Compaq ProLiant DL760 Maintenance And Service Manual
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Compaq ProLiant DL760 Maintenance And Service Manual

Compaq ProLiant DL760 Maintenance And Service Manual

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ProLiant DL760 Servers
Maintenance and Service Guide
First Edition (March 2001)
Part Number 173771-001
Spare Part Number 234212-001
Compaq Computer Corporation

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  • Page 1 ProLiant DL760 Servers Maintenance and Service Guide First Edition (March 2001) Part Number 173771-001 Spare Part Number 234212-001 Compaq Computer Corporation...
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Removal and Replacement Procedures Electrostatic Discharge Information .................2-2 System Interconnect Status LED Indicators .............2-2 Preparation Procedures.....................2-3 Hot-Pluggable Parts...................2-3 Non-Hot-Plug Parts ...................2-3 Weight Warning ....................2-5 Rack Warnings ....................2-5 Server Warnings and Precautions..............2-6 Compaq ProLiant DL760 Server ................2-7 Server Modules......................2-9 Top Access Panel ....................2-10...
  • Page 4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Removal and Replacement Procedures continued Media Module ......................2-11 Removing the Media Module................2-11 Media Module Bezel ..................2-13 Integrated Management Display..............2-14 Hard Drive Blank ....................2-16 Hot-Plug Drive Replacement Guidelines ............2-17 Hot-Plug Drive Replacement Precautions............2-17 Integrated Diskette Drive and CD-ROM............2-19...
  • Page 5 1.44-MB Diskette Drive ...................5-4 24X Max IDE CD-ROM Drive ................5-5 Hot-Plug Ultra2 SCSI Hard Drives ................5-6 Hot-Plug Ultra3 SCSI Hard Drives ................5-7 Compaq Integrated Smart Array Controller .............5-8 Compaq NC3134 Fast Ethernet NIC 64 PCI Dual 10/100 Controller ......5-9 Index...

  • Page 6: About This Guide

    About This Guide vii About This Guide This maintenance and service guide can be used for reference when servicing Compaq ProLiant DL760 servers. WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs could create conditions that are hazardous.

  • Page 7: Symbols In Text

    Compaq ProLiant DL760 Servers Maintenance and Service Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

  • Page 8: Rack Stability

    Airflow Requirements The Compaq ProLiant DL760 server draws cool air in through the front door and exhausts warm air through the rear door. Therefore, the front door of the rack must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the rack.

  • Page 9: Compaq Technician Notes

    Compaq ProLiant DL760 Servers Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board.

  • Page 10: Access Panel Label And Indicators

    About This Guide xi Access Panel Label and Indicators A significant amount of information about server configuration and options installation is provided on the panel labels. As shown in Figure 1, these labels are located on the top of the unit and on the sides of the Processor and Memory Module.

  • Page 11: Getting Help

    Operating system type and revision level Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet and pointing your browser to http://www.compaq.com...

  • Page 12: Compaq Authorized Reseller

    Elsewhere, see the Compaq website for locations and telephone numbers. Integrated Management Display Some Compaq server models include a Compaq Integrated Management Display (IMD), an integrated, 16 x 4 character display mounted on the front of the server. This display provides easy-to-use menu-driven access to server information, including model number, LCD firmware revision, and POST operations.

  • Page 13: Illustrated Parts Catalog

    Chapter Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for the Compaq ProLiant™ DL760 server. See the table following each illustration for the names of referenced spare parts.

  • Page 14: System Chassis Exploded View

    1-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide System Chassis Exploded View Figure 1-1. System chassis exploded view...
  • Page 15 Illustrated Parts Catalog 1-3 Table 1-1 System Chassis Parts List Item Description Spare Part Number SYSTEM CHASSIS System chassis 122231-001 Top access panel 122214-001 Processor and Memory Module (with system board) 122216-001 Media module 146446-001 a) Drive tray module* b) Drive cage assembly* c) Integrated Management Display (IMD)* d) CD-ROM/1.44-MB diskette drive* e) Media module bezel*...

