Troubleshooting: Audio; Troubleshooting: Writing Discs - TDK VELO CD REWRITER Installation And User Manual

KD.tdk.03202 40xHardware V12 10/16/02 04:52 PM
SYMPTOMS
Excessive noise.
Excessive vibration.
Slow read performance.
Can read only the last session of a
multisession CD-R or CD-RW disc.
SYMPTOMS
When playing an audio CD, you do
not hear sound even though
everything appears to be
functioning normally.
Low sound level from veloCD
drive.
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veloCD ReWRITER : User's Manual
Page 24
CAUSES SOLUTIONS
1. CD is poorly balanced. Poorly 1. Carefully remove any adhesive label.
manufactