White Paper January 2002 Compaq ProLiant DL380 G2 Prepared by Customer Service Training and Development Service Update Compaq Computer Corporation Contents Abstract: This service update white paper describes an update to Product Description ....3 the Compaq ProLiant DL380 G2 Server and to service Features........3 System and Mechanical considerations for the controller, battery, and system board.
Compaq ProLiant DL380 G2 Service Update Product Description The ProLiant DL380 G2 Server has a new processor speed, 1.4Ghz. This document lists the new option and spare part number and reviews the corresponding procedures to service. Features This is a review of the features pertinent to this update. New, faster processor speed: 1.4Ghz Quick Specs DL380R02 P1400-512KB, 256MB...
Compaq ProLiant DL380 G2 Service Update System and Mechanical Spare Parts List As a review, Figure 1 and 2 illustrate an exploded views of the mechanical and system spare component parts. Table 1 lists the option and spare part numbers. Part numbers for the new processor are highlighted in yellow.
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Compaq ProLiant DL380 G2 Service Update Figure 2. System components exploded view Table 2 System Components Spare Parts List Item Description Part Number Spare Part Number System Components Hot-plug fan 60-mm 218382-001 228513-001 Front fan bracket 6-bay 218383-001 228514-001 Rear fan bracket 2-bay 218667-001 228493-001 Hot-plug power supply 400-W...
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Compaq ProLiant DL380 G2 Service Update Item Description Part Number Spare Part Number SCSI backplane, 6-bay 010936-001 228502-001 CD MultiBay adapter board 010984-001 228504-001 Power button/LED board 010963-001 228503-001 Mass Storage Devices Diskette drive, slimline, 1.44-MB 235168-001 228507-001 CD-ROM drive, IDE, 24X 222837-001 228508-001 Cables...
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Compaq ProLiant DL380 G2 Service Update Item Description Part Number Spare Part Number Screws, T-15, flathead 228213-001 — Expansion slot cover 228072-001 — Plastics kit * — 228516-001 PCI slot release lever 228194-001 — PCI shipping bracket 233129-001 — PCI lightpipe, rear 218517-001 —...
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Compaq ProLiant DL380 G2 Service Update Table 3: Processor Option Kit Description Part Number Pentium III P1133-512KB Processor Option Kit 201097-B21 Pentium III P1266-512KB Processor Option Kit 201098-B21 Pentium III P1400-512KB Processor Option Kit 201099-B21 Refer to the QuickSpecs for a more complete list of options. (See References.) Rev.
Compaq ProLiant DL380 G2 Service Update Servicing Procedures Removing and Replacing the Processor Bottom view of heatsink and top view of processor Extending the server from the Rack Step Action Loosen the front panel thumbscrews that secure the server faceplate to the front of the rack.
Compaq ProLiant DL380 G2 Service Update Step Action After performing the maintenance procedure, slide the server back into the rack: Press the server rail-release latches. Slide the server fully into the rack. Secure the server by tightening the thumbscrews. Power down the server Step Action Press the front unit identification LED switch on the server front panel to illuminate the...
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Compaq ProLiant DL380 G2 Service Update Step Action Disconnect all remaining cables on the server rear panel. Remove and replace the access panel CAUTION: Do not operate the server for extended periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
Compaq ProLiant DL380 G2 Service Update Step Action Reverse steps 1 through 4 to replace the access panel. Air Baffle Step Action Lift the air baffle. CAUTION: Always install the air baffle after completing hardware installation or maintenance procedures. Operating the server without installing the air baffle results in improper airflow and improper cooling that can lead to thermal damage.
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Compaq ProLiant DL380 G2 Service Update Step Action Reverse steps 1 through 3 to replace the air baffle. Remove the processor CAUTION: Always use a new thermal pad and a new heatsink when replacing processors. Failure to use new components can cause damage to the processor. Step Action Open the locking lever on the heatsink-retaining clip...
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Compaq ProLiant DL380 G2 Service Update Remove the processor Replace the processor To replace a processor: CAUTIONS: Processor socket 1 must be populated with a processor at all times. The system fails to boot if the socket is not populated. Do not mix processors of different types or speeds.
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Compaq ProLiant DL380 G2 Service Update Step Action CAUTION: Always use a new heatsink with thermal interface material when replacing processors. Failure to use new components may result in damage to the processor. Remove the plastic cover on a new, unused heatsink to expose the thermal interface material. Install the heatsink Carefully install the heatsink-retaining clip Close the locking lever on the heatsink-retaining clip...
Compaq ProLiant DL380 G2 Service Update Step Action CAUTION: PPM slots must be populated when processors are installed. If PPM slots are not populated, the system does not boot. Install a PPM in the corresponding slot, if the slot is empty. Install the air baffle.
Compaq ProLiant DL380 G2 Service Update References Service Guide Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing the Compaq ProLiant DL380 Generation 2 server. 203840-003 (PDF,BM) 12759 KB ARCHIVE Internal Link https://www.orderz.com/compaq/issg/default2.asp...
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