  • Page 16: Processor And Memory Module Exploded View

    1-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor and Memory Module Exploded View Figure 1-2. Processor and Memory Module exploded view...
  • Page 17 Illustrated Parts Catalog 1-5 Table 1-2 Processor and Memory Module Spare Parts List Item Description Spare Part Number MODULE COMPONENTS Processor module with processor board 122216-001 a) Processor module b) Processor 8P/Memory host board c) Processor guide, front d) Processor guide, rear e) Processor Power Module (PPM) guide* f) Memory guide (Quantity 2)* g) Memory board insertion guide*...
  • Page 18 1-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-2 Processor and Memory Module Spare Parts List continued Item Description Spare Part Number MISCELLANEOUS Plastics kit 123185-001 a) Memory guide right and left (Quantity 2) b) Terminator PPM guide...

  • Page 19: Media Module Exploded View

    Illustrated Parts Catalog 1-7 Media Module Exploded View Figure 1-3. Media module exploded view...
  • Page 20 1-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-3 Media Module Spare Parts List Item Description Spare Part Number CHASSIS Front bezel kit 122236-001 a) Processor bezel* b) Media bezel c) IMD blank panel* ASSEMBLIES Media module 146446-001...

  • Page 21: I/O Module Exploded View

    Illustrated Parts Catalog 1-9 I/O Module Exploded View Figure 1-4. I/O module exploded view...
  • Page 22 1-10 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-4 I/O Module Spare Parts List Item Description Spare Part Number CHASSIS I/O module (with I/O board) 180447-001 a) PCI-X I/O board b) Array enabler board (replacement part is Item 38, Table 1-5)
  • Page 23 Illustrated Parts Catalog 1-11 Table 1-4 I/O Module Spare Parts List continued Item Description Spare Part Number Miscellaneous plastics kit 123185-001 a) Memory guide right and left (Quantity 2)* b) Terminator PPM guide* c) Module ejector, right front (Quantity 2)* d) Module ejector, left front (Quantity 2)* e) Fan cage plenum f) Plenum, 9 slot, top...
  • Page 24 1-12 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-5 Miscellaneous Spare Parts List continued Item Description Spare Part Number SCSI adapter (50/68)* 189638-001 Country kit* 152406-001 Return kit* 123189-001 Maintenance and service guide* 234212-001 Internal battery* 179322-001 Integrated Array Enabler Board*...

  • Page 25: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant DL760 servers. After completing all necessary removal and replacement procedures, run the Diagnostics program to verify that all components operate properly. To service Compaq ProLiant DL760 servers, you might need the following:...

  • Page 26: Electrostatic Discharge Information

    Chapter 4, “Connectors, Switches, and LED Indicators,” for more information. Preparation Procedures System power in Compaq ProLiant DL760 servers does not completely shut off with the front panel Power On/Standby switch. The switch toggles between On and Standby, rather than On and Off.

  • Page 27: Hot-Pluggable Parts

    Removal and Replacement Procedures 2-3 Hot-Pluggable Parts Before beginning the removal of any serviceable parts, determine whether the part is hot-pluggable or not hot-pluggable. If it is hot-pluggable, do not perform a power shutdown of the server. The access panels can be removed while the server is powered up without causing a system shutdown.
  • Page 28 3. Disconnect all power cords from the server to disable all power to the server. 4. For some removal and replacement procedures, you must remove the server from the rack and place it on a sturdy table or workbench. Refer to the Compaq ProLiant DL760 Servers User Guide for further instructions.

  • Page 29: Weight Warning

    Removal and Replacement Procedures 2-5 Weight Warning WARNING: The Compaq ProLiant DL760 weighs 62 kilograms (137 pounds) when fully assembled. To reduce the risk of personal injury or damage to the equipment: I Observe local health and safety requirements and guidelines for manual material 42-62 kg handling.

  • Page 30: Server Warnings And Precautions

    WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Because the Compaq ProLiant DL760 server does not have safety interlocks, it is possible for a unit to be operated without the cover and air baffles properly installed. This could cause thermal damage in the system and may void your warranty.

  • Page 31: Compaq Proliant Dl760 Server

    Removal and Replacement Procedures 2-7 Compaq ProLiant DL760 Server In Compaq ProLiant DL760 servers, options and accessories are easily accessed through a sliding top access panel and three removable modules: the Processor and Memory Module, the media module, and the I/O module. See Figure 2-2, Figure 2-3, Table 2-1 and Table 2-2 for identification of these modules and other components.
  • Page 32 2-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide Figure 2-3. Compaq ProLiant DL760 server—rear view Table 2-2 Rear Components Item Description I/O module with system fans Integrated server lift handles Hot-plug power supplies...

