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ScanMate
5000
ScanMate
4000

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Summary of Contents for SCANVIEW ScanMate 5000

  • Page 1 ScanMate 5000 ScanMate 4000...
  • Page 2 ScanView A/S. The information in this manual is subject to change without notice. ScanView A/S assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.
  • Page 3 Section 1 • General Information About the service manual. General technical and safety information Revision & revision list Specifications General cautions Dip switch definitions Fuse values and test points Drum speeds and aperture selections Standard equipment Service kit Error reporting Section 2 •...
  • Page 4 Section 7 • Diagrams and Layouts Component placement diagrams Layout diagrams Circuit connection diagrams Section 8 • Trouble Shooting Problem Possible cause Solution Section 9 • Not allocated Section 10 • Parts List and Spare Parts Policy Spare parts prices Accessories Service kits Recommended parts kit...
  • Page 5 1 • GENERAL INFORMATION Contents About the service manual........1•3 About the ScanMate 4000 and 5000 .
  • Page 7 (located behind a hinged flap bel- ow the main drum) and a drum bar code reader. ScanMate 5000 is found in two variants; earlier model scanners have a serial number of 0200-xxx and later versions are 0210-xxx.
  • Page 8 1 • GENERAL INFORMATION Service Manual Revision System Revisions to this manual will show the most recent revision number and date issued on the bottom of each page. Each section will show the latest revision of the contents of that section. A master revision list showing the revision status of each section is shown below To assist in the identification of which part of the new section has been revised, a vertical line on the left hand side of the affected page or pages...
  • Page 9 1 • GENERAL INFORMATION Physical Specifications Data interface: Standard SCSI to Macintosh or PC Dimensions (WxHxD): 840 x 340 x 410mm (33 x 13 1 /2 x 16”) Weight: 39 kg. (86 lbs) Power consumption: 250 W Power supply: 50 - 60 Hz, 100/120/220/240VAC Fuse: T-4A...
  • Page 10 1 • GENERAL INFORMATION Dip Switch Definitions The dip switches, located on the back panel of the Scanners, sets the SCSI ID number, activates the focus motor, allows software black and white point calibration of the PMT, sends a test picture and enters the service mode.
  • Page 11 1 • GENERAL INFORMATION Control board Signal Test Point TP46 Green TP47 Blue TP48 Sync. TP57 Ground TP100 Refer to section 7•7 for location of the fuses and test points on the driver board, and 7•5 for test points on the control board. Optical System Block Diagram Drum Light tube...
  • Page 12 1 • GENERAL INFORMATION Drum Speeds and Aperture Settings - Scanmate 4000 Four drum rotation speeds, six aperture settings and automatic focus with software override are available. The drum speeds change with resolution and the scanner will automat- ically select an aperture. Higher resolutions demand slower rotational speeds and smaller apertures.
  • Page 13 1 • GENERAL INFORMATION Drum Speeds and Aperture Settings - Scanmate 5000 Four drum rotation speeds, six aperture settings and automatic focus with software override are available. The drum speeds change with resolution and the scanner will automat- ically select an aperture. Higher resolutions demand slower rotational speeds and smaller apertures.
  • Page 14 Extender board Error Reporting The aim of the Error Report is to give ScanView A/S a standard error reporting medium where all the necessary information is given to Scan- View’s Support Department to enable the assessment of defects to be made in a rational and effective way.
  • Page 15 1 • GENERAL INFORMATION In addition to the error report, we also ask for a Software Report for both scanner/Mac and scanner/PC to be completed. This will assist our support department in isolating software problems and speed up down time on your equipment. A copy of these reports can be found on pages 1•15 and 1•17 respectively and should be used to take all the necessary copies.
  • Page 17 (If scanning is possible, please supply an RGB image indicating the problem - preferably on ScanMate software version: _____________ Calibrated when cold ______________ System Configuration: ___________________________________________________________ (This block for ScanView use) Description: Warranty ___ Warranty exchange ____ Service _____ Service exchange _____ CRN ____________ 1•13...
  • Page 19 SCANMATE SOFTWARE REPORT (SCANNER/MAC) ScanView dealer: _____________________________________________________________ Contact person: ______________________________ Date: _______________ Error description: Last action taken before error: Scanner serial number _______________ Equipment - Mac type _____ Rocket card? Operating system: _____________________________ Version ______ ScanView software: _____________________________ Version ______...
  • Page 21 SCANMATE SOFTWARE REPORT (SCANNER/ PC) ScanView dealer: _____________________________________________________________ Contact person: ______________________________ Date: _______________ Error description: Last action taken before error: Scanner ser. nr. _________ Equipment - PC type: ISA ( ), EISA ( ), PCI ( ), or Vesa LB ( )
  • Page 23 2 • INSTALLATION Contents Pre-installation requirements ........2•3 ScanMate 4000 and 5000 dimensions.
