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Compaq PROLIANT DL760 User Manual

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ProLiant DL760 Servers
User Guide
First Edition (March 2001)
Part Number 173774-001
Compaq Computer Corporation

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Summary of Contents for Compaq PROLIANT DL760

  • Page 1 ProLiant DL760 Servers User Guide First Edition (March 2001) Part Number 173774-001 Compaq Computer Corporation...
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Compaq Technical Support ................xv Compaq Website....................xv Compaq Authorized Reseller................xvi Related References ....................xvi Chapter 1 Server Features Compaq ProLiant DL760 Servers................1-1 Server Components....................1-2 New Technology...................... 1-4 PCI-X Support ....................1-4 Compaq ROM-Based Setup Utility Support ............ 1-4 Faster Processor Support .................. 1-4...
  • Page 4 Compaq ProLiant DL760 Servers User Guide Server Features continued Standard Features..................... 1-5 Processor and Redundant Processor Power Modules ........1-5 System Memory....................1-5 Cache Accelerator..................... 1-5 Expansion Slots....................1-6 Network Controller ................... 1-6 PCI Hot Plug..................... 1-7 Disk Controller ....................1-7 Internal Hot-Plug Drive Bays ................
  • Page 5 Contents v Installing the Server in a Rack continued Shipping Box Contents ..................2-11 Removing the Shipping Safeguards............... 2-12 Install any Expansion Boards or Optional Features..........2-14 Rack Warnings and Precautions ................2-15 Server Warnings and Precautions ................2-16 Installing the Server in a Rack ................2-17 Lightening the Chassis..................
  • Page 6 Compaq ProLiant DL760 Servers User Guide Installing Hardware Options - Hot Pluggable continued Installing a Hot-Plug Power Supply............... 5-10 PCI Hot-Plug I/O Expansion Boards ..............5-14 Locating the I/O Expansion Slots ..............5-15 PCI Hot Plug LED Indicators ................. 5-16 PCI Hot Plug Operating System Support............
  • Page 7 System Behavior with Error Events..............9-13 Menu Structure ....................9-13 Compaq Insight Manager..................9-15 Viewing the Event List ................... 9-15 Printing the Event List..................9-16 Compaq Survey Utility ..................9-16 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers .............A-1 Federal Communications Commission Notice ............A-1 Class A Equipment ...................A-2...
  • Page 8 Compaq ProLiant DL760 Servers User Guide Appendix C Server Error Messages POST Error Messages....................C-1 ADU Error Messages ....................C-1 Appendix D LED Indicators and Switches LED Indicators......................D-1 System LED Indicator..................D-2 Auxiliary Power LED Indicator............... D-2 System Interconnect Status LED Indicators ............ D-3 Hot-Plug SCSI Hard Drive LED Indicators.............

  • Page 9: About This Guide

    This guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades for Compaq ProLiant™ DL760 servers. WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment.

  • Page 10: Text Conventions

    Compaq ProLiant DL760 Servers User Guide Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase.

  • Page 11: Symbols In Text

    About This Guide xi Symbols in Text The following symbols are found in the text of this guide to indicate different types of information. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

  • Page 12: Symbols On Equipment

    Compaq ProLiant DL760 Servers User Guide Symbols on Equipment The following symbols are placed on equipment to indicate the presence of potentially hazardous conditions: This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed.

  • Page 13: Rack Stability

    About This Guide xiii This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. Weight in kg WARNING: To reduce the risk of personal injury or damage to the Weight in lb equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

  • Page 14: Access Panel Label And Indicators

    Compaq ProLiant DL760 Servers User Guide Access Panel Label and Indicators A significant amount of server configuration and options installation information is provided on the panel labels. As shown in Figure 1, these labels are located on the top of the unit and on the sides of the Processor and Memory Module.

  • Page 15: Getting Help

    Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center.

  • Page 16: Compaq Authorized Reseller

    9000 Rack Series Products Audio-Visual (AV) CD Kit (shipped with Compaq racks) NOTE: The Rack 7000/4000 Series Rack Resource CD Kit ships with all Compaq 7000 and 4000 Series Racks. Rack Builder Pro Configuration Tool CD (available on the Compaq...

  • Page 17: Server Features

    The Compaq ProLiant™ DL760 server, the ultimate high-density data center server, delivers breakthrough 8-Way scalable performance for 24x7 multiserver rack environments. The ProLiant DL760 server, which is based on the ProFusion 8-Way architecture, delivers this performance through state-of- the-art Intel Pentium III Xeon processor technology, breakthrough scalable performance of I/O and memory, and the highest levels of fault tolerance and manageability for the data center.

  • Page 18: Server Components

    1-2 Compaq ProLiant DL760 Servers User Guide Server Components In Compaq ProLiant DL760 servers, you can access options and accessories easily through a sliding top access panel and three removable modules–the Processor and Memory Module, the media module, and the I/O module. See Figure 1-1 and Figure 1-2 for identification of these modules and other components.
  • Page 19 Server Features 1-3 Figure 1-2. Compaq ProLiant DL760 server - rear view Table 1-2 Compaq ProLiant DL760 Server - Rear View Item Component I/O module with system fans Integrated server lift handles Hot-plug power supplies...

  • Page 20: New Technology

    RBSU replaces the System Configuration Utility feature. Faster Processor Support The ProLiant DL760 server offers support for faster Intel Pentium III Xeon processors. The server is capable of supporting up to eight processors and eight Processor Power Modules. Each processor requires an associated Processor Power Module.

  • Page 21: Server Features

    Server Features 1-5 Standard Features The following features are available on Compaq ProLiant DL760 server models. Processor and Redundant Processor Power Modules Supports up to eight Intel Pentium III Xeon processors Optimal thermal dissipation Evaporator plate and water-cooled heat pipes are attached to each...

  • Page 22: Expansion Slots

    NOTE: Most expansion boards will work in any slot selected, but optimum performance is obtained when expansion boards are grouped by capability and placed in buses together. NOTE: Compaq recommends installing 100-MHz PCI-X expansion boards in the Tertiary Bus, and 66-MHz PCI-X expansion boards in the Secondary Bus.

  • Page 23: Pci Hot Plug

    Internal Hot-Plug Drive Bays The internal hot-plug drive bays support four 1-inch, Ultra3 hard drives. Drives may be of any storage capacity, but must be mounted on Compaq universal drive carriers (hot-plug drive trays). Internal drives are controlled by a Dual Channel Integrated Smart Array Controller.

  • Page 24: Video

    Redundant Hot-Plug Fan ProLiant DL760 servers include a 1+1 redundant hot-plug fan. If the primary fan fails, the server generates a system alert and triggers the secondary fan to take over automatically. This redundant hot-plug system fan protects the...

  • Page 25: Supported Interfaces

    Keyboard connector Mouse connector Optional Features The ProLiant DL760 server supports a wide range of server hardware options. Compaq server options are available from a Compaq authorized reseller or Compaq authorized service provider. Additional information on Compaq servers and options can be found at the Compaq website.

  • Page 26: Server Configuration And Management Features

    1-10 Compaq ProLiant DL760 Servers User Guide Server Configuration and Management Features Compaq offers an extensive set of features and tools to support effective server configuration and management. Some features are listed below: Compaq SmartStart Compaq ROM-Based Setup Utility Compaq Remote-Flash Redundant ROM...

  • Page 27: Compaq Rom-Based Setup Utility

    RBSU has embedded support for English, French, German, Italian, Spanish, and Japanese languages. NOTE: Systems that use RBSU do not support the System Configuration Utility. For additional information on using ROM-Based Setup Utility, refer to the Compaq ROM-Based Setup Utility User Guide located on the Documentation CD.

  • Page 28: Compaq Remote-Flash Redundant Rom

    ROM has been corrupted. When the server leaves the factory, both system ROMs contain the same image. Microsoft Windows 2000 Utilities Compaq servers running Windows 2000 take advantage of several utilities that provide detailed system information and offer the following special capabilities:...

  • Page 29: Microsoft Windows Nt Utilities

    Compaq Power Supply Viewer Compaq Integrated Management Log Viewer Compaq Integrated Management Display Utility These utilities are provided as a part of the Compaq Support Paq (CSP) for Microsoft Windows NT 4.0. For information, refer to the NTREADME.HLP file included in the CSP.

  • Page 30: Sco Unixware Utilities

    SCO UnixWare Utilities Compaq servers running SCO UnixWare take advantage of the C22SSD Utility. This utility is provided as part of the Compaq Extended Feature Supplement (EFS) for SCO UnixWare. The EFS is available on the SmartStart and Support Software CD.

