Before Calling A Service Agent - Hoshizaki DCM-230HE-UK Instruction Manual

ENGLISH
III. Maintenance
1. Cleaning
WARNING
1. Before carrying out any cleaning or
maintenance operations, unplug the ice
dispenser from the electrical supply network.
2. Ask a trained service person to clean and
sanitize the ice dispenser water system at
least twice a year and to check and clean the
condenser at least once a year.
3. This appliance must not be cleaned by use of
a water jet.
[1] Drain Pan, Grille, and Apron Panel (Daily)
Lift out the grille and wash with warm water and a
neutral cleaner. Wipe the drain pan and apron panel
with a damp soft cloth and neutral cleaner. Wipe off
the cleaner. Replace the grille.
[2] Exterior
Wipe the exterior at least once a week to remove
grease or dirt. Use a damp soft cloth and a neutral
cleaner. Wipe the cleaner off thoroughly with a damp
cloth.
[3] Air Filter
A plastic mesh air filter removes dirt or dust from
the air and keeps the condenser from getting
clogged. As the filter becomes clogged, the ice
dispenser's performance will be reduced. Contact an
authorised Hoshizaki Service Company to complete
air filter cleaning as part of a regular maintenance
programme.

2. BEFORE CALLING A SERVICE AGENT

If the ice dispenser does not work properly or does
not work at all, before calling for service, check that:
• Power is supplied to the unit.
• The water is turned on.
• The ice making switch is on.
• The drain valve is closed.
For further assistance or advice, contact your local
Hoshizaki service agent.
3. Warranty
Hoshizaki warrants to the original owner/user that all
Hoshizaki branded products shall be free of defects
in material and/or workmanship for the duration of the
"warranty period". The warranty shall be effective for
two years from the date of installation in EU countries,
but only one year in other countries.
Hoshizaki's liability under the terms of the warranty
are limited and shall exclude routine servicing,
cleaning, essential maintenance and/or repairs
occasioned by misuse and installations not in
accordance with Hoshizaki guidelines.
Warranty repairs should be completed by an approved
Hoshizaki dealer or service agency using genuine
Hoshizaki components.
To obtain full details of your warranty and approved
service agency, please contact your dealer/supplier,
or the nearest Hoshizaki Service office:
UK/Ireland - Hoshizaki UK
TEL : +44 (0)845 456 0585
FAX: +44 (0)1462 499080
Holland - Hoshizaki Europe
TEL : +31 (0)20 6918499
FAX: +31 (0)20 6918768
Belgium/Luxemburg - Hoshizaki Belgium
TEL : +32 (0)2 7123030
FAX: +32 (0)2 7123031
Germany/Switzerland/Austria - Hoshizaki Deutschland
TEL : +49 (0)2154 92810
FAX: +49 (0)2154 928128
France - Hoshizaki France
TEL : +33 (0)1 48639380
FAX: +33 (0)1 48639388
Other countries - Hoshizaki Europe
TEL: +31 (0)20 6918499
FAX: +31 (0)20 6918768
This product includes a hermetically sealed
refrigeration system that contains fluorinated
greenhouse gases covered by the Kyoto Protocol:
DCM-230HE-UK R-404A / GWP 3260 / 0.530 kg
DCM-230HE-CT R-404A / GWP 3260 / 0.530 kg
This product is insulated with foam blown with
fluorinated greenhouse gases.
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