Panasonic KX-FP121 Operating Instruction page 107

Operations
Fax
-
sending
Problem Cause
& Remedy
1
cannot send document. • The
other party's fax
machine
is
busy
or
has run out
of
paper. Try
again.
•
The
other
party's
machine
is
not
a
facsimile.
Check
with the other
party.
• The
other party's fax
machine
rings too
many
times.
Send
the fax
manually
-
dial
the
number,
confirm the fax tone, then press
(START/SET/COPY].
The
other party complains
that
letters
on
their
received
document
are distorted.
•
If
your
line
has
special telephone services such as
call
waiting,
the service
may
have been
activated during fax transmission.
Connect
the unit to
a
line
that
does
not
have
these
services.
•
The
extension telephone
on
the
same
line
is
off
the hook.
Hang
up
the extension
telephone
and
try
again.
The
other party
complains
that dirty
patterns or black
lines
appear on
their
received
document.
• The
glass
or
rollers
are
dirty.
Clean
them
(p.
115).
1
cannot
make
an
international fax
call.
• Use
the
overseas transmission
mode
{p.
62).
• Add
two pauses
at
the
end
of
the
telephone
number
(p.
32) or dial
manually.
Fax -
receiving
Problem Cause &
Remedy
1
cannot receive
document
automatically.
•
The
receive
mode
is
set
to
the
TEL
mode.
Set
to
the
TAD/FAX,
FAX
ONLY
or
TEL/FAX
mode.
• The
time taken
to
answer
a
call
is
too long.
Decrease
the
number
of rings
(p.
68, 75, 101).
•
The
greeting
message
is
too long.
Shorten
the
message
(p.
86).
The
display
shows
"CONNECTING....
"
but faxes are not received.
•
The
incoming
call
is
not a fax.
Change
the receive
mode
to the
TEL
or
TAD/FAX
mode.
The
recording
image
is
faint.
• The
sender transmitted a
faint
document. Ask them
to transmit
a
clearer
copy
of
the document.
•
The
thermal head
is dirty.
Clean
it (p.
115).
The
printing quality
is
poor.
•
Some
paper has
instructions
recommending
which
side
to print
on. Try turning the
paper
over.
We
recommend smooth
paper
such as Hammermill®
Jet
Print for
clearer
printing.
A
blank sheet
is
ejected
after
the
received
document
is
printed
out.
• The
receiving reduction rate
is
not
programmed
correctly.
Program
the
proper
rate
(p.
77).
<0
•D
For
assistance,
call
1-800-435-7329.
107