  • Page 31: Compaq Web-Enabled Server Management

    Management Compaq Web-Enabled Server Management allows you to access your managed Device List and the Compaq Insight Manager Alarm Log with a Web browser, either locally at the management console or from another machine. If you have devices that are running Compaq Insight Management Agents v5.x, you can also view the device data using a Web browser.

  • Page 32: Diagnostic Tools

    ROMPaq™ utilities to upgrade flash ROMs Array Configuration Utility (ACU) Integrated Management Display (IMD) Integrated Management Log (IML) For information about Compaq diagnostic tools, refer to either the Compaq Servers Troubleshooting Guide on the Server Documentation CD or Appendix E, “Troubleshooting Information.”...

  • Page 33: Security Features

    When disabled, will not write, but boot and read functions are still available. Power-on password—locks out the keyboard preventing unauthorized access to Compaq servers. The keyboard lock out prevents logins or commands until the proper password is entered. Network server mode—permits system startups from a hard disk or network server while the keyboard and mouse are disabled.

  • Page 34: Routine Maintenance

    Warranty Three-Year Parts, Labor, and On-Site Limited Warranty with next business day response Pre-Failure Warranty on processors, memory, and hard drives (requires installation of Compaq Insight Manager For additional service and support offerings, visit the Compaq website at http://www.compaq.com...

  • Page 35: Installing The Server In A Rack

    Chapter Installing the Server in a Rack This chapter specifies the procedures required to install a ProLiant DL760 server in a Compaq or industry-standard 19-inch rack. Figure 2-1. Compaq ProLiant DL760 Server...

  • Page 36: Rack Installation Overview

    Off,” and Chapter 5, “Installing Hardware Options–Hot Pluggable,” to install many of the major options. NOTE: If the operating system is pre-installed on the server, refer to the Compaq Factory Installed Operating System Software User Guide that is included with the server.

  • Page 37: Selecting A Site

    Installing the Server in a Rack 2-3 Selecting a Site When installing your ProLiant DL760 server in a rack, the following standards must be met: Space requirements Power requirements Grounding requirements Temperature requirements Airflow requirements Space Requirements Consider the following items when deciding where to install your Compaq...

  • Page 38: Power Requirements

    For electrical power ratings on options, refer to the product’s rating label or user documentation supplied with that option. IMPORTANT: There is a limited maximum configuration if using 110V input line voltage on the ProLiant DL760 server. See Table 2-1 for more information on power supply parameters.
  • Page 39 Installing the Server in a Rack 2-5 Power Supplies The ProLiant DL760 server has two hot-plug, redundant power supplies. Depending upon the system load configuration, more than one power supply may be required to power the system. See Table 2-1 to determine power supply requirements.
  • Page 40 Windows 2000 Power Supply Utility under NetWare The utilities developed for Windows NT are provided as part of the Compaq Support Paq (CSP) for Microsoft Windows NT 4.0. For more information, refer to the NTREADME.HLP file included in the CSP. The utility developed for NetWare is provided as part of the Compaq Support Paq for Novell NetWare.
  • Page 41 System Power Management Guidelines The following guidelines are provided to assist you in calculating power usage. NOTE: The following guidelines are general. Use the Compaq Power Subsystem Utility and option documentation to obtain the most accurate power capacity and of power margin assessment.

  • Page 42: Grounding Methods

    Certified ground-type devices. Due to the higher ground leakage currents associated with the equipment, Compaq recommends the use of a Power Distribution Unit (PDU) that provides a supplementary ground conductor. This supplementary ground conductor should be permanently connected to a suitable building ground terminal.

  • Page 43: Temperature Requirements

    CAUTION: To reduce the risk of damage to the equipment when installing third- party options: Ensure that the optional equipment does not impede airflow to the Rack- Mountable ProLiant DL760 servers or increase the internal rack temperature beyond the Compaq specified maximum rating. Ensure that the Manufacturer’s Maximum Recommended Ambient Operating Temperature of the optional equipment is not exceeded when installed in the rack.

  • Page 44: Airflow Requirements

    2-10 Compaq ProLiant DL760 Servers User Guide Airflow Requirements The Compaq ProLiant DL760 server draws cool air in through the front door and exhausts warm air out through the rear door. Therefore, the front door of the rack must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be ventilated adequately to allow the warm air to escape from the cabinet.

  • Page 45: Installing The Server In A Rack

    Unpack the shipping boxes by following the instructions and illustrations printed on the outside of the boxes. Locate the following materials: ProLiant DL760 server Power cords (located inside country kit box with documentation pack) Documentation inside the server (Most of the option installation and setup instructions are located on hood labels on top of the unit and on the sides of the Processor and Memory module.)

  • Page 46: Removing The Shipping Safeguards

    2-12 Compaq ProLiant DL760 Servers User Guide Removing the Shipping Safeguards To protect the power supply, Processor and Memory Module, and I/O module from any damage during shipment, each is installed with a protective covering bracket. 1. Loosen the screws and remove the power supply bracket as shown in Figure 2-2 and Figure 2-3.
  • Page 47 Figure 2-3. Removing the I/O shipping bracket The ProLiant DL760 server has a top latch security screw, as shown in Figure 2-4. The screw prevents access to the Processor and Memory Module and the I/O module.

  • Page 48: Install Any Expansion Boards Or Optional Features

    Off,” and Chapter 5, “Installing Hardware Options–Hot Pluggable,” to install many of the major options. NOTE: If the operating system is pre-installed on the server, refer to the Compaq Factory Installed Operating System Software User Guide that is included with the server.

  • Page 49: Rack Warnings And Precautions

    Rack Resource CD Kit) Rack Products Documentation CD (available on the Compaq website or can be ordered with the Rack Resource CD Kit) * The Rack 7000/4000 Series Rack Resource CD Kit ships with all Compaq 7000 and 4000 Series Racks.

  • Page 50: Server Warnings And Precautions

    If the system has multiple power supplies, disconnect power from the system by unplugging all power cords from the power supplies. CAUTION: Because the ProLiant DL760 server does not have safety interlocks, it is possible for a unit to be operated without the cover and air baffles properly installed.

  • Page 51: Installing The Server In A Rack

    Installing the Server in a Rack 2-17 Installing the Server in a Rack Lightening the Chassis Using the following steps, remove the modules from the chassis to lighten the server: 1. Remove the Processor and Memory Module and Media module from the server.

  • Page 52: Attaching The Inner Slide Rails To The Server

    2-18 Compaq ProLiant DL760 Servers User Guide Attaching the Inner Slide Rails to the Server Carefully align the three screw holes on each side of the server and the slide rail assembly. Attach the server to the inner slide with six 8-32 x 1/4-inch slotted head screws.

  • Page 53: Attaching The Outer Slide Rail Assembly To The Rack

    Installing the Server in a Rack 2-19 Attaching the Outer Slide Rail Assembly to the Rack Attaching the slide rail assembly to the rack consists of the following steps: Marking the server’s rack position with the template Inserting the cage nuts into the rack frame Installing the outer slide rail assembly into the rack Marking the Rack with the Template Use the template provided with the kit to mark the rack for cage nut and...
  • Page 54 2-20 Compaq ProLiant DL760 Servers User Guide 2. Use a pencil to mark the top two locations indicated on the template for the cage nuts that will hold the captive thumbscrews on the rack mount front panel. 3. Remove the template from the rack by grasping the middle of the top and bottom edges and gently pulling the template as shown in Figure 2-10.
  • Page 55 Installing the Server in a Rack 2-21 Inserting Cage Nuts into the Rack Frame The cage nuts fit inside the rails at the marked locations. 1. Use the cage nut fitting tool to insert a cage nut into the rails. Squeeze the prongs together and insert the cage nut into the appropriate hole in the rack...
  • Page 56 2-22 Compaq ProLiant DL760 Servers User Guide Installing the Outer Slide Rail Assembly into the Rack To install the outer slide rail assembly: 1. Place a mounting bracket in position according to the pencil marks made earlier. 2. Attach the front of the bracket on the inside of the front of the rack with one M6 x 1.0-12L Phillips screw in the bottom hole as shown...
  • Page 57 Installing the Server in a Rack 2-23 3. Secure the back of each mounting bracket on the outside of the back of the rack with one cage nut and one M6 x 1.0-12L Phillips screw in the bottom hole of the bracket as shown in Figure 2-13. IMPORTANT: Make sure that the mounting bracket is level from front to back.