  • Page 25 2 • INSTALLATION Pre-installation Requirements The following mains installations are required: Electrical wall outlet: 100-240 VAC, 50-60 Hz Caution! The ScanMate 4000 and 5000 are Class 1 electrical equipment. For personal safety they must be connected to a single phase mains out- let with a protective ground, (earth) in accordance with national and local regulations.
  • Page 26 2 • INSTALLATION Unpacking and installation Caution! Turn off power before connecting or disconnecting SCSI cables. 1 • Check the Tip-N-Tell and Shockwatch indicators on the container before unpacking. Note: if the indicators show that the container has been subject to mishandling or has been tipped, note this on the Bill of Lading and contact your freight forwarder.
  • Page 27 3 • SERVICE PROGRAM ScanMate 4000 and 5000 monitor program ..... . . 3•3 Hardware requirements ........3•3 Start up .
  • Page 29 RS232 interface without hand- shake, it is possible to use other communication programs to interface to the ScanView scanner, for example, Windows terminal . The monitor program controls the RS232 hardware directly and there- fore overrides the BIOS.
  • Page 30 3 • SERVICE PROGRAM The monitor program can be copied to the hard disk by typing: MD SCANMATE CD SCANMATE COPY A:\SCANMATE.EXE Now go to the appropriate directory: CD \SCANMATE Run the monitor program by typing: SCANMATE.EXE /5000 If COM2 is used, type: SCANMATE.EXE /5000 Turn on power on the scanner and the following will be shown on the screen:...
  • Page 31 The following will now scroll over the screen: Hello World Motherboard number is: xxx Focus point 0: xxxx My ID is X Prom version is x.xx ScanMate 5000 monitor version x.xx Commands available are : Move spindle Z/P/L/. Adjust PMT gain Choose aperture Check focus...
  • Page 32 3 • SERVICE PROGRAM Move the drum to zero, park or lock - Z/P/L/. (1) This command facility is used to move the spindle, adjust the spindle motor speed, select direction and to lock the drum. Select 1 to choose Z/P/L/. and the following message will appear: >>...
  • Page 33 3 • SERVICE PROGRAM Choose aperture (4) This command facility is used to choose the aperture required. Select 4 to enter the Choose Aperture menu and the following will be shown: >> Which aperture should be selected <0-6) Searching for aperture x Aperture point found Aperture x found Note: choose aperture 1 for all adjustments...
  • Page 34 3 • SERVICE PROGRAM Recieved string 'xxxxxxxxxxxx' Used barcode Index : x Using Focus Value : xxxx Searching for focus point. Focus position found, press any key to terminate. >> Is it for Transmission or Reflection <T/R> : Now we check the focus position.
  • Page 35 3 • SERVICE PROGRAM Aperture point found. 5 First, Second, Diff : 208.000000, 78.000000, 2.666667 It is programmed, with return code 0. Apertures found ok. The spindle is started. Toggle lamps (0) This command faclility is used to toggle the lamps. Select 0 to enter the toggle lamps menu and the following will be shown: >>...
  • Page 36 3 • SERVICE PROGRAM following will be shown: >> The ScanScsi routine is called now Status received : HBCR-161X Version 15 Found barcode chip The scanner is now in the SCSI mode. To return to the service mode and main menu, turn the scanner off and then on again. Rotate drum (T) This command faclility is used to start the drum rotating.
  • Page 37 Show scanner options (*) This command facility is used to show the gain, aperture and focus con- stants. It can also be used for sending a logfile to ScanView’s support team. Select * to enter the Show scanner options menu and the all the constants will be shown.
  • Page 38 Aperture 6, PMTTransGain PMTReflectGain : 135 122 TransGain, ReflectGain : 91 118 Green TransGain, ReflectGain : 110 128 Blue TransGain, ReflectGain : 104 102 Aperture 1 : 181 Aperture 2 : 337 Aperture 3 : 495 Aperture 4 : 653 Aperture 5 : 811 Aperture 6...
  • Page 39 4 • PART REPLACEMENT General Access panels Removal and fitting ........4•2 Removal and Assembly Optical System Halogen lamps...
  • Page 41 4 • PART REPLACEMENT Access Panels (4000 and 5000) Covers and panels A Lamp cover B Back cover C Right hand end plate D Right hand drum cover E Left hand end plate F left hand drum cover Tools required 2.5 mm allen key (long) for lamp cover 3 mm allen key (T-handle) for left and right hand drum cover screws 3 mm allen key for left and right hand end plate mounting screws...
  • Page 42 Access Panels How to remove 1 • Lamp cover A is a secured by two dome head 3 mm allen screws to the back cover B. Remove by loosening the two allen screws, (access is through the ventilation slots, as shown on the diagram on the cover) and slide the cover off towards the rear.
  • Page 43 4 • PART REPLACEMENT Access Panels ScanMate 5000 shown (covers on the ScanMate Left hand end 4000 are identical) plate Right hand end plate Right hand drum cover Left hand drum cover Lamp cover attachment screws (x2) Back cover Back cover...
  • Page 45 4 • PART REPLACEMENT Halogen Lamps 920 20 000 20 (4000 and 5000) Function The halogen lamps are common to both the 4000 and 5000 models and are the source of light when scanning originals. Light from the transmission lamp is transmitted through a fibre optics cable to the light tube.
  • Page 46 Halogen Lamps How to replace Removal 1 • Remove the lamp cover A by loosening the two 3 mm dome head allen screws, (access is through the ventilation slots, as shown on the diagram on the cover) and slide the cover off towards the rear. 2 •...