  • Page 33: Server Modules

    Removal and Replacement Procedures 2-9 Server Modules The Compaq ProLiant DL760 server chassis facilitates the replacement or installation of hardware using three removable modules and a sliding top access panel. Table 2-3 describes the contents of the modules and how to access the components.

  • Page 34: Top Access Panel

    1. Unlock the top latch security screw and then pull the latch forward 2. Slide the top access panel toward the front of the server Figure 2-5. Opening the top access panel NOTE: Compaq recommends leaving the top access panel locked during normal use.

  • Page 35: Removal And Replacement Procedures

    Removal and Replacement Procedures 2-11 Media Module Mass storage in Compaq ProLiant DL760 servers is located in the media module. The media module is capable of configuring a maximum of four 1-inch hot-plug Wide Ultra2 or Wide Ultra3 SCSI hard drives. The media module supports two non-hot-plug media drive bays: One third-height drive bay occupied by a 1.44-MB diskette drive...
  • Page 36 2-12 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Pull the media module out of the chassis until it contacts the module stop latch 4. Press in the module stop latches, then pull the module out of the chassis Figure 2-7.

  • Page 37: Media Module Bezel

    Removal and Replacement Procedures 2-13 Media Module Bezel To remove the media module bezel: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the four screws securing the bezel to the module. 3. Lift up and pull the bezel away from the chassis. Figure 2-8.

  • Page 38: Integrated Management Display

    2-14 Compaq ProLiant DL760 Servers Maintenance and Service Guide Integrated Management Display To remove the Integrated Management Display (IMD): 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the bezel. See “Media Module Bezel” earlier in this chapter.
  • Page 39 Removal and Replacement Procedures 2-15 5. Press inward on the two locking tabs on the rear of the display panel 6. Pull the IMD from the front of the server Figure 2-10. Removing the IMD Reverse steps 1 through 6 to replace the IMD.

  • Page 40: Hard Drive Blank

    2-16 Compaq ProLiant DL760 Servers Maintenance and Service Guide Hard Drive Blank To remove a hard drive blank from a hard drive bay: 1. Push the side of the retaining clip inward 2. Pull the hard drive blank from the bay Figure 2-11.

  • Page 41: Hot-Plug Drive Replacement Guidelines

    Hot-Plug Drive Replacement Precautions Be aware of the following Compaq guidelines for safe hot-plug replacement: Do not remove a degraded drive if any other member of the array is offline (the online LED is off).
  • Page 42 2-18 Compaq ProLiant DL760 Servers Maintenance and Service Guide CAUTION: Do not turn off an attached disk drive enclosure when the server containing the Smart Array Controller is powered on. Also, do not turn on the server before turning on the disk enclosure.

  • Page 43: Integrated Diskette Drive And Cd-Rom

    Removal and Replacement Procedures 2-19 Integrated Diskette Drive and CD-ROM The media module has a one third-height drive bay occupied by a 1.44-MB diskette drive and 24X Max (or higher) IDE CD-ROM drive. To remove the integrated diskette drive and CD-ROM drive: 1.
  • Page 44 2-20 Compaq ProLiant DL760 Servers Maintenance and Service Guide 2. Unscrew the tray screw located on the front of the media module. 3. Slide out the diskette drive/CD-ROM tray. Figure 2-14. Removing the integrated diskette drive and CD-ROM drive Reverse steps 1 through 3 to replace the integrated diskette drive and...

  • Page 45: Media Module Cable Routing Diagram

    Removal and Replacement Procedures 2-21 Media Module Cable Routing Diagram Figure 2-15. Media module cable routing diagram Table 2-4 Media Module Cable Routing Item Description CD-ROM drive signal cable Diskette drive control and data cable Diskette drive power cable IMD cable Power switch/LED/ambient air temperature sensor cable...

  • Page 46: Power On/Standby Switch Assembly

    2-22 Compaq ProLiant DL760 Servers Maintenance and Service Guide Power On/Standby Switch Assembly To remove the Power On/Standby switch: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the media module bezel. See “Media Module Bezel” earlier in this chapter.
  • Page 47 Removal and Replacement Procedures 2-23 8. Remove the power switch plate from the media module Figure 2-17. Removing the power switch plate from the media module 9. Squeeze the grommets around the LEDs, and remove the LEDs from the grommets. Remove the thermistor from the bracket assembly 10.