  • Page 58: Sliding The Server Into The Rack

    Use caution—the unit will be unstable when not mated with the rails. IMPORTANT: To reduce the weight of the system, Compaq recommends that all power supplies, the Processor and Memory Module, and the Media module be removed from the system before loading it onto the rails.
  • Page 59 Installing the Server in a Rack 2-25 4. Depress the slide safety tabs to push the server into the rack 5. Slide the server between the extended slides into the rack as far as the server will go Figure 2-15. Setting the server on the slide rails WARNING: To reduce the risk of personal injury, be careful when pressing the component rail release latches and sliding the component into the rack.
  • Page 60 2-26 Compaq ProLiant DL760 Servers User Guide 6. Replace any hardware that was removed for installation (power supplies, Processor and Memory Module, and Media module). 7. Secure the server to the rack with thumbscrews. Figure 2-16. Securing the server in the rack with thumbscrews...

  • Page 61: Attaching The Cable Management Assembly

    Installing the Server in a Rack 2-27 Attaching the Cable Management Assembly The cable management bracket and arm assembly organizes and secures the cables in the back of the server. The cable management arm attaches to the cable management arm bracket on the server and to the rack. All cables to and from the server are tied to this arm and swing out of the way when you access the server.
  • Page 62 NOTE: The following procedure describes installing the cable management arm supplied with the ProLiant DL760 server. For complex rack installations including a large number of cables, you can obtain a high capacity cable management arm as an option kit, part number 124711-B21.
  • Page 63 Installing the Server in a Rack 2-29 3. Align the other end of the cable management arm on the outside of the rear rack frame. Attach the end with the M6 x 1.0-12L washer face Phillips-head screws. Figure 2-19. Attaching the cable management arm to the rack...

  • Page 64: Server Access

    Chapter Server Access The ProLiant DL760 server provides easy access to all internal components for installation and maintenance. The information in this chapter provides details concerning system power and power supply indicators and removal of the server modules.

  • Page 65: Server Access Panel And Modules

    3-2 Compaq ProLiant DL760 Servers User Guide Server Access Panel and Modules The Compaq ProLiant DL760 server chassis facilitates the installation of hardware upgrades through the use of three removable modules and a sliding top access panel. Table 3-1 describes the contents of the modules and how to access the components.

  • Page 66: Accessing The I/O Module

    Server Access 3-3 The following sections provide instructions for removing the I/O module, Processor and Memory Module, and Media module. For information pertaining to PCI Hot Plug and hot-plug fan access, see Chapter 5, “Installing Hardware Options - Hot Pluggable.” CAUTION: Do not attempt to open any of the three modules while power is applied to the system.

  • Page 67: Removing The I/O Module

    3-4 Compaq ProLiant DL760 Servers User Guide Removing the I/O Module CAUTION: Do not attempt to open any of the three modules while power is applied to the system. They are not hot-pluggable. Immediate system shutdown and loss of data will occur.
  • Page 68 Server Access 3-5 Figure 3-4. Releasing the I/O module 6. Press in the module stop latches and pull the module out of the chassis , as shown in Figure 3-5. Figure 3-5. Removing the I/O module from the chassis 7. Set the module aside for servicing non-hot-plug components. WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.
  • Page 69 3-6 Compaq ProLiant DL760 Servers User Guide NOTE: These top panel labels provide instructions on installing expansion boards, setting switches, and installing hot-plug fans, as well as information on PCI Hot Plug. See Chapter 5, “Installing Hardware Options - Hot Pluggable,” for hot-plug procedures.

  • Page 70: Removing The Processor And Memory Module

    Server Access 3-7 Removing the Processor and Memory Module WARNING: To reduce the risk of personal injury or damage to the equipment: Observe local occupational health and safety requirements and 42 - 62 kg guidelines for manual material handling. 93 - 137 lb Obtain adequate assistance to lift and stabilize the chassis during installation or removal.

  • Page 71: Processor Serial Number

    The Processor Serial Number feature is a Pentium III Xeon processor manageability feature. It can be used for network inventory and tracking purposes. Compaq ProLiant DL760 servers are shipped with this feature disabled. You can enable the feature using the ROM-Based Setup Utility.

  • Page 72: Removing The Media Module

    Server Access 3-9 Removing the Media Module CAUTION: Do not attempt to open any of the three modules while power is applied to the system. They are not hot-pluggable. Immediate system shutdown and data loss will occur. To remove the media module: 1.
  • Page 73 3-10 Compaq ProLiant DL760 Servers User Guide 4. Press the module stop latches in and pull the module out of the chassis Figure 3-9. Removing the media module WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

  • Page 74: Media Module Components

    Server Access 3-11 Media Module Components Refer to Figure 3-11 to identify components in the media module. Figure 3-11. Media module components Table 3-2 Media Module Components Item Component Item Component CD-ROM drive signal/power Power switch/LED and cable thermistor cable Diskette drive signal cable Media backplane assembly Diskette drive power cable...

  • Page 75: Installing Hardware Options - Server Power Off

    Compaq recommends that you use the documentation provided with the hardware option for complete installation instructions. You can also refer to the Compaq ProLiant DL760 Quick Installation and Hardware Configuration poster included in the shipping box or the labels attached to the top panel of the server.

  • Page 76: Installing A Pentium Iii Xeon Processor And Processor Power Module

    Installing a Pentium III Xeon Processor and Processor Power Module The ProLiant DL760 server ships with one to eight Pentium III Xeon processors installed, and it is capable of supporting up to eight processors and eight Processor Power Modules. Each processor requires an associated Processor Power Module.
  • Page 77 Installing Hardware Options - Server Power Off 4-3 Figure 4-2. Processor board layout Table 4-1 Processor/Processor Power Module Socket and Associated Bus/Core Ratio Switch Locations Item Component Item Component Processor Socket 1 and associated Processor Socket 8 and associated Power Module Socket Power Module Socket Processor Socket 2 and associated Processor Bus Termination Power...
  • Page 78 4-4 Compaq ProLiant DL760 Servers User Guide When adding processors of these speeds, be aware of the following guidelines: CAUTION: The server will NOT boot if the Intel Pentium III Xeon processors are NOT the same speed. You must install the processors starting from slot 1.
  • Page 79 Installing Hardware Options - Server Power Off 4-5 To install a Processor Power Module and a Pentium III Xeon processor in the Processor and Memory Module, refer to one of the following installation sources: For a text and illustrated procedure, refer to the documentation provided with the option kit.
  • Page 80 Failure to properly set the bus/core ratio switches could cause damage to the server and could void your warranty. Compaq recommends that the bus/core ratio switches remain in the default position (all switches OFF).
  • Page 81 Installing Hardware Options - Server Power Off 4-7 8. Align the new Processor Power Module with the Processor Power Module socket. Install and secure the Processor Power Module by rotating the ejector levers inward . You should hear the ejectors click into a locked position.
  • Page 82 4-8 Compaq ProLiant DL760 Servers User Guide 9. Align the new Pentium III Xeon processor with the processor socket. Install the processor , and rotate the ejector levers inward to fully seat and lock the processor. NOTE: Place thumbs on either side of the heat pipe to prevent touching it.

  • Page 83: Installing The Cache Accelerator

    Do not use the Cache Accelerator option for less than five processors. The following paragraphs provide guidelines on determining which configuration is best for your system. ProLiant DL760 servers have two processor buses. Figure 4-7. Processor board layout Table 4-2...
  • Page 84 4-10 Compaq ProLiant DL760 Servers User Guide To install the Cache Accelerator in the Processor and Memory Module, refer to one of the following installation sources: For a text and illustrated procedure, refer to the documentation provided with the option kit.
  • Page 85 Installing Hardware Options - Server Power Off 4-11 5. Align the Cache Accelerator module with the socket closest to installed processors. Install the Cache Accelerator by pushing it into the socket and secure it with the lever Figure 4-9. Installing the Cache Accelerator 6.

  • Page 86: Dual Inline Memory Modules (Dimms)

    (the eight groups on the memory board are referred to as banks 1 through 8). CAUTION: Use only Compaq DIMMs. DIMMs from other sources may adversely affect data integrity adversely. IMPORTANT: In systems that require more than one DIMM in a bank, ensure that all the DIMMs in the bank have the same Compaq part number.
  • Page 87 Installing Hardware Options - Server Power Off 4-13 3. Remove the memory board by rotating the ejectors outward pulling the board out 4. Place the memory expansion board, components facing up, on a flat surface. Figure 4-10. Removing the memory board NOTE: The memory board is part of the system interconnect scheme and must be seated properly for server startup.
  • Page 88 4-14 Compaq ProLiant DL760 Servers User Guide 5. Open the DIMM socket latches , as shown in Figure 4-11. 6. Align the key slot on the bottom edge of each DIMM with the tab in the DIMM socket. 7. Insert each DIMM directly into the socket until the module is properly seated 8.