  • Page 47 4 • PART REPLACEMENT Halogen Lamps Reflection lamp Transmission lamp Loosen the two 3 mm allen screws. (access is through the slots in cover Lamp cover A 4•3c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 49 4 • PART REPLACEMENT Sensor Module 960 20 001 10 (4000 and 5000) Function The sensor module is common to both the 4000 and 5000 models and transforms light from the scans and separates the beam into RGB light. Technical data ----- Tools and materials required 1.5 mm allen key for fibre optic cables set screws...
  • Page 50 Sensor Module How to replace Removal 1 • Remove the lamp cover A, back cover B, right hand end plate C and right hand drum cover D, (section 4•2 steps 1-4). 2 • Remove the hardware unit, (section 4•5 steps 2-6). 3 •...
  • Page 51 4 • PART REPLACEMENT Sensor Module Set screw B Sensor optics (securing optics holder holder) ScanMate 5000 shown (SM 4000 is identical) 4 mm allen screws Sensor module Focus zero switch (x4) Focus motor Hardware unit Aperture zero switch Set screws Aperture motor 4•4c...
  • Page 53 0200 and 0210 models), but removal and assembly is identical. On all ScanMate 4000 and 5000 models, it contains the control board, CPU module, SCSI controller, amplifier boards and driver board. In addition, on the ScanMate 5000, (0210 model), it contains the bar code board. Technical data...
  • Page 54 Hardware Unit How to replace Removal 1 • Remove the following covers: Lamp cover A and back cover B, (section 4•2 steps 1-2). 2 • Remove the two 2.5 mm countersunk screws A on each side of the hard- ware unit and carefully slide the unit partially out. 3 •...
  • Page 55 4 • PART REPLACEMENT Hardware Unit Control board Driver board Countersunk screws Slide the hard- ware unit Hardware unit Cooling fans 4•5c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 57 4 • PART REPLACEMENT Control Board 960 25 000 10 (4000) 960 20 000 10 (5000 - 0200 model) 960 21 000 10 (5000 - 0210 model) Function The control board differs between the ScanMate 4000 and 5000, (both 0200 and 0210 models), but removal and assembly is identical. It contains control circuits for the DC motor, spindle step motor, sam- ple control, color look-up table, A/D converter and holds the SCSI and RS 232 PC interfaces, CPU, memory and firmware.
  • Page 58 4 • Disconnect connectors J16, J18 and J19. 5 • On ScanMate 5000 (0210 model), disconnect the connector from the bar code board, located in IC21. 6 • Remove the nine 2.5 mm posidrive screws from the control board and remove the board.
  • Page 59 4 • PART REPLACEMENT Control Board Connector Connector Connector Connector Connector Connector Enlarged drawing of control board in section 7•5 Bar code board (only on SM 5000 SN 0210- xxxx models) Countersunk screws Control Hardware board unit board 4•6c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 61 4 • PART REPLACEMENT CPU Board 960 20 000 20 (4000 and 5000) Function The CPU module is common to the ScanMate 4000 and 5000, (both 0200 and 0210 models) and contains the CPU and memory, EPROM and SCSI controller. Technical data ----- Tools and materials required...
  • Page 62 CPU Board How to replace Removal 1 • Remove the following covers: Lamp cover A and back cover B, (section 4•2 steps 1-2). 2 • Remove the two 2.5 mm countersunk screws A on each side of the hardware unit and carefully slide the unit partially out. 3 •...
  • Page 63 4 • PART REPLACEMENT CPU Board SCSI controller Enlarged drawing of CPU board in section 7•6 2.5 mm countersunk screws A Hardware unit board 4•7c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 65 4 • PART REPLACEMENT SCSI Controller 960 20 001 60 (4000/5000) Function The SCSI controller is common to the ScanMate 4000 and 5000, (both 0200 and 0210 models) and controls the SCSI communication between the scanner and host. Technical data 1 IC chip with 84 pins located on the control board.
  • Page 66 SCSI Controller How to replace Removal 1 • Remove the following covers: Lamp cover A and back cover B, (section 4•2 steps 1-2). 2 • Remove the two 2.5 mm countersunk screws A on each side of the hardware unit and carefully slide the unit partially out. 3 •...
  • Page 67 4 • PART REPLACEMENT SCSI Controller SCSI controller Fig. 2 Fig. 1 2.5 mm countersunk screws A Hardware board unit Fig. 3 4•8c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 69 4 • PART REPLACEMENT Amplifier Board 960 25 000 30 (4000) 960 20 000 30 (5000) Function There are three identical amplifier boards, but they differ between the ScanMate 4000 and 5000, (both 0200 and 0210 models), however remo- val and assembly is identical. They are mounted on the control board and contain the A/D converters.
  • Page 70 Amplifier Board How to replace Note: removal and assemby of the SM 4000 and SM 5000 amplifier boards are identical. Removal 1 • Remove the following covers: Lamp cover A and back cover B, (section 4•2 steps 1-2). 2 • Remove the two 2.5 mm countersunk screws A on each side of the hardware unit and carefully slide the unit partially out.
  • Page 71 4 • PART REPLACEMENT Amplifier Board Amplifier board for SM4000 Amplifier board for SM5000 2.5 mm countersunk screws A Amplifier Driver Hardware Control boards board unit board (x3) 4•9c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 73 4 • PART REPLACEMENT Driver Board 960 21 000 40 (4000) 960 20 000 40 (5000 - 0200 model) 960 21 000 40 (5000 - 0210 model) Function The driver board differs between the ScanMate 4000 and 5000, (both 0200 and 0210 models), but removal and assembly is identical. It contains the power supply to all analog and digital circuits and cont- ains the motor driver and lamp driver circuits.