  • Page 48: Processor And Memory Module

    2-24 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor and Memory Module Shipping Screw To protect the Processor and Memory Module during shipping, a bracket with a shipping screw is installed. To loosen the shipping screw: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter.

  • Page 49: Opening And Removing The Processor And Memory Module

    Removal and Replacement Procedures 2-25 Opening and Removing the Processor and Memory Module To open the Processor and Memory Module: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Push in the sides of the cam levers on the Processor and Memory Module , and rotate the top of the levers downward Figure 2-20.
  • Page 50 2-26 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Pull the Processor and Memory Module out of the chassis until it contacts the module stop latches 4. Push the module stop latches inward, and slide the Processor and Memory Module out of the chassis Figure 2-21.

  • Page 51: Removing The Memory Board

    Removal and Replacement Procedures 2-27 Removing the Memory Board WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. To remove a memory board: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2.

  • Page 52: Dual Inline Memory Modules

    2-28 Compaq ProLiant DL760 Servers Maintenance and Service Guide Dual Inline Memory Modules Compaq ProLiant DL760 servers ship with 128-MB, 256-MB, 512-MB, or 1-GB Synchronous DRAM (SDRAM) Dual Inline Memory Modules (DIMMs) installed. Memory can be expanded to a maximum of 16 GB. Install SDRAM DIMM module pairs, one module at a time, into the proper sockets.
  • Page 53 Removal and Replacement Procedures 2-29 Any combination of SDRAM DIMMs can be used as long as the guidelines explained earlier are followed. Examples of possible SDRAM DIMM upgrade combinations for each memory board are shown in Table 2-5. Table 2-5 Examples of SDRAM DIMM Upgrade Combinations Total Memory...
  • Page 54 2-30 Compaq ProLiant DL760 Servers Maintenance and Service Guide To remove a DIMM: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the Processor and Memory Module. See “Opening and Removing the Processor and Memory Module” earlier in this chapter.

  • Page 55: Processor Board Layout

    Removal and Replacement Procedures 2-31 Processor Board Layout Figure 2-25 and Table 2-6 show the processor board layout and processor socket numbering. Figure 2-25. Processor board layout Table 2-6 Processor Board Layout Item Description Processor socket 1 and associated power module socket Processor socket 2 and associated power module socket Processor socket 3 and associated power module socket Processor socket 4 and associated power module socket...

  • Page 56: Processor

    2-32 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor CAUTION: Handle the processor only by the ejectors. If you must set the processor down, lay it down on the side with the hologram to prevent damage to the heat pipes and fins.

  • Page 57: Processor Power Module

    Removal and Replacement Procedures 2-33 Processor Power Module CAUTION: The processor must be removed before you remove the Processor Power Module. Attempting to remove the Processor Power Module before removing the processor could damage the processor’s electronic components. To remove a Processor Power Module: 1.

  • Page 58: Processor Terminator Board

    2-34 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor Terminator Board To remove a processor terminator board: 1. Rotate the ejector levers on the processor terminator board outward. 2. Remove the processor terminator board Figure 2-28. Removing a processor terminator board...

  • Page 59: Middle Air Baffle

    Removal and Replacement Procedures 2-35 Middle Air Baffle IMPORTANT: The middle air baffle must be installed during operation of the server to ensure proper processor cooling. To remove the middle air baffle: 1. Loosen the thumbscrew of the middle air baffle 2.

  • Page 60: Cache Accelerators

    2-36 Compaq ProLiant DL760 Servers Maintenance and Service Guide Cache Accelerators IMPORTANT: Cache Accelerators must be installed when processors are installed on both buses. To remove a Cache Accelerator: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter.

  • Page 61: Processor Board

    Removal and Replacement Procedures 2-37 After replacing the Cache Accelerator, complete the following steps to clear the Cache Accelerator POST Error 220: 1. Reboot the server and press the F9 key to enter the ROM-based Setup Utility. 2. After you are in the utility, select Advanced Options. 3.