  • Page 89: External Storage Devices

    Management Log” for more information. External Storage Devices Optional mass storage devices can be connected to the ProLiant DL760 server by installing a PCI expansion board with an external connector. For information on attaching to PCI/PCI-X expansion boards, refer to the ProLiant 8500 Cable Guide located on the following Compaq website: www.compaq.com/products/servers/ProLiant8500/cableguide.html...
  • Page 90 Refer to the Server Setup and Management pack shipped with your server to run the RBSU. NOTE: Systems that use RBSU do not support the System Configuration Utility. For additional information on using ROM-Based Setup Utility, refer to the Compaq ROM-Based Setup Utility User Guide located on the Documentation CD.

  • Page 91: Non-Hot-Plug I/O Expansion Boards

    Installing Hardware Options - Server Power Off 4-17 Non-Hot-Plug I/O Expansion Boards The PCI/PCI-X slots of the ProLiant I/O board support a variety of industry-standard expansion boards. WARNING: To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers: Remove all watches, rings, and any other loose fitting jewelry.

  • Page 92: Locating The I/O Expansion Slots

    4-18 Compaq ProLiant DL760 Servers User Guide Locating the I/O Expansion Slots The I/O expansion slots are located in the I/O module, and are accessed by sliding the server out of the rack and opening the top access panel as described in Chapter 3, “Server Access.”...

  • Page 93: Pci-X And Pci Bus Distribution Guidelines

    Installing Hardware Options - Server Power Off 4-19 PCI-X and PCI Bus Distribution Guidelines The I/O board in the ProLiant DL760 server has 11 PCI Hot Plug I/O expansion slots. The ProLiant DL760 server is shipped with a Network Interface Card (NIC) in a slot on Bus 1.

  • Page 94: Adding Non-Hot Plug Expansion Boards

    4-20 Compaq ProLiant DL760 Servers User Guide Adding Non-Hot-Plug Expansion Boards You can use non-hot-plug expansion boards in the ProLiant DL760 server, but you must install them according to the following procedure. Prepare the server by performing the following: 1. Back up your server data.
  • Page 95 11. Power up the server. 12. Run the ROM-Based Setup Utility, as described in Chapter 8, “Configuring the Server.” NOTE: See the Compaq QuickSpecs for the Compaq ProLiant DL760 servers at www.compaq.com for a list of supported I/O expansion boards.

  • Page 96: Installing The Remote Insight Lights-Out Edition

    4-22 Compaq ProLiant DL760 Servers User Guide Installing the Remote Insight Lights-Out Edition The Remote Insight Lights-Out Edition should be installed into slot 9 of the server with the adapter cable connected to it. 1. If you have not powered up the server for the first time, skip to step 4. If you have powered up the server, back up your server data.
  • Page 97 8. Locate the ProLiant DL760 server Remote Insight Lights-Out Edition adapter cable next to slot 9. Figure 4-19. Location of the ProLiant DL760 server Remote Insight Lights-Out Edition adapter cable 9. Insert the Remote Insight Lights-Out Edition into slot 9 , pushing firmly until the board is securely seated.
  • Page 98 11. Connect the adapter cable to the cable connector on the Remote Insight Lights-Out Edition 12. Close the air baffle Figure 4-21. Connecting the ProLiant DL760 server Remote-Insight Lights- Out Edition adapter cable to the board 13. Slide the I/O module into the server until the cam levers engage with the server chassis.
  • Page 99 Installing Hardware Options - Server Power Off 4-25 15. Connect the auxiliary power cable as shown in the in Figure 4-22 to provide a redundant power supply to the board. Figure 4-22. Connecting the auxiliary power cable IMPORTANT: If a Remote Insight Lights-Out Edition is installed, do not connect the mouse and keyboard cables to the board.

  • Page 100: Installing The Integrated Array Bypass

    4-26 Compaq ProLiant DL760 Servers User Guide Installing the Integrated Array Bypass Use the Compaq ProLiant DL760 server Integrated Array Bypass kit to bypass the Integrated Smart Array Controller (Ultra2 support) and use an optional controller such as the Compaq 4200 Array Controller.
  • Page 101 Installing Hardware Options - Server Power Off 4-27 4. Lift the locking lever to release the Array Enabler Board . Remove the Array Enabler Board , as shown in Figure 4-23. Figure 4-23. Removing the Array Enabler Board NOTE: Retain the Array Enabler board for future use. 5.
  • Page 102 4-28 Compaq ProLiant DL760 Servers User Guide 6. Install the optional SCSI controller board , as shown in Figure 4-25. 7. Close the air baffle 8. Close the expansion slot release lever from the rear of the unit to secure the board .
  • Page 103 Installing Hardware Options - Server Power Off 4-29 9. Connect the Integrated Array Bypass assembly cable to the optional array controller board, as shown in Figure 4-26. Figure 4-26. Connecting the Integrated Array Bypass assembly cable NOTE: The actual appearance and routing of the cable in Figure 4-26 depends on which slot the optional array controller board occupies.

  • Page 104: Installing Hardware Options - Hot Pluggable

    Compaq recommends that you use the documentation provided with the hardware option for complete installation instructions. You can also refer to the Compaq ProLiant DL760 Quick Installation poster included in the shipping box or the labels attached to the top panel of the server.

  • Page 105: Mass Storage

    Mass Storage The following sections provide overviews for installing hard disk drives. The ProLiant DL760 server supports up to four 1-inch, Ultra2 or Ultra3, Single Connector Assembly (SCA), hot-plug hard drives. NOTE: When combining Ultra2 and Ultra3 hard drives, all of the drives will run at the slower speed.

  • Page 106: Scsi Hard Drive Installation Guidelines

    Installing Hardware Options - Hot Pluggable 5-3 SCSI Hard Drive Installation Guidelines The following guidelines should be noted when adding SCSI hard drives: A maximum of four 1-inch, Ultra2 or Ultra3 SCSI drives may be added in the Media module. If only one SCSI hard drive is used, it should be installed in the lowest numbered bay.

  • Page 107: Installing A Hot-Plug Scsi Hard Disk Drive

    5-4 Compaq ProLiant DL760 Servers User Guide Installing a Hot-Plug SCSI Hard Disk Drive CAUTION: Before adding or removing any hot-plug SCSI drives, consult your operating system instructions. Failure to do so could result in loss of data or damage to equipment.

  • Page 108: Removing A Hot Plug Scsi Hard Disk Drive

    Installing Hardware Options - Hot Pluggable 5-5 3. Insert the new hot-plug drive into the empty drive bay, pushing until the unit is securely seated 4. Secure the hot-plug drive in the drive cage by swinging the ejector lever inward , as shown in Figure 5-3.
  • Page 109 5-6 Compaq ProLiant DL760 Servers User Guide Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LED indicators, located on each physical drive, are visible on the front of the server or external storage unit. They provide: Activity,...

  • Page 110: Installing Hardware Options - Hot Pluggable

    Installing Hardware Options - Hot Pluggable 5-7 Drive Indicators OK to remove drive if not part of fault-tolerant configuration OK to remove failed drive DO NOT remove drive DO NOT remove drive DO NOT remove drive DO NOT remove drive Online Drive Access Drive Failure...
  • Page 111 5-8 Compaq ProLiant DL760 Servers User Guide Important Guidelines About Replacing Hot-Plug SCSI Hard Drives You should be able to hot-plug a drive during normal activity. Be aware, however, that hot-plugging a disk drive will affect system performance and fault tolerance.
  • Page 112 Installing Hardware Options - Hot Pluggable 5-9 Never remove a working drive when another drive has failed. Drives that have been failed by the controller are indicated by the amber Drive Failure LED on the drive tray. Permanent data loss will occur if a working drive is removed when replacing a failed drive.