  • Page 74 4 • Disconnect the 2 pin connector (red/black leads) to the cooling fans. 5 • On ScanMate 5000 (0210 model), the driver board has a booster print board fitted, therefore it is necessary on this model to unscrew the brass- colored connector from the booster print board, (to the bar code board).
  • Page 75 4 • PART REPLACEMENT Driver Board Posidrive screws A Connector J2 to control board Connector J1 to backplane Connector J3 to control board Booster print board (Dotted outline) to cooling fans (red/black leads to a 2 pin connector) Connector J4 to transformer Enlarged drawing of driver board in section...
  • Page 77 4 • PART REPLACEMENT PMT Module 960 20 000 50 (4000/5000) Function The PMT module is common to the ScanMate 4000 and 5000, (both 0200 and 0210 models) and contains three photo multiplier tubes which convert the light to electronic signals. The signal is then transmitted to the control board.
  • Page 78 PMT Module How to replace Removal 1 • Remove the following covers: Lamp cover A and back cover B, (section 4•2 steps 1-2). 2 • Remove the hardware unit, (section 4•5, steps 2-6). 3 • Disconnect connector J20, (green) or J21, (black) from the control board. Note: earlier model scanners use J20, (green)- see the note in step 11.
  • Page 79 4 • PART REPLACEMENT PMT Module Green cable Black cable connection connection PMT module rotated 180° Potentiometers Control board Sensor module Hardware unit module 3 mm set screws Allen screw 4•11c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 81 4 • PART REPLACEMENT Indicator Display 960 20 000 70 (4000 and 5000) Function The indicator display is common to the ScanMate 4000 and 5000, (both 0200 and 0210 models) and combines selection touch-switches with the status lights. Technical data ----- Tools and materials required 2.5 mm allen key for internal protection cover.
  • Page 82 Indicator Display Now to replace Removal 1 • Remove the following covers: Right hand end plate C, right hand drum cover D, left hand end plate E and left hand drum cover F, (section 4•2 steps 3 and 6). 2 • Remove the four 3 mm allen screws A, (two each side of the drum), securing the internal protection cover.
  • Page 83 4 • PART REPLACEMENT Indicator Display ScanMate 5000 shown (SM 4000 is identical) Indicator display Allen screws A Connector B Internal protection Allen screws A cover 4•12c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 85 The ScanMate 4000 and 5000 (0210 model), have a light tube in the main compartment. The ScanMate 5000 (0200 and 0210 models), have an extra light tube which illuminates the spare drum compartment underneath the main compartment. Technical data...
  • Page 86 Fluorescent Light Tube How to replace Removal - main compartment, 4000 and 5000, (0210 model) 1 • Open the front cover and remove the drum, if mounted. 2 • Remove the plastic cover by pulling it away from its two retaining magnets.
  • Page 87 4 • PART REPLACEMENT Fluorescent Light Tube Main light tube and plastic cover DotMate 4000 Main light tube and plastic cover (only on 0210 model) Auxilliary light tube and plastic cover (both 0200 and 0210 models) DotMate 5000 4•13c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 89 4 • PART REPLACEMENT Spindle Step Motor 960 20 000 90 (4000 and 5000) Function The spindle step motor is common to the ScanMate 4000 and 5000 (both 0200 and 0210 models), and rotates the spindle which moves the drum to its left (park), right (zero) and lock positions. The speed of spindle rotation is dependent on the resolution of the actual scan.
  • Page 90 Spindle Step Motor How to replace Removal 1 • Remove the following covers: Left hand end plate E and left hand drum cover F, (section 4•2 steps 5 and 6). 2 • In order to give access to the spindle step motor, move the drum to the zero position, turn on power and access the service program, (section 3•5).
  • Page 91 4 • PART REPLACEMENT Spindle Step Motor Step motor 4 mm allen screws 4 mm dome head allen B (x4) screw A Step motor ScanMate 5000 shown (SM 4000 is identical) 4•14c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 93 4 • PART REPLACEMENT DC Motor 960 20 000 80 (4000 and 5000) Function The DC motor is common to the ScanMate 4000 and 5000 (both 0200 and 0210 models). It rotates the drum and feeds position data back to the control circuits.
  • Page 94 Secure the leads to the motor with tape. Note: for ScanMate 5000 (0200 and 0210 models), if the green connector is used, connect the jumper to the upper position on the board. If the black connector is used, connect the jumper to the lower position, (fig.
  • Page 95 C 2.5 mm allen screws A (only later models) Drum sleeve Allen screws Screws D (x2) (x2) DC motor ScanMate 5000 shown Fig. 3 (SM 4000 is identical) 4•15c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 97 4 • PART REPLACEMENT Drum 960 21 001 00 Function The drum is common to both the ScanMate 4000 and 5000 (both 0200 and 0210 models), and is of acrylic plastic construction on which is mounted originals to be scanned. Technical data Drum material: acrylic...
  • Page 98 1 • Turn power on. 2 • To lock the drum, press the drum lock symbol on the display indicator. Note: for the ScanMate 5000 (0210 model), hold the button down for 3-4 seconds. 3 • Wait until the lock lamp remains lit.
  • Page 99 4 • PART REPLACEMENT Drum The drum horizontal line should be in this position when the drum is locked Unlock Lock Drum Fig. 1 4•16c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 101: Table Of Contents

