Hach Accu4 User Manual page 25

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Contact technical support if the troubleshooting steps below do not
correct the problem.
Table 5 Status messages
Message
Description
ANALYZER
The controller is
OK
operating correctly.
ANALYZER
The controller is not
FAIL
operating correctly.
Source 1 (or 2)
The light source is
OK
operating correctly.
SOURCE 1 (or
The light source is not
2) FAIL
operating correctly.
DETECT (or 2)
The detector is
OK
operating correctly.
DETECT 1 (or
The detector is not
2) FAIL
operating correctly.
CHAMBER OK
The sensor is operating
correctly.
CHAMBER
The flow chamber
DIRTY
contains unwanted
material.
Solution
Contact technical support.
Make sure that the light source
wires are connected correctly.
Replace the light source if
necessary. Refer to
Replace a light
source or detector
on page 24.
Make sure that the detector wires
are connected correctly. Replace
the detector if necessary. Refer to
Replace a light source or detector
on page 24.
Clean the flow chamber. Refer to
Clean the flow chamber
on page 23.
Table 5 Status messages (continued)
Message
Description
CHAMBER
The sensor cable wiring
UNKNOWN
is not connected or not
correctly connected to
the controller.
A light source or
detector is not operating
correctly.
The measurement signal
includes electrical noise.
RLY (A, B, C,
The relay is energized.
D) ACTIVE
Control relay: The
measured turbidity is
higher than the setpoint.
Alarm relay: The
measured turbidity is
higher than the high
alarm or lower than the
low alarm setpoint.
Status relay: A selected
system diagnostic
condition has been
identified.
Solution
Make sure that the sensor cable
wires are connected correctly. If
necessary, disconnect and examine
the sensor cable for continuity and
internal shorts with an ohmmeter.
Make sure that the light source and
detector wires are connected
correctly. If a source or detector
failure occurred, replace it. Refer to
Replace a light source or detector
on page 24.
Make sure that the sensor cable is
not near motors or other equipment
that may make electrical or
magnetic fields.
English 25

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