  • Page 62: I/O Module

    2-38 Compaq ProLiant DL760 Servers Maintenance and Service Guide I/O Module The I/O module is located at the rear of the server. Remove it to replace or service non-hot-plug components or to access other components in the I/O module. Removing the I/O Module To remove the I/O module: 1.
  • Page 63 Removal and Replacement Procedures 2-39 7. To completely remove the I/O module from the chassis, press in on the module stop latches , and pull the module out of the chassis Figure 2-32. Removing the I/O module Reverse steps 1 through 7 to reinstall the module in the server.

  • Page 64: Removing The Cable Management Arm

    2-40 Compaq ProLiant DL760 Servers Maintenance and Service Guide Removing the Cable Management Arm To remove the cable management arm: 1. Label all cables running through the cable management arm. 2. Disconnect all cables from the rear of the I/O module.

  • Page 65: Locating The I/O Expansion Slots

    Locating the I/O Expansion Slots The I/O expansion slots are located on the I/O board in the I/O module. The I/O board in the Compaq ProLiant DL760 server has 11 slots divided into 3 buses. The Primary bus (slots 7 through 9) is keyed for 64-bit 5-V PCI boards or 64-bit PCI universal boards.

  • Page 66: Removing The I/O Expansion Slot Cover

    2-42 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 2-7 Bus Distribution of PCI Hot Plug Slots. PCI Hot Plug Slot No Associated PCI Bus and Bus Speed Primary PCI Bus 1 (64 Bit), 33-MHz through Slots Secondary PCI-X Bus 2 (64 Bit), 50-MHz...

  • Page 67: Removing A Pci/Pci-X Expansion Board

    Removal and Replacement Procedures 2-43 Removing a PCI/PCI-X Expansion Board CAUTION: Do not open the slot release lever unless the green PCI Hot Plug LED indicator is off. System power down and subsequent data loss could occur. To remove a PCI/PCI-X expansion board: 1.
  • Page 68 2-44 Compaq ProLiant DL760 Servers Maintenance and Service Guide 4. When the green LED is off, disconnect the cables to the PCI/PCI-X expansion board. 5. Press down on the top of the expansion slot , and open the slot release lever 6.

  • Page 69: 9-Slot Hot-Plug Basket

    Removal and Replacement Procedures 2-45 9-Slot Hot-Plug Basket To remove the 9-slot hot-plug basket: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the top access panel. See “Top Access Panel” earlier in this chapter. 3.
  • Page 70 2-46 Compaq ProLiant DL760 Servers Maintenance and Service Guide 5. Remove the screw securing the hot-plug basket to the chassis. 6. Disengage the two hot-plug basket tabs near slot 1 from the I/O module chassis. 7. Remove the hot-plug basket from of the I/O module Figure 2-41.

  • Page 71: Hot-Plug Fans

    Removal and Replacement Procedures 2-47 Hot-Plug Fans The Compaq ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has LEDs that indicate the status of the fan. For more information on the hot-plug fan LEDs, see Chapter 4, “Connectors, Switches, and LED Indicators.”...
  • Page 72 CAUTION: Never remove both hot-plug fans while the server is powered up. Overheating and damage to hardware could result. If the appropriate Compaq software drivers are installed, the operating system software will initiate a power shutdown in the event of overheating.

  • Page 73: Fan Cage Assembly

    Removal and Replacement Procedures 2-49 Fan Cage Assembly To remove the fan cage assembly: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the I/O module. See the sections on removing the I/O Modules earlier in this chapter.

  • Page 74: I/O Module Central Support Bracket

    2-50 Compaq ProLiant DL760 Servers Maintenance and Service Guide I/O Module Central Support Bracket To remove the I/O module central support bracket: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the I/O module. See the sections on removing the I/O modules earlier in this chapter.

  • Page 75: I/O Plenums

    Removal and Replacement Procedures 2-51 I/O Plenums The I/O module is installed with three plenums. There is a fan cage plenum, a 2-slot plenum that covers slots 10 and 11, and a 9-slot plenum that covers slots 1 through 9. There is an air baffle over the 9-slot plenum.
  • Page 76 2-52 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Lift up the 9-slot plenum , and flex each end to release the catches 4. Remove the 9-slot plenum Figure 2-47. Removing the 9-slot plenum Reverse steps 1 through 4 to replace the I/O plenum and air baffle.
  • Page 77 Removal and Replacement Procedures 2-53 Removing the Fan Cage Plenum To remove the fan cage plenum from the I/O module: 1. Lift up the fan cage plenum , and flex each end until the catches are released 2. Remove the plenum Figure 2-48.
  • Page 78 2-54 Compaq ProLiant DL760 Servers Maintenance and Service Guide Removing the 2-Slot Plenum To remove the 2-slot plenum: 1. Locate the 2-slot plenum attached to the side of the fan cage plenum. 2. Remove the fan cage plenum. See “Removing the Fan Cage Plenum” earlier in this chapter.