    5 • ADJUSTMENTS AND TESTING Contents Adjustment Optical System Light tube..........5•2 Focus .
  • Page 103: Light Tube

    5 • ADJUSTMENTS AND TESTING Light Tube Function Light tube adjustment sets the mechanical alignment of the optical system (light source and sensor). Technical data TP46 - test point TP100 - ground Tools and equipment required C-spanner for light unit lock ring 2 mm allen key for lamp cover and back cover mounting screws 2.5 mm allen key for focus motor mounting screws 3 mm allen key (T-handle) for right hand drum cover mounting screws...
  • Page 104 Light Tube How to adjust 1 • If access is not already available, remove the lamp cover A, back cover B, right hand end plate C and right hand drum cover D, (section 4•2 steps 1-4). 2 • Remove the two 2.5 mm countersunk screws from each side of the hard- ware unit and carefully slide the unit partially out.
  • Page 105 5 • ADJUSTMENTS AND TESTING Light Tube Locking ring - use C-spanner in the service kit to loosen Fig. 1 TP46 TP 100 Fig. 2 5•2c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 107 5 • ADJUSTMENTS AND TESTING Focus Function Focus adjustment ensures that the focus motor is adjusted to focus or defocus on all types and thicknesses of image. Technical data ----- Tools and equipment required 2 mm allen key for lamp cover and back cover mounting screws 2.5 mm allen key for focus motor mounting screws 3 mm allen key (T-handle) for right hand drum cover mounting screws Focus motor adjustment tool...
  • Page 108 Focus How to adjust 1 • If access is not already available, remove the lamp cover A, back cover B, right hand end plate C and right hand drum cover D, (section 4•2 steps 1-4). 2 • Remove the two 2.5 mm countersunk screws from each side of the hardware unit and carefully slide the unit partially out.
  • Page 109 Focus Optics holder Focus motor adjust- Screws B ment tool Focus motor Fig. 1 Fig. 2 ScanMate 5000 shown (the SM 4000 is identical) Adjustment of sensor unit for ScanMate 4000 and 5000 3000 2800 2600 2400 2200 2000 1800...
  • Page 111: Focus Calibration