  • Page 113: Installing A Hot-Plug Power Supply

    5-10 Compaq ProLiant DL760 Servers User Guide Installing a Hot-Plug Power Supply The ProLiant DL760 server ships with either one or two hot-plug power supplies depending on the model. The system power in the ProLiant DL760 server does not have to be shut off to replace one of the power supplies.
  • Page 114 Installing Hardware Options - Hot Pluggable 5-11 2. Squeeze upward on the release in the middle of the power supply handle 3. Rotate the power supply handle down and slide the supply out of the chassis , as shown in Figure 5-7. NOTE: When you remove the power supply, a spring-loaded trap door will close to block the opening.
  • Page 115 5-12 Compaq ProLiant DL760 Servers User Guide 6. Slide the hot-plug power supply into the power supply cage until the supply is seated securely . This will automatically push the spring- loaded trap door open. 7. Raise the handle to lock the power supply into place .
  • Page 116 Installing Hardware Options - Hot Pluggable 5-13 8. Plug in the power cord. If desired, use the plastic clip to secure the AC cord to the power supply. This will prevent the plug from becoming disengaged accidentally. Figure 5-9. Securing the AC cord to the power supply 9.

  • Page 117: Pci Hot-Plug I/O Expansion Boards

    5-14 Compaq ProLiant DL760 Servers User Guide PCI Hot-Plug I/O Expansion Boards The ProLiant DL760 server supports PCI Hot Plug. PCI Hot Plug and the server’s operating system work together to allow the following hot-plug actions: Hot replacement of expansion boards–This feature allows you to replace a failed expansion board with an identical expansion board without powering down the server.

  • Page 118: Locating The I/O Expansion Slots

    Installing Hardware Options - Hot Pluggable 5-15 Locating the I/O Expansion Slots The I/O expansion slots are located in the I/O module, and are accessed by sliding the server out of the rack and opening the top access panel as described in Chapter 3, “Server Access.”...

  • Page 119: Pci Hot Plug Led Indicators

    5-16 Compaq ProLiant DL760 Servers User Guide PCI Hot Plug LED Indicators The PCI Hot Plug amber and green LED indicators (as shown in Figure 5-11 for one slot) provide a visual reference of the status of each slot. The LEDs are viewed from the rear of the server or by opening the top access panel.
  • Page 120 Installing Hardware Options - Hot Pluggable 5-17 Figure 5-12. PCI Hot Plug LED indicators in the I/O module Table 5-3 PCI Hot Plug LED Indicators and Button OK to Open Slot Condition and Status Amber LED Indicator Slot does not require attention. Slot requires attention.

  • Page 121: Pci Hot Plug Operating System Support

    5-18 Compaq ProLiant DL760 Servers User Guide PCI Hot Plug Operating System Support Software support is an integral part of PCI Hot Plug. Compaq, in partnership with Microsoft, Novell, and SCO, has developed PCI Hot Plug software support for each operating system.
  • Page 122 PCI Hot Plug support for Windows 2000 is provided through the PCI Hot Plug Filter driver, the Compaq Systems Management driver, and hot-plug-aware drivers. All of these components are included in the Compaq Support Paq for Windows 2000. Installing PCI Support Compaq Support Paq for Microsoft Windows 2000, version 5.00A or later,...
  • Page 123 Compaq Remote Monitor service (CPQRCMC), the Compaq Systems Management driver (SYSMGMT.SYS), and hot-plug-aware drivers. The Compaq PCI Hot Plug Utility allows you to monitor and control PCI Hot Plug slots. You can accomplish the following tasks: View the current power and fault status of all PCI Hot Plug slots in the system.
  • Page 124 Installing Hardware Options - Hot Pluggable 5-21 Installing PCI Support Compaq Support Paqs for Microsoft Windows NT 4.0 (CSPs), contains all of the software components required to support Compaq PCI Hot Plug. Included in the Compaq Support Paq for Windows NT are hot-plug-aware device drivers, such as Compaq NC 3131 Controllers and the Smart Array 3200 Controller.
  • Page 125 5-22 Compaq ProLiant DL760 Servers User Guide Novell NetWare Supported PCI Functionality Compaq PCI Hot Plug support under Novell NetWare provides full PCI Hot Plug capability for most PCI expansion boards including: Hot Replacement Hot Upgrade Hot Addition Hot Removal...
  • Page 126 Installing Hardware Options - Hot Pluggable 5-23 Installing PCI Support Compaq provides PCI Hot Plug support for NetWare via Compaq Support Paq for Novell NetWare. For more information, refer to the PCI Hot Plug Administration Guide on the Documentation CD, the NetWare online documentation, or the Compaq white...
  • Page 127 Installing PCI Support Compaq Enhanced Functionality Support (EFS) diskettes for Unix contain all the software components to support Compaq PCI Hot Plug. For more information, refer to the PCI Hot Plug Administration Guide on the...

  • Page 128: Pci-X And Pci Bus Distribution Guidelines

    Installing Hardware Options - Hot Pluggable 5-25 PCI-X and PCI Bus Distribution Guidelines The I/O board in the ProLiant DL760 server has 11 PCI Hot Plug I/O expansion slots. The ProLiant DL760 server is shipped with a Network Interface Card (NIC) in a slot on Bus 1.

  • Page 129: Adding Pci Hot Plug Expansion Boards

    5-26 Compaq ProLiant DL760 Servers User Guide Adding PCI Hot Plug Expansion Boards The PCI/PCI-X slots of the ProLiant DL760 server I/O board are hot-plug- capable and support a variety of industry-standard expansion boards. IMPORTANT: Hot addition is not supported under Windows NT 4.0. Empty slots are powered up at boot and opening the slot release lever will cause the slot to be powered off.
  • Page 130 Installing Hardware Options - Hot Pluggable 5-27 3. Press on the top of the appropriate expansion slot release lever open the lever toward the rear of the expansion slot 4. Remove the expansion slot cover 5. Open the air baffle Figure 5-14.
  • Page 131 5-28 Compaq ProLiant DL760 Servers User Guide 6. Insert the PCI/PCI-X expansion board into the appropriate expansion slot , pushing firmly until the board is securely seated. 7. Close the air baffle 8. Close the expansion slot release lever from the rear of the unit to secure the board.
  • Page 132 Installing Hardware Options - Hot Pluggable 5-29 11. Activate power to the slot through the PCI Hot Plug software application or by pressing the PCI Hot Plug Button above the corresponding I/O expansion slot 12. Check the amber and green LED indicators for slot status.

  • Page 133: Removing Or Replacing A Pci Hot Plug Expansion Board

    5-30 Compaq ProLiant DL760 Servers User Guide Removing or Replacing a PCI Hot Plug Expansion Board To remove or replace a PCI Hot Plug expansion board: 1. Open the top access panel of the server. 2. Use the PCI Hot Plug button or software application to turn off power to the slot.

  • Page 134: Replacing Hot-Plug Fans

    Installing Hardware Options - Hot Pluggable 5-31 Replacing Hot-Plug Fans The ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has LED indicators that indicate the status of the fan as follows: No light—power is not applied to the fan...
  • Page 135 5-32 Compaq ProLiant DL760 Servers User Guide To replace the hot-plug fan: 1. Open the top access panel. 2. Press the locking latch in and lift the failed hot-plug fan (either 1 or 2) out of the I/O module Figure 5-18. Removing hot-plug I/O Fan 2 3.

  • Page 136: Cabling The Server

    Chapter Cabling the Server This chapter provides you with the information on how to cable a ProLiant DL760 server.
  • Page 137 6-2 Compaq ProLiant DL760 Servers User Guide Cabling the Server The Figure 6-1 and Table 6-1 identify the peripheral connectors on the back of the server. 1. Connect the power cords and peripheral devices, such as the keyboard, mouse, and monitor.
  • Page 138 Cabling the Server 6-3 2. Secure the AC cord with the retention clip provided on the power supply, as shown in Figure 6-2, to prevent the cord from being accidentally disengaged. Figure 6-2. Securing the power cord with the clip provided WARNING: To reduce the risk of electric shock or damage to the equipment: Install the power supply before connecting the power cord to the power supply.
  • Page 139 6-4 Compaq ProLiant DL760 Servers User Guide 3. Bundle all of the cables, including the power cables, and secure them to the cable management arm using the attached Velcro loops. Figure 6-3. Routing and securing the cables 4. To route cables to the other side of the rack, attach the bundled cables to the cable support and join the other cables in the opposite cable channel.

  • Page 140: Server Power

    Chapter Server Power This chapter provides information on the operation of the server power supplies.

  • Page 141: System Power

    7-2 Compaq ProLiant DL760 Servers User Guide System Power The system power in the ProLiant DL760 server does not shut off completely with the front panel Power On/Standby switch. The two modes of the power switch are ON and STANDBY, rather than ON and OFF. The STANDBY...

  • Page 142: Power Supply Led Indicators

    Server Power 7-3 Power Supply LED Indicators Each power supply has status and AC power indicators. See Figure 7-1 and Table 7-1 for a detailed description of both indicators. Figure 7-1. Power supply indicators Table 7-1 Power Supply Indicators Item Condition Meaning Green...