  • Page 79: Internal Battery

    60°C. Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace only with the Compaq spare designated for this product. CAUTION: Replace the battery within 15 minutes of removal to avoid data loss.

  • Page 80: Hot-Plug Power Supply And Midplane Assembly

    Compaq ProLiant DL760 servers support up to two hot-plug, redundant power supplies. Hot-Plug Power Supply The system power in the Compaq ProLiant DL760 server does not have to be shut off to replace one of the power supplies. WARNING: To reduce the risk of electric shock or damage to the equipment: I Install the power supply before connecting the power cord to the power supply.
  • Page 81 Figure 2-52. IMPORTANT: Use only the power supply part number for the Compaq ProLiant DL760 server. Power supplies from other servers will not fit. NOTE: When you remove the power supply, a spring-loaded trap door closes to block the opening. This door preserves the air path required to cool the internal components of the server.

  • Page 82: System Midplane Assembly

    2-58 Compaq ProLiant DL760 Servers Maintenance and Service Guide System Midplane Assembly The system midplane assembly is the board that the power supply connects to. To remove the system midplane assembly: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter.

  • Page 83: Diagnostic Tools

    Chapter Diagnostic Tools This chapter provides an overview of the software and firmware diagnostic tools available for Compaq ProLiant DL760 servers.

  • Page 84: Diagnostic Tools Utility Overview

    3-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide Diagnostic Tools Utility Overview The following utilities were developed to assist in diagnosing problems, testing the hardware, and monitoring and managing Compaq server hardware. Table 3-1 Diagnostic Tools Tool What it is...
  • Page 85 On an already configured server, I “Virtual Presence” allowing a pressing F9 when prompted after system administrator to use the restarting the server will cause RBSU to Compaq Remote Lights-Out Edition run. to remotely access and configure the system in a totally unattended fashion...

  • Page 86: For More Information

    Integrated Management Log from Software CD for instructions on installing within: the appropriate drivers. Compaq Insight Manager Compaq Survey Utility Operating system-specific IML utilities For More Information For detailed information about each of these diagnostic tools, see the Compaq Servers Troubleshooting Guide.

  • Page 87: Connectors, Switches, And Led Indicators

    Chapter Connectors, Switches, and LED Indicators The graphics and tables in this section show the connector locations on the rear panel, I/O board, and processor board of the Compaq ProLiant DL760 server.

  • Page 88: Connectors

    4-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide Connectors Rear Panel Figure 4-1. Rear panel connectors Table 4-1 Rear Panel Connectors Item Description Parallel port Keyboard connector Serial port B Serial port A Mouse connector Video connector External Ultra2 tape port connector...

  • Page 89: I/O Board

    Connectors, Switches, and LED Indicators 4-3 I/O Board Figure 4-2. I/O board components Table 4-2 I/O Board Components Item Description Item Description Secondary 64-bit PCI/PCI-X Hot Serial port A connector – Plug slots Primary 64-bit PCI Hot Plug slots Serial port B connector –...

  • Page 90: Processor Board

    4-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor Board Figure 4-3. Processor board connectors Table 4-3 Processor Board Connectors Item Connector Processor and Processor Power Module – Processor bus termination power module Memory board Bus 1 Cache Accelerator...

  • Page 91: Switches

    Connectors, Switches, and LED Indicators 4-5 Switches This section contains graphics and tables showing switch locations and settings on the processor board. I/O Board Switches The I/O board configuration switchbank (SW1) is located on the I/O board. Table 4-4 describes the function of each switch. 1 2 3 4 5 6 Figure 4-4.

  • Page 92: Processor Board

    4-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor Board 1 2 3 4 1 2 3 4 Figure 4-5. Processor board switches Table 4-5 Processor Board Switches Item Component SW1 Bus 1 bus/core ratio SW2 Bus 2 bus/core ratio...

