely need to be replaced, and if they do, replacement should be carried out by an authorized ScanView support technician. Please call your local ScanView dealer for service. - Page 29 Maintenance the washers, however, loosen all the screws partially before loosening any one screw all the way. 3 • Remove the shield by pulling it slightly outwards at the bottom. 4 • To remove the lamp/reflector unit, gently squeeze it at both ends to disengage the holes in the reflector from the four small pins in the scanner lid assembly.
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Page 30: Checking The Alignment Of The Transmission Lamp
Maintenance Checking the alignment of the transmission lamp The transmission lamp assembly may move very slightly out of alignment during transportation. This may occasionally also happen if the transmis- sion lamp has been replaced. If the lamp is out of alignment, digital noise and/or color cast may occur in low-resolution scans, including preview scans. -
Page 31: Adjusting The Alignment Of The Transmission Lamp
2 • After making the adjustment, click on “Continue” to repeat the alignment test. 3 • If correct alignment cannot be achieved after several tries, please contact your ScanView dealer for assistance. Do not twist the screwdriver. If adjustment is necessary, use the flat side of the screwdriver as shown to move the lamp assembly very slightly in the required direction. -
Page 32: Replacing The Air Filters
Maintenance Replacing the air filters The filter elements must be changed once a year. Change them more often if a visual check shows that dust and dirt accumulate faster. 1 • Switch the scanner off. 2 • Remove the black plastic covers over the two filters that are located at the back of the scanner. -
Page 33: Troubleshooting
TROUBLESHOOTING Computer refuses to start Check that the SCSI terminator is placed correctly. If it is not, proceed as follows: 1 • Turn off the computer. 2 • Turn off the scanner and any other SCSI units. 3 • If the ScanMate F6 or ScanMate F8 Plus is the only SCSI unit, insert the terminator in the free socket of the scanner. -
Page 34: Hard Disk Not Accessible
Troubleshooting Hard disk not accessible If the computer starts up, but the hard disk is not accessible, it may be because the SCSI terminator is not placed correctly. Follow the procedures described above under “Computer refuses to start.” Screen freezes If the computer works for a short period and then “dies,”... -
Page 35: Scanner Freezes When Asked To Do A Reflection Scan
• If there is no light when scanning reflection originals, one or both of the reflection lamps needs to be replaced. Please call your local ScanView dealer, as this operation needs to be carried out by an authorized ScanView support technician. -
Page 36: Scanner Cannot Be White-Point Calibrated
• To replace the transmission lamp, proceed as described in the “Maintenance” chapter of this manual. • To replace the reflection lamps, please call your local ScanView dealer for technical support. Scanner cannot be focus calibrated If the scanner cannot be focus calibrated, proceed as follows: •... -
Page 37: Error" Lamp Is Constantly Lit
• If you are trying to do a transmission scan, check that the scanner lid is properly closed. • If this does not help or is not relevant, please call your local ScanView dealer for technical support. “ERROR” lamp flashes •...