  • Page 143: Power Supplies

    7-4 Compaq ProLiant DL760 Servers User Guide Power Supplies The ProLiant DL760 server can support two hot-plug, redundant power supplies. See Chapter 5, “Installing Hardware Options – Hot Pluggable,” or the option documentation to replace or add a power supply.

  • Page 144: System Interconnect Status Led Indicators

    Server Power 7-5 System Interconnect Status LED Indicators To prevent damage to critical system components, the ProLiant DL760 server will not power up if it detects that certain components are not installed or are installed incorrectly. The system interconnect indicators provided with...
  • Page 145 7-6 Compaq ProLiant DL760 Servers User Guide Shutdown Memory 9 VRM Host Mod I/O Mod Media Mod SCSI Bd 1 SCSI Bd 2 Reset Figure 7-3. System interconnect status LED indicators Table 7-3 System Interconnect Status LED Indicators Item Component...

  • Page 146: Powering Up The Server

    If the System LED indicator blinks once every 10-20 seconds, the system is trying to start but may have experienced an electrical short. Refer to the “System Short” section in the Compaq Servers Troubleshooting Guide. 2. Check the power supplies. The following settings indicate that the power switch is on and the power supply is in a “power-on”...
  • Page 147 7-8 Compaq ProLiant DL760 Servers User Guide 2. Check the IMD video message. If there is a monitor connected, you should see the Compaq initialization screen. 3. Check for the IMD memory test message. The monitor shows the memory count and the memory initialization.

  • Page 148: Powering Down The Server

    Server Power 7-9 Powering Down the Server The system power in the ProLiant DL760 server does not shut off completely with the front panel Power On/Standby switch. The two switch modes are ON and STANDBY, rather than ON and OFF. The STANDBY position removes...

  • Page 149: Configuring The Server

    Chapter Configuring the Server This chapter discusses how to configure the Compaq ProLiant DL760 server by first setting up the hard drive SCSI array and then installing the Operating System.

  • Page 150: Setting Up The Scsi Array

    ProLiant DL760 server Integrated Smart Array Controller (Ultra2 support) . Features The ProLiant DL760 server Dual Channel Integrated Smart Array Controller is a dual Ultra2 SCSI array controller. Both channels support Low Voltage Differential (LVD) SCSI devices. The controller supports the following...
  • Page 151 Bypass Kit and an optional controller such as the Compaq 4200 Array Controller. See “Installing the Integrated Array Bypass” in Chapter 5 for installation instructions. For external RAID support, use an array controller such as the Compaq 4200 Array Controller. The Option ROM-based Array Configuration Utility (ACU) helps you configure the hardware to suit your needs.

  • Page 152: Option Rom-Based Array Configuration Utility

    8-4 Compaq ProLiant DL760 Servers User Guide Option ROM-Based Array Configuration Utility The Option ROM-based Array Configuration Utility allows you to set up a simple configuration during the Power-On Self-Test (POST). During POST the configuration state of the internal SCSI drives is detected. If either of the following conditions exist, the initial start screen will be displayed: There are no logical drives configured.

  • Page 153: Array Configuration Utility

    Configuring the Server 8-5 Array Configuration Utility The Compaq Array Configuration Utility (ACU) is an easy-to-use graphical configuration utility to help you set up and change drive array configurations. It can be used to configure the standard internal drive controller as well as any option controller boards that you install.

  • Page 154: Starting The Compaq Array Configuration Utility

    8-6 Compaq ProLiant DL760 Servers User Guide Starting the Compaq Array Configuration Utility The Compaq ProLiant DL760 server is shipped with the ACU on the SmartStart and Support Software CD. Start the utility as described in the following procedure. If, for any reason, you can not start the utility as described here, the utility is available in a variety of locations as described in a section titled “Alternate Sources of the Array Configuration Utility”...
  • Page 155 Configuring the Server 8-7 Capacity Expansion Capacity expansion involves adding storage capacity to an array that has already been configured. If an existing array is nearly full of data, you can expand the capacity without disturbing the existing data. The Smart Array 322DC capacity expansion feature allows new physical drives to be added to the array.

  • Page 156: Errors And Warnings

    If a warning message indicates “Internal Error Has Occurred” and cites an error code number, the problem requires assistance from Compaq technical support. See “About This Guide” at the beginning of this book for technical support phone numbers.

  • Page 157: Alternate Sources Of The Array Configuration Utility

    NOTE: The Windows NT online ACU requires that at least one logical drive be previously configured while offline. NetWare—The Compaq Array Configuration Utility for NetWare (CPQONLIN.NLM) is included in the Compaq Support Paq for Novell NetWare. Refer to the ARRAY.RDM readme file included in the CSP for access instructions on loading and using CPQONLIN.NLM.

  • Page 158: Installing The Operating System

    The RBSU is preinstalled in the embedded system ROM on the server. The RBSU has embedded support for English, French, German, Italian, Spanish, and Japanese languages. NOTE: For additional information on using ROM-Based Setup Utility, refer to the Compaq ROM-Based Setup Utility User Guide located on the Documentation CD.

  • Page 159: Operating System-Purchased Separately

    SmartStart and Support Software CD. NOTE: If you do not use the SmartStart and Support Software CD, see the Compaq Array Controller Driver Installation kit for your boot device drivers. SmartStart is the intelligent way to configure the server and to load the system software, thereby achieving a well-integrated server that ensures maximum dependability and supportability.

  • Page 160: Operating System-Factory Installed

    Everything required to install the operating system is already on the server but you will still need to complete some configuration tasks. Refer to the Compaq Factory- Installed Operating System Software User Guide for further instructions.

  • Page 161: Integrated Management Log

    Repaired—indicates that corrective action has been taken. Caution—indicates a non-fatal error condition. Critical—indicates a component failure. The IML requires the use of Compaq operating system-dependent drivers for full support. Refer to the Compaq SmartStart and Support Software CD for instructions on installing the appropriate drivers.

  • Page 162: Multiple Ways Of Viewing The Log

    From online operating system utilities NOTE: You can only view the event list on the IMD; you cannot print it. Also, events are shown in a shorter form on the display than in Compaq Insight Manager. Integrated Management Display The Compaq Integrated Management Display (IMD) is an integrated 16x4 character display mounted on the front of the server.
  • Page 163 4. Select Review or Modify Hardware Settings and press Enter. 5. Select Step 3: View or Edit Details and press Enter. 6. Scroll down until you find the section entitled Embedded Compaq IMD Module. 7. Highlight the field to be modified. You must press Enter to edit the highlighted item, then type the text for that field.
  • Page 164 1. Boot the computer and log on to the system as Administrator or a user with administrator privileges. 2. Select Start, Programs, Compaq System Tools, Compaq Integrated Management Display Utility. 3. Select the Field box and click on the down arrow to bring up a pull down selection of the various fields of the IMD to edit.

  • Page 165: Customizing Management Display Fields

    Idle Screen Text After the display has been idle for five minutes, the IMD shows the default screen text in Figure 9-1. COMPAQ ProLiant XXXX MAIN MENU LCD-012.EPS Figure 9-1.
  • Page 166 CUST SERVICE WESTERN REGION NOTE: The Server Name cannot be changed in the Compaq Integrated Management Display Utility. Server Asset Tag Enter the server asset tag. Enter up to 2 lines of 16 characters each.
  • Page 167 Integrated Management Log 9-7 Administrator Information Administrator Name The administrator name field contains the name of the system administrator. You can enter up to 2 lines of no more than 14 characters each. Administrator Phone Number The administrator phone number field contains the phone number of the system administrator.
  • Page 168 9-8 Compaq ProLiant DL760 Servers User Guide Service Information Service Contact Name The service contact name field contains the name of the service provider. Enter up to 2 lines of no more than 14 characters each. Service Contact Phone Number The service contact phone number field contains the phone number of the service provider.

  • Page 169: Standard Integrated Management Display Fields

    Integrated Management Log 9-9 Standard Integrated Management Display Fields In addition to the user-defined fields customized during configuration, the IMD automatically provides the following standard fields. System Information Events Selecting this menu choice enables you to scroll through a list of all error events starting with the most recent event.

  • Page 170: Navigating The Menus

    9-10 Compaq ProLiant DL760 Servers User Guide Navigating the Menus The Compaq IMD is menu-driven and easy to use. This section provides information on how to navigate and use the menus. Normal Run-time Behavior After configuring the display and rebooting the server, a series of server POST operations appears.

