Philips Pixel Defect Policy - Philips 220V3SB/00 Service Manual

Philips' Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the
industry's most advanced manufacturing processes and practice stringent
quality control. However, pixel or sub pixel defects on the TFT LCD panels
used in flat panel monitors are sometimes unavoidable. No manufacturer
can guarantee that all panels will be free from pixel defects, but Philips
guarantees that any monitor with an unacceptable number of defects will be
repaired or replaced under warranty. This notice explains the different types
of pixel defects and defines acceptable defect levels for each type. In order
to qualify for repair or replacement under warranty, the number of pixel
defects on a TFT LCD panel must exceed these acceptable levels. For
example, no more than 0.0004% of the sub pixels on a 19" XGA monitor may
be defective. Furthermore, Philips sets even higher quality standards for
certain types or combinations of pixel defects that are more noticeable than
others. This policy is valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary
colors of red, green and blue. Many pixels together form an image. When all
sub pixels of a pixel are lit, the three colored sub pixels together appear as a
single white pixel. When all are dark, the three colored sub pixels together
appear as a single black pixel. Other combinations of lit and dark sub pixels
appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are
two categories of pixel defects and several types of sub pixel defects within
each category.
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are
always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the
screen when the monitor displays a dark pattern. There are the types of
bright dot defects:
Two adjacent lit sub
pixels:
- Red + Blue =
One lit red, green or Purple
blue sub pixel - Red + Green =
Yellow
- Green + Blue =
Cyan (Light Blue)
A red or blue bright dot must be more than 50 percent brighter
than neighboring dots while a green bright dot is 30 percent
brighter than neighboring dots.

Philips Pixel Defect Policy

Three adjacent lit sub
pixels (one white
pixel)
Black Dot Defects Black dot defects appear as pixels or sub pixels that are
always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the
screen when the monitor displays a light pattern. These are the types of
black dot defects:
One dark sub pixel Two or three adjacent dark sub pixels
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one
another may be more noticeable, Philips also specifies tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the
warranty period, a TFT LCD panel in a Philips flat panel monitor must have
pixel or sub pixel defects exceeding the tolerances listed in the following
tables.
BRIGHT DOT DEFECTS
MODEL
1 lit subpixel
2 adjacent lit subpixels
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
BLACK DOT DEFECTS
MODEL
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
TOTAL DOT DEFECTS
MODEL
Total bright or black dot defects of all
types
Note:
* 1 or 2 adjacent sub pixel defects = 1 dot defect
220V3 LCD 11
ACCEPTABLE
LEVEL
220V3(L)(A)
3
1
0
>15mm
3
ACCEPTABLE
LEVEL
220V3(L)(A)
5 or fewer
2 or fewer
0
>15mm
5 or fewer
ACCEPTABLE
LEVEL
220V3(L)(A)
5 or fewer