    5 • ADJUSTMENTS AND TESTING Focus Calibration Function Focus calibration is a calibration of the drum and should be carried out when the scanner is first installed and each time a different drum is mounted. Technical data ----- Tools and materials required Mac or PC (both if possible) Photoshop plug-in 2.1.7 or later versions Auto focus adjustment target...
  • Page 112 Preview button changes to Cal. Focus. Click on Cal. Focus or press enter. Note: the focus calibration will be stored permanently with the bar code number in the memory of the scanner - only on Scanmate 5000, (0210 model). 5•4b...
  • Page 113 5 • ADJUSTMENTS AND TESTING Focus Calibration 5•4c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 115: White Calibration In Transmission

    5 • ADJUSTMENTS AND TESTING White Calibration in Transmission and Reflection Function A white calibration is used for avoiding colour cast introduced from a scan. Technical data ----- Tools and equipment required Mac or PC (both if possible) Photoshop plug-in 2.1.7 or later versions White paper Caution! Turn off power...
  • Page 116 White Calibration in Transmission and Reflection How to adjust Note : ScanView recommends that these calibration procedures are carried out every 3 scanning hours and when the transmission or reflection bulbs have been changed. 1 • Fit a terminator to a SCSI connector on the scanner and SCSI cable and RS 232 service cable to the scanner and PC.
  • Page 117 5 • ADJUSTMENTS AND TESTING White Calibration in Transmission and Reflection Fig. 1 Fig. 2 5•5c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 119: Pmt Amplifier Gain

    5 • ADJUSTMENTS AND TESTING PMT Amplifier Gain Function PMT amplifier gain ensures that the three channels are adjusted equally with each other in order that software calibration can function correctly. Technical data Maximum 10% difference between channels. Tools and materials required Small screwdriver Photoshop plug-in 2.1.7 versions 2 mm allen key for back cover mounting screws...
  • Page 120 PMT Amplifier Gain How to adjust 1 • If access is not already available, remove the back cover B, (section 4•2 step 2). 2 • Remove the two 2.5 mm countersunk screws from each side of the hard- ware unit and carefully slide the unit partially out. 3 •...
  • Page 121 5 • ADJUSTMENTS AND TESTING PMT Amplifier Gain Blue Green PMT module rotated 180° Screw A PMT module Amplifier board Light converter signals TP 47 amplifier amplifier gain gain gain 5•6c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 123: Zero Point Horizontal

    5 • ADJUSTMENTS AND TESTING Zero Point Horizontal Function Zero point horizontal sets the zero point at the horizontal position in order to obtain the correct area on the monitor when selecting a pre- view or making a scan. Technical data ----- Tools and equipment required 2.5 mm allen key for microswitch adjustment screws...
  • Page 124 Zero Point Horizontal How to adjust 1 • Fit a terminator to a SCSI connector on the scanner and SCSI cable and RS 232 service cable to the scanner and PC. 2 • Set the Dip switch to 8, (on). 3 •...
  • Page 125 5 • ADJUSTMENTS AND TESTING Zero Point Horizontal Fig. 1 Access holes for allen screws Fig. 2 5•7c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 127: Zero Point Vertical

    5 • ADJUSTMENTS AND TESTING Zero Point Vertical Function The zero point vertical adjustment ensures that the starting point of the scanner is set correctly. Technical data ----- Tools and equipment required 2 mm allen key for back cover mounting screws 2.5 mm allen key for DC motor covers and adjustment screws 2.5 mm allen key (long) for lamp cover mounting screws 3 mm allen key for right hand end plate mounting screw...
  • Page 128 Zero Point Vertical How to adjust 1 • If access is not already available, remove the lamp cover A, back cover B, right hand end plate C and right hand drum cover D, (section 4•2 steps 1-4). 2 • Remove the two 2.5 mm countersunk screws from each side of the hardware unit and carefully slide the unit partially out.
  • Page 129 Fig. 1 Channel 1 Channel 2 Fig. 2 Amp. pulse Channel 1 Sync. pulse Channel 2 Fig. 3 Adjustment screws ScanMate 5000 shown Fig. 4 (the SM 4000 is identical) 5•8c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 131: Drum Alignment