  • Page 171: Display Symbols

    Integrated Management Log 9-11 Display Symbols There are three display symbols used to indicate your menu options. These symbols are the Up, Down, and Selector arrows. Table 9-1 Integrated Management Display Symbols Type of Symbol Symbol Meaning Right Selector arrow shows the current menu item. Press Enter on Arrow the IMD to select the menu item to the right of this arrow.

  • Page 172: Navigation

    9-12 Compaq ProLiant DL760 Servers User Guide Navigation To navigate through the menus, use the four buttons shown in the Figure 9-2. The up Ž and down  arrow keys and allow you to move through the menu screens and choose menu items. The right button  acts as an Enter key and allows you to travel down through the menus.

  • Page 173: System Behavior With Error Events

    Integrated Management Log 9-13 System Behavior with Error Events If there is an F1 error condition, after system POST, the IMD flashes the message displayed in Figure 9-3. LCD-013.EPS !ALERT! Press Any Key to View New Events Figure 9-3. New event message At this point, you must scroll through each screen of the event information menu before the IMD will allow you to move on to other menu choices.
  • Page 174 9-14 Compaq ProLiant DL760 Servers User Guide Administration Information Server Information Server Name Server Asset Tag Primary Operating System Server Other Administrator Information Administrator Name Administrator Phone Number Administrator Pager Number Administrator Other Service Information Service Contact Name Service Contact Phone Number...

  • Page 175: Compaq Insight Manager

    Integrated Management Log 9-15 Compaq Insight Manager Compaq Insight Manager is a server management tool capable of in-depth fault, configuration, and performance monitoring of hundreds of Compaq servers from a single management console. System parameters that are monitored describe the status of all key server components.

  • Page 176: Printing The Event List

    The utility is available on the Compaq Management CD in the SmartStart package, or on the Compaq website: http://www.compaq.com NOTE: Refer to the Compaq Management CD for information on installing and running the Survey Utility. After the Survey Utility is run, you can view the IML by loading the utility output (typically called SURVEY.TXT) into a text viewer such as Microsoft...

  • Page 177: Regulatory Compliance Notices

    Numbers For the purpose of regulatory compliance certifications and identification, your Compaq ProLiant DL760 server is assigned a Compaq series number. The Compaq series number for this product is: Series ES2000. The Compaq ProLiant DL760 server series number can be found on the Regulatory Compliance label, along with the required approval markings and information.

  • Page 178: Class A Equipment

    A-2 Compaq ProLiant DL760 Servers User Guide Class B devices are those that may reasonably be expected to be installed in a residential environment (that is, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.

  • Page 179: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 180: European Union Notice

    A-4 Compaq ProLiant DL760 Servers User Guide European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following...

  • Page 181: Laser Devices

    Regulatory Compliance Notices A-5 Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.

  • Page 182: Laser Product Label

    A-6 Compaq ProLiant DL760 Servers User Guide Laser Product Label The following label or equivalent is located on the surface of the Compaq supplied laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in your product.

  • Page 183: Battery Replacement Notice

    Pentoxide, or an alkaline internal battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq authorized service provider using the Compaq spare designated for this product. For more information about battery replacement or proper disposal, contact your Compaq authorized reseller or your authorized service provider.

  • Page 184: Electrostatic Discharge

    Appendix Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices.

  • Page 185: Grounding Methods

    B-2 Compaq ProLiant DL760 Servers User Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.

  • Page 186: Server Error Messages

    POST Error Messages All Power-On Self-Test (POST) error messages provided for this server are included in the Compaq Servers Troubleshooting Guide. For a complete listing of possible error messages generated during POST, along with steps to take to correct each problem, refer to the Compaq ProLiant Servers Troubleshooting Guide.

  • Page 187: Led Indicators And Switches

    These LED indicators communicate the current status of varying aspects of your server’s components and operations, thus aiding you in diagnosing problems. The following ProLiant DL760 server LED indicators are explained in this chapter. System LED indicator...

  • Page 188: System Led Indicator

    D-2 Compaq ProLiant DL760 Servers User Guide System LED Indicator Figure D-1 shows the location of the system LED indicator Figure D-1. System LED indicator Auxiliary Power LED Indicator Figure D-2 shows the location of the auxiliary power LED indicator...

  • Page 189: System Interconnect Status Led Indicators

    LED Indicators and Switches D-3 System Interconnect Status LED Indicators Figure D-3 and Table D-1 show the location and identification of the system interconnect status LED indicators. IMPORTANT: To check system interconnect status LED indicators, place the server in STANDBY mode with the power supplies plugged in. Shutdown Memory 9 VRM...
  • Page 190 D-4 Compaq ProLiant DL760 Servers User Guide Table D-1 System Interconnect Status LED Indicators Item Component Item Component Emergency Shutdown Memory board Processor 8 Termination PPM Processor 7 Processor and Memory Module Processor 6 I/O module Processor 5 Media module...

  • Page 191: Hot-Plug Scsi Hard Drive Led Indicators

    LED Indicators and Switches D-5 Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LED indicators, located on each physical drive, are visible on the front of the server or external storage unit. They provide: Activity, Power/Online, and Fault status for each corresponding drive when configured as a part of an array, and attached to a powered-on controller.
  • Page 192 D-6 Compaq ProLiant DL760 Servers User Guide Drive Indicators OK to remove drive if not part of fault-tolerant configuration OK to remove failed drive DO NOT remove drive DO NOT remove drive DO NOT remove drive DO NOT remove drive...

  • Page 193: Power Supply Led Indicators

    LED Indicators and Switches D-7 Power Supply LED Indicators Each power supply has status and AC power indicators. See Figure D-6 and Table D-2 for a detailed description of both indicators. Figure D-6. Power supply indicators Table D-2 Power Supply Indicators Item Condition Meaning...

  • Page 194: Hot-Plug Fan Led Indicators

    D-8 Compaq ProLiant DL760 Servers User Guide Hot-Plug Fan LED Indicators The ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has LED indicators that indicate the status of the fan as follows: No light—power is not applied to the fan...

  • Page 195: Pci Hot Plug Led Indicators

    LED Indicators and Switches D-9 PCI Hot Plug LED Indicators The PCI Hot Plug amber and green LED indicators (shown in the following figure for one slot) provide a visual reference of the status of each slot. The LEDs are viewed from the rear of the server or by opening the top access panel.
  • Page 196 D-10 Compaq ProLiant DL760 Servers User Guide Table D-3 indicates the appropriate slot condition and status for each state of the two LED indicators and PCI Hot Plug button. Table D-3 PCI Hot Plug LED Indicators and Button OK to Open...

  • Page 197: Switches

    Figure D-10 and Table D-4 show the location and describe each of the processor board switch banks. 1 2 3 4 1 2 3 4 Figure D-10. Compaq ProLiant DL760 server processor board switch banks Table D-4 Processor Board Switch Banks Item...

  • Page 198: Processor Board Bus/Core Frequency Ratio

    D-12 Compaq ProLiant DL760 Servers User Guide Processor Board Bus/Core Frequency Ratio Processor board bus/core frequency ratio switches can be set manually or by the system BIOS. Figure D-10 shows the location of the two processor board bus/core frequency ratio switch banks. Table D-5 shows the bus/core frequency ratio switch settings.

  • Page 199: I/O Board Switches

    LED Indicators and Switches D-13 I/O Board Switches Figure D-11 and Table D-6 show the location and describe the I/O board switches 1 2 3 4 5 6 Figure D-11. I/O board configuration switchbank SW1 Table D-6 I/O Board Configuration Switch Settings (SW1) Switch Function Enable...

  • Page 200: Troubleshooting Information

    Appendix Troubleshooting Information This appendix provides step-by-step instructions on what to try and where to go for help for the most common problems encountered during the initial Power-On Self-Test (POST). The server must complete this test each time you power up your server, before the server can load the operating system and start running software applications.

  • Page 201: When The Server Does Not Start

    Supply LED Indicators” section in Appendix D for the location of these LEDs, and an explanation of statuses. Also refer to the “Power Source” section in the Compaq Servers Troubleshooting Guide. 4. If the system does not complete the Power-On Self-Test (POST) or start loading an operating system, refer to the “General Loose Connections”...
  • Page 202 The IMD displays messages regarding server initialization in the following sequence: System initialization PCI auto-configuration Video initialization. If a monitor is connected, it also displays the Compaq initialization screen. Processor initialization Memory test Memory initialization Diskette drive Option ROM SCSI devices 8.

