Appendix A Technical Support; Table A-1. Technical Support Contact Information - Ampro LittleBoard 735 Reference Manual

Appendix A
ADLINK Technology, Inc. provides a number of methods for contacting Technical Support listed in the
Table A-1 below. Requests for support through the Ask an Expert web page are given the highest priority,
and usually will be addressed within one working day.
•
ADLINK Ask an Expert – This is a comprehensive support center designed to meet all your technical
needs. This service is free and available 24 hours a day through the Ampro by ADLINK web page at
http://www.adlinktech.com/AAE/. This includes a searchable database of Frequently Asked Questions,
which will help you with the common information requested by most customers. This is a good source
of information to look at first for your technical solutions. However, you must register online if you
wish to use the Ask a Question feature.
ADLINK strongly suggests that you register with the web site. By creating a profile on the ADLINK
web site, you will have a portal page called "My ADLINK" unique to you with access to exclusive
services and account information.
•
Personal Assistance – You may also request personal assistance by creating an Ask an Expert account
and then going to the Ask a Question feature. Requests can be submitted 24 hours a day, 7 days a week.
You will receive immediate confirmation that your request has been entered followed by an e-mail
response. Once you have submitted your request, you must log in to My Stuff where you can check
status, update your request, and access other features.
•
Download Service – This service is also free and available 24 hours a day at
http://www.adlinktech.com. For certain downloads such as technical documents and software, you must
register online before you can log in to this service.

Table A-1. Technical Support Contact Information

Method
Ask an Expert
Web Site
Standard Mail
LittleBoard 735
Technical Support
Contact Information
http://www.adlinktech.com/AAE/
http://www.adlinktech.com
Contact us should you require any service or assistance.
ADLINK Technology, Inc.
Address: 9F, No.166 Jian Yi Road, Zhonghe District
New Taipei City 235, Taiwan
Tel: +886-2-8226-5877
Fax: +886-2-8226-5717
Email: service@adlinktech.com
Ampro ADLINK Technology, Inc.
Address: 5215 Hellyer Avenue, #110, San Jose, CA 95138, USA
Tel: +1-408-360-0200
Toll Free: +1-800-966-5200 (USA only)
Fax: +1-408-360-0222
Email: info@adlinktech.com
ADLINK Technology (China) Co., Ltd.
Address:
300 Fang Chun Rd., Zhangjiang Hi-Tech Park,
Pudong New Area, Shanghai, 201203 China
Tel: +86-21-5132-8988
Fax: +86-21-5132-3588
Email: market@adlinktech.com
Reference Manual
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