    Loctite 243 or equivalent for set screw Oscilloscope with test probes Photoshop plug-in 2.1.7 or latest version UGRA test target 1982 to measure the focus value ScanView focus adjust targets Caution! Turn off power • Before connecting or disconnecting cables.
  • Page 132 1 and 2. If the pixel spread is incor- rect, proceed with step 9 below. 9 • Mount a ScanView focus adjust target at each end of the drum as shown in Fig. 2 (the same dimensions away from the zero point as the UGRA test target).
  • Page 133 5 • ADJUSTMENTS AND TESTING Drum Alignment Second position First position Fig. 1 Both test targets mounted together Fig. 2 ScanMate 5000 shown (the SM 4000 is identical) Set screw B Mounting adjustment screw A Fig.3 5•9c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 135: Focus Test

    2 mm allen key for back cover mounting screws 2.5 mm allen key (long) for lamp cover mounting screws Oscilliscope with test probes ScanView focus adjust target Photoshop plug-in 2.1.7 or latest version Extension board (part of the service kit) Caution! •...
  • Page 136 7 • Turn on the PC or Mac and scanner and start up Photoshop plug-in. 8 • Carry out a white calibration in transmission (section 5•5). 9 • Mount the ScanView focus adjust target firmly on the drum so that the middle of the target is approximately over the horizontal line, (fig.
  • Page 137 5 • ADJUSTMENTS AND TESTING Focus Test Fig. 1 Maximum focus as shown on oscilloscope Fig. 2 5•10c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 139: Focus Sharpness

    5 • ADJUSTMENTS AND TESTING Focus Sharpness Function The testing of focus sharpness checks that maximum sharpness is ob- tained to ensure the best possible focus. Technical data Focus: < 6 micron Tools and equipment required Photoshop plug-in 2.1.7 or latest version UGRA test target to measure the focus value.
  • Page 140 Focus Sharpness How to test 1 • Fit a terminator to one SCSI connector on the scanner and SCSI cable and RS 232 service cable to the scanner and PC. 2 • Set the Dip switch to 8, (on). 3 • Turn on the PC or Mac and access the service program main menu (section 3•5).
  • Page 141 5 • ADJUSTMENTS AND TESTING Focus Sharpness Marker A Fig. 1 Correct pixel spread at 6µ Fig. 2 5•11c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 143: Register Error

    Function The testing of register error is to check sample precision. Technical data Max. 1.5 pixel Tools and equipment required ScanView focus adjust target Anti-static cloth Photoshop plug-in 2.1.7 or latest version Caution! Turn off power • Before connecting or disconnecting cables.
  • Page 144 5 • Carry out a white calibration in transmission (section 5•5). 6 • Clean the drum with an anti-static cloth. 7 • Mount the ScanView focus adjust target firmly on the zero point of the drum, (the junction of the vertical and horizontal lines) so that the first of the thin black lines on the target is on the horizontal line of the drum (fig.
  • Page 145 5 • ADJUSTMENTS AND TESTING Register Error First line of the target is on the drum horizontal line zero point Fig. 1 Enlarge approx. 10 times Area A Fig. 3 Fig. 2 Value should be less Zoom in 4:1 Fig. 5 Fig.
  • Page 147: Stripes In Shadow

    5 • ADJUSTMENTS AND TESTING Stripes in Shadow Function Testing for the presence of stripes on a dark image. Technical data Max. 2 levels Tools and equipment required A piece of aluminium foil Caution! Turn off power • Before connecting or disconnecting cables. •...
  • Page 148 10 • Fig. 2 shows an example of stripes in shadow when the black marker level is between 0 and 1. If there are stripes on the screen after steps 9 and 10, contact ScanView´s support department. 5•13b Service Manual • ScanMate 4000/5000 Edition 1 • January 1996...
  • Page 149 5 • ADJUSTMENTS AND TESTING Stripes in Shadow Fig. 1 Fig. 2 5•13c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 151: Noise In Highlight