  • Page 93: Sw1 - Sw4 Processor Board Bus/Core Frequency Ratio

    NOTE: The Intel Pentium III Xeon 900 MHz processors bus/core frequency ratio comes locked from Intel. These processors automatically run at 900 MHz regardless of the bus/core frequency ratio switch settings. Compaq recommends leaving these settings in the default positions.

  • Page 94: Led Indicators

    4-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide LED Indicators This section contains graphics and tables showing LED locations and functions on the system interconnect status indicators, hot-plug I/O fan, PCI Hot Plug LED Indicators, hot-plug power supply, and hot-plug SCSI hard drive.

  • Page 95: Hot-Plug I/O Fan Led Indicators

    Connectors, Switches, and LED Indicators 4-9 Hot-Plug I/O Fan LED Indicators The ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has LED indicators that indicate the following fan statuses: No light—Power is not applied to the fan.

  • Page 96: Pci Hot Plug Led Indicators

    4-10 Compaq ProLiant DL760 Servers Maintenance and Service Guide PCI Hot Plug LED Indicators The PCI Hot Plug amber LED and green LED indicators (shown in Figure 4-8, for one slot) provide a visual reference of the status of the corresponding slot. The LEDs are viewed from the rear of the server or by opening the top access panel.
  • Page 97 Activating or deactivating a PCI Hot Plug slot can also be accomplished through the operating system PCI Hot Plug software application. For more information, refer to the Compaq ProLiant DL760 Server User Guide, and the “PCI Hot Plug Important Facts” section in the online PCI Hot Plug Administration Guide on the server documentation CD.

  • Page 98: Power Supply Led Indicators

    4-12 Compaq ProLiant DL760 Servers Maintenance and Service Guide Power Supply LED Indicators Figure 4-10 and Table 4-9 show the location of power supply 1 and power supply 2 with a description of both power supply LED indicators. Figure 4-10. Power supply LEDs...

  • Page 99: Hot-Plug Scsi Hard Drive Indicators

    Connectors, Switches, and LED Indicators 4-13 Hot-Plug SCSI Hard Drive Indicators The hot-plug SCSI hard drive LED indicators, located on each physical drive, are visible on the front of the server or external storage unit. They provide: Activity, Power/Online, and Fault status for each corresponding drive when configured as a part of an array and attached to a powered-on controller.

  • Page 100: Physical, Operating, And Performance Specifications

    Chapter Physical, Operating, and Performance Specifications This section provides physical, operating and performance specifications for the following components of the Compaq ProLiant DL760 server: System unit Power supply Dual inline memory module (DIMM) 1.44-MB diskette drive 24X Max (or higher) IDE CD-ROM drive (low profile)

  • Page 101: System Unit

    5-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide System Unit Table 5-1 System Unit Specifications Dimensions Height 30.83 cm (12.14 inches) Width 48.26 cm (19.0 inches) Depth 69.72 cm (27.45 inches) Weight (no drives and two power supplies) 50 kg (110 lb)

  • Page 102: Power Supply

    Physical, Operating, and Performance Specifications 5-3 Power Supply Table 5-2 Power Supply Specifications General specifications Full output rating To 40°C and 1,525 m (to 104°F and 5,000 ft) To 32°C and 3,050 m (to 90°F and 10,000 ft) (derate linearly) Minimum load 1.0 A on + 5V output 1.0 A on + 12V output...

  • Page 103: Dual Inline Memory Module (Dimm)

    5-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Dual Inline Memory Module (DIMM) Table 5-3 DIMM Specifications Size 128MB, 256MB, 512MB, or 1 GB Speed 60 ns or faster Upgrade requirement Bank of two DIMMs; must be same type, size, speed, and...

  • Page 104: 24X Max Ide Cd-Rom Drive

    Physical, Operating, and Performance Specifications 5-5 24X Max IDE CD-ROM Drive Table 5-5 24X Max IDE CD-ROM Drive Specifications Dimensions Height 4.29 cm (1.69 inches) Width 15.0 cm (5.75 inches) Depth 20.8 cm (8.19 inches) Weight 1200 g (2.66 lb) Operating conditions Temperature 5°...

