Troubleshooting - Korg HT-10 Owner's Manual

Troubleshooting

Power won't turn on
● Is the DC plug of the AC adapter connected to the HT-10's DC12V connector?
● Is the power cable of the AC adapter connected to an AC outlet of the correct volt-
age?
● Is the power turned on?
● If the power still does not turn on, disconnect the AC adapter power cable from
the AC outlet, and contact a service center.
No sound
● Could the HT-10's VOLUME knob be turned all the way to the left (before the
"STANDBY" position)?
Sound is interrupted
● The preset sounds of the HT-10 have been created by sampling (recording) the
sounds of actual instruments, then analyzing and processing the samples. When
you press a key, some sounds play a single piece of sampled data, while other
sounds play two pieces of sampled data. The HT-10 uses two pieces of data for
most of its preset sounds. When one of these two-sample sounds is selected (re-
gardless of whether the damper pedal is being pressed), the maximum polyphony
is 60 notes. However, with two Piano sounds, the maximum polyphony is 120
notes. If the maximum polyphony is exceeded, some of the notes will be lost.
The pitch or tone of the piano sounds wrong in some key regions
● The HT-10's piano sounds replicate the sound of an actual piano as faithfully as
possible. This means that in some regions of the keyboard, you may feel that the
overtones seem stronger, or that the tone or pitch seems wrong. This is not a mal-
function.
A specific key does not sound, or is too loud or soft
● The key may not be accurately calibrated. Please contact a certified service techni-
cian or your local Korg dealer.
● The mute unit may cause the problem listed above if it is not regularly maintained
and adjusted by a certified service technician. We recommend that you have your
piano tuned and adjusted once a year.
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