    5 • ADJUSTMENTS AND TESTING Noise in Highlight Function Testing for the presence of dots or stripes on a white image. Technical data Max. standard deviation of 5 Tools and equipment required ----- Caution! • Before connecting or disconnecting cables. Turn off power •...
  • Page 152 6 • Select Image and then Histogram and check that the standard deviation in gray, red, green and blue is not greater than 5 (fig. 1). 7 • If the standard deviation is greater than 5, contact ScanView´s support department.
  • Page 153 5 • ADJUSTMENTS AND TESTING Noise in Highlight Fig. 1 5•14c Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 155 6 • CLEANING AND MAINTENANCE Contents Schedules ........... . 6•3 Drum cleaning .
  • Page 157 Do not lubricate any bearings in the ScanMate 4000 and 5000. Drum cleaning Tools and material required: Liquid drum polish and cloth, (ScanView service kit) Anti-static cloth, (ScanView service kit) Operation: Note: the drum must be handled with the utmost care to avoid scratches.
  • Page 158 Spindle/drum guides lubrication Tools and material required: 3 g. tube lubricating grease, (ScanView service kit) Lint-free cloth Operation: 1 • Remove the right hand end plate C, right hand drum cover D, left hand end plate E and left hand drum cover F, (section 4•2 steps 3-6).
  • Page 159 6 • CLEANING AND MAINTENANCE Allen screws A Allen screws A Internal protection cover Allen screws B ScanMate 5000 shown (SM 4000 is identical) Allen screws B Lower iternal protection cover Spindle protection tube Apply lubricating grease to the spindle on the end of a thin screwdriver 6•5...
  • Page 160 6 • CLEANING AND MAINTENANCE Clean the hardware unit and mechanical parts Tools and material required: Vacuum cleaner Operation: 1 • Remove the following covers: Lamp cover A and back cover B, (section 4•2 steps 1 and 2). 2 • Remove the two 2.5 mm countersunk screws on each side of the hardware unit and carefully slide the unit partially out.
  • Page 161 6 • CLEANING AND MAINTENANCE Clean the sensor optics Tools and material required: Cotton swab or lint free cloth Operation: 1 • Remove the drum. 2 • Loosen the 3 mm set screw A securing the sensor optics holder over the lens of the sensor and remove the holder. 3 •...
  • Page 163 7 • DIAGRAMS AND LAYOUTS Contents Component placement diagram Front view ..........7•3 Back view .
  • Page 165 7 • DIAGRAMS AND LAYOUTS Component Placement Diagram, Front Scanner viewed from the front Drum Fluorescent tube, main compartment Light tube Sensor module Fluorescent tube, auxilliary compartment Indicator display DC motor Spindle step motor 7•3 Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 166 7 • DIAGRAMS AND LAYOUTS Component Placement Diagram, Back Scanner viewed from the back Sensor module Reflection lamp Transmission lamp DC motor Spindle step motor Booster print board, SM 4000 and SM 5000, (0210 model only) Driver board Hardware unit Bar code board, SM 5000, (0210 model only) SCSI controller CPU board...
  • Page 167 7 • DIAGRAMS AND LAYOUTS Control Board TP100 TP 46 TP 57 TP 47 TP 48 (ground) 7•5 Edition 1 • January 1996 Service Manual • ScanMate 4000/5000...
  • Page 168 7 • DIAGRAMS AND LAYOUTS CPU Board SCSI controller 7•6 Service Manual • ScanMate 4000/5000 Edition 1 • January 1996...
  • Page 169 7 • DIAGRAMS AND LAYOUTS Driver Board TP 200 TP 22 TP 20 TP 100 TP 18 Connector TP 23 Fuse F5 Fuse F1 Fuse F2 Connector Connector TP 26 TP 24 TP 19 TP 21 Fuse F3 Connector Fuse F4 7•7 Edition 1 •...
  • Page 171 ScanMate 4000 • Type 250 Circuit Connection Diagram...
  • Page 172 ScanMate 5000 • Type 210 Circuit Connection Diagram...
  • Page 173 8 • TROUBLE SHOOTING Contents Scanning problems ..........8•3 General .
  • Page 175 White scan in trans- 1. Transmission bulb blown. Change bulb. mission. 2. Scanner not white calibrated. Perform white calibration in transmission. Contact ScanView support No light in reflection 1. Relection bulb blown. Change bulb. scan. 2. Cables loose. Secure cables.
  • Page 176 Calibrate aperture (see ment. section 3•8). No ready light. 1. Defective park position Replace switch switch. Contact ScanView support. No lights on front panel. 1. Cable faults. Replace cable(s). 2. Defective power supply. Replace power supply. Contact ScanView support. Nothing is working.

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Scanmate 4000

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