  • Page 105: Hot-Plug Ultra2 Scsi Hard Drives

    5-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 5-5 24X Max IDE CD-ROM Drive Specifications continued Audio output level Line out 0.7 VRMS at 47 Ohms Headphone 0.6 VRMS at 32 Ohms (maximum width) Laser parameters Type Semiconductor laser GaA1As...

  • Page 106: Hot-Plug Ultra3 Scsi Hard Drives

    Physical, Operating, and Performance Specifications 5-7 Hot-Plug Ultra3 SCSI Hard Drives Table 5-7 Hot-Plug Ultra3 SCSI Hard Drives 9.1-GB 18.2-GB 36.4-GB 9.1-GB 18.2-GB Capacity 9100.0 MB 18209.3 MB 36419.3 9100.0 MB 18209.3 MB Height 1.0 inches 1.0 inches 1.0 inches 1.0 inches 1.0 inches Size...

  • Page 107: Compaq Integrated Smart Array Controller

    5-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide Compaq Integrated Smart Array Controller Table 5-8 Compaq Integrated Smart Array Controller Specifications Temperature range Operating 10° to 35°C (50° to 95°F) Shipping -30° to 60°C (-22° to 140°F) Relative humidity range (noncondensing)

  • Page 108: Compaq Nc3134 Fast Ethernet Nic 64 Pci Dual 10/100 Controller

    Physical, Operating, and Performance Specifications 5-9 Compaq NC3134 Fast Ethernet NIC 64 PCI Dual 10/100 Controller Table 5-9 Fast Ethernet Controller Specifications Network interface 10Base-T/100Base-TX Compatibility IEEE 802.3/802.3u compliant Data transfer method 32/64-bit PCI bus master Network transfer rate: 10Base-T (half-duplex), 10Base-2...
  • Page 109 Index 2-slot plenum 2-54 battery part number 1-12 removing/replacing 2-55 warnings 2-55 9-slot hot-plug basket 2-45 bezels, media module 9-slot plenum 2-51 part numbers 1-3, 1-8 removing/replacing 2-13 blanking panels cautions 2-11 access panel hard drives 1-8, 2-16 label and indicators xi boards opening 2-10 Cache Accelerator 1-5...
  • Page 110 2 Compaq ProLiant DL760 Servers Maintenance and Service Guide brackets center support bracket cable management arm 2-40 part numbers 1-6, 1-10 I/O center support 1-6, 1-10, removing/replacing 2-50 2-50 chassis, part number 1-3 bus/core ratio switch settings 4-7 Compaq authorized reseller xiii...
  • Page 111 Index 3 part numbers 1-5 fans removing/replacing 2-28 accessing 2-9 specifications 5-4 LEDs 4-9 diskette drives part numbers 1-10 identified 2-7 removing/replacing 2-47 location 2-11 status 4-9 part numbers 1-11 Fast Ethernet Controller 5-9 specifications 5-4 fault tolerance capability 2-17 display connector 4-2, 4-3 fiber optic fan plenum 1-10 Drive Array Advanced Diagnostics...
  • Page 112 4 Compaq ProLiant DL760 Servers Maintenance and Service Guide power supply 4-12 SCSI hard drive 4-13 I/O components system interconnect status 4-8 board connector locations 4-3 lever PCB, part numbers 1-10 central support bracket 2-50 lift handles 2-8 expansion slots 2-41, 2-42...
  • Page 113 Index 5 power switch assembly with LED 1-8 neoprene bumpers 1-5 Processor and Memory Module Netelligent 3134 NIC, part accessing 2-9 number 1-10 exploded view 1-4 NIC (Network Interface Card), part identified 2-7 number 1-10 part numbers 1-3, 1-5 removing/replacing 2-24 Processor Power Module connectors 4-4 parallel port 4-2...
  • Page 114 6 Compaq ProLiant DL760 Servers Maintenance and Service Guide SCSI devices switches adapter part number 1-12 configuration 2-9 connectors 4-2 I/O 4-5 hot-plug replacement 2-18 processor board 4-6 LEDs 4-13 symbols in text viii SDRAM DIMMs system chassis, exploded view 1-2...
  • Page 115 5-6 battery 2-55 Wide Ultra3 SCSI hard drives electrical safety vii, x, 2-2, part numbers 1-8 2-6, 2-56 specifications 5-7 equipment repair 2-6 wrist strap, using 2-2 level of repair x racks ix, 2-5 weight 2-5 website, Compaq xii...

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