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Connectivity
I am not able to access
Issues
my Device.
Connectivity
Even though I am
Issues
accessing my Device
from the same Wi-Fi
network, I still find my
Device is shown as
remote. I can only
access it for 5 minutes
at a time.
Features
The sound alert setting
threshold is not right.
Features
The lightshow
projection image is
blurry.
General
Which platforms are
supported for
accessing my Device?
General
I do not hear any sound
when I am accessing
the Device.
22
Please check if the Device is within
Wi-Fi range. If the LED on your Device
is flashing slowly, please try to move
the Device closer to the router for
better Wi-Fi connectivity and try
again.
Please check your wireless router
settings. For example, for Buffalo
brand routers there is an option called
Wireless Isolation. Please disable this
option.
You can Adjust Sound Sensitivity to
trigger notifications under Setting
menu.
Please make sure that the distance
between the Dream Machine and the
projection area is approximately 7 - 10
feet.
Minimum requirement:
Android™ 4.2
iPhone /iPad iOS version 8.0
You can tap on the speaker icon in the
Audio Monitoring to hear audio. By
default the audio is not ON when you
are playing Melody.
Troubleshooting
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