  • Page 203: Diagnosis Steps

    E-4 Compaq ProLiant DL760 Servers User Guide Diagnosis Steps If your server does not power up, or powers up but does not complete the Power-On Self-Test (POST), answer the questions in the following table to determine appropriate actions based on the symptoms observed. Based on the answers you give, you will be directed to the appropriate table in the section immediately following.
  • Page 204 Troubleshooting Information E-5 Table E-2 Did Power Supply Turn On? Check to see if the power supply and system fans are running. Verify this visually. Answer Possible Reasons The Next Step Power switch has not been pressed. Press the power switch. There is a broken connection between If the server does not start, further the system board and power switch.
  • Page 205 E-6 Compaq ProLiant DL760 Servers User Guide Table E-3 Did the System LED on the Front Panel Turn On? See “System LED Indicator” in Appendix D. Answer Possible Reasons The Next Step There is a broken connection between Further information is needed.
  • Page 206 ROM image. If it is necessary to perform ROMPaq disaster recovery, see Appendix D for the correct switch settings. Refer to the Compaq Servers Troubleshooting Guide for procedures on ROMPaq disaster recovery. If these steps do not solve the problem, contact your Compaq authorized service provider for assistance.
  • Page 207 E-8 Compaq ProLiant DL760 Servers User Guide Table E-4 Is the Auxiliary Power LED On? See “Auxiliary Power LED Indicator” in Appendix D for the location of this LED indicator. IMPORTANT: The auxiliary power LED indicator is located on the system board. To check the auxiliary power LED indicator, the server should be placed in standby mode with the power supplies plugged in.
  • Page 208 Troubleshooting Information E-9 Table E-4 Is the Auxiliary Power LED On? continued Answer Possible Reasons The Next Step There is a broken connection The system LED is not on, but between the system board and there is auxiliary power. The power switch.
  • Page 209 Are all of the System Interconnect Status LED Indicators Off? See “System Interconnect LED Indicators” in Appendix D. IMPORTANT: To prevent damage to critical system components, the ProLiant DL760 server will not power up if it senses that certain components are not installed, or are installed incorrectly. The system interconnect LED indicator indicators provide a closed-loop checking mechanism for verifying proper component mating between critical server components.
  • Page 210 Check for bent pins on all power replaced. cables. There is a broken cable connection between Verify the proper connection of all the system and backplane. power cables. Refer to “Power Problems” and “General Hardware Problems” in the Compaq Servers Troubleshooting Guide for further options.
  • Page 211 E-12 Compaq ProLiant DL760 Servers User Guide Table E-6 Is the IMD On or Does the server Have Video? Answer Possible Reasons The Next Step Video is available for diagnosis. Determine next action by observing Power-On Self- Test (POST) progress and error messages.

  • Page 212: Problems After Initial Boot

    *CAUTION: The Compaq System Erase Utility will cause loss of all configuration information, as well as loss of existing data on all connected hard drives. Please read “Running the Compaq System Erase Utility” and the associated warning in the Compaq Servers Troubleshooting Guide prior to performing this operation.
  • Page 213 Remove the new hardware and complete the software installation. Then reinstall the new hardware. Refer to the Compaq Servers Troubleshooting Guide for the following: Information you will need to collect when diagnosing software problems and to provide when contacting support Instructions on how to upgrade your operating system and its drivers.

  • Page 214: Compaq Remote-Flash Redundant Rom

    The system ROM can also be flashed remotely with the redundant ROM as a backup. NOTE: If you are familiar with the process of flashing a Compaq server via the ROMPaq utility, there are no noticeable changes to the ROMPaq user interface. This feature is implemented in the ROMPaq driver and the system boot block only.

  • Page 215: Appendix F Server Specifications

    Appendix Server Specifications Table F-1 Compaq ProLiant DL760 Server Specifications Dimensions Height 12.0 inch 30.5 cm Depth 27.0 inch 68.5 cm Width 17.5 inch 44.5 cm Weight (no drives and two power supplies) 111 lb 50.5 kg Input Requirements (per power supply)

  • Page 216: System Battery

    Appendix System Battery This appendix provides information on the Compaq ProLiant DL760 server system battery.

  • Page 217: Internal Battery

    CAUTION: Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to Compaq, your authorized Compaq Partners, or their agents.
  • Page 218 Administrator information, blanking panels, ventilation 2-10, IMD 9-7 ADU (Array Diagnostic boot block E-15 Utility) C-1 boot straps, using B-2 agents See Compaq Insight bus/core ratio switches Manager locations 4-3 airflow requirements 2-10 settings D-12 Array Configuration Utility (ACU) buses...
  • Page 219 2 Compaq ProLiant DL760 Servers User Guide Compaq authorized reseller xvi Compaq authorized service cable management assembly, provider 1-9 installing 2-27 Compaq Enhanced Functionality cables, FCC compliance A-3 Support (EFS) 5-24 cabling of server components 6-2 Compaq Insight Manager Cache Accelerators...
  • Page 220 Support) 5-24 video 1-8 electric shock symbol xii CPQRCMC 5-20 electrical rating 2-4 CPU See processors electrostatic discharge 4-1, B-1 CSPs (Compaq Support Paqs) Enhanced Functionality Support (EFS) 5-24 ACU 8-9 NetWare 5-23 error events, IMD 9-13 Windows 2000 5-19...
  • Page 221 4 Compaq ProLiant DL760 Servers User Guide hard drives, installing See also SCSI devices F2 key 5-9 hardware factory-installed operating options available 1-9 systems 8-12, E-14 power off installation 4-1 fans hardware, troubleshooting when accessing 3-2 adding E-14 redundant hot-plug 1-8...
  • Page 222 Index 5 icons factory-installed operating safety xii systems E-14 warnings and cautions xi hardware options with power idle screen text, IMD 9-5 off 4-1 IMD (Integrated Management hot-pluggable hardware Display) options 5-1 cabling server 6-2 I/O expansion boards 5-14 Integrated Array Bypass 4-26 configuring 9-2 customizing fields 9-5 materials for 2-11...
  • Page 223 6 Compaq ProLiant DL760 Servers User Guide Integrated Management Display load balancing power supplies 1-8, Utility 9-4 Integrated Management Log (IML) logical drives IMD 9-2 configuration 8-4 Insight Manager 9-15 extension of 8-7 overview 1-15, 9-1 Survey Utility 9-16 viewing events 9-2...
  • Page 224 Index 7 modules normal run-time behavior, server components 1-2 IMD 9-10 monitor Novell Configuration Manager features 1-8 (NCM) 5-22 troubleshooting E-12 Novell Configuration Manager mouse Console (NCMCON) 5-22 compliance statement A-3 Novell Event Bus (NEB) 5-22 Novell NetWare interface 1-9 multi-bit error detection 1-5 configuration support 8-9 multiple network adapter...
  • Page 225 8 Compaq ProLiant DL760 Servers User Guide removing shipping bracket 2-12 PCI Hot Plug requirements 2-4 access information 3-2 safety 6-3 adding expansion boards 5-26 usage guidelines 2-7 bus distribution 4-19 Power Supply Viewer Utility 2-6 features 1-7 power, system...
  • Page 226 Index 9 remote-flash redundant ROM 1-12, E-15 rack removing cabling server hot-plug SCSI disks 5-5 components 6-2 Media module 3-9 environmental PCI Hot Plug expansion requirements 2-3 boards 5-30 installing server in 2-17 power from server 7-2 server shipping box Processor and Memory contents 2-11 Module 3-7...
  • Page 227 10 Compaq ProLiant DL760 Servers User Guide SCO Admin 5-23 SmartStart SCO UnixWare server management 1-10 hot-plug support 5-23 troubleshooting utilities 1-14 installation E-13 screwdriver icon xii SmartStart and Support Software SCSI devices CD 8-9, 8-11 connecting 4-16 software Compaq Insight...
  • Page 228 Index 11 System Interconnect Status UnixWare Indicators 7-5, D-3 hot-plug support 5-23 system partition, upgrading 9-3 utilities 1-14 system short problems E-2 unpacking 2-11 Systems Management Driver 5-20 Unviewed Events, IMD 9-13 upgrades DIMMs 1-5 installing hot-pluggable technical support xv options 5-1 telephone numbers xvi PCI expansion boards 1-7...
  • Page 229 12 Compaq ProLiant DL760 Servers User Guide Compaq xv, 4-4, 4-15, E-13 server and option warnings information 1-9 ACU 8-8 Wide Ultra2 SCSI connectors 5-3 battery replacement A-7 Windows 2000 electric shock ix configuration support 8-9 electrical safety 2-4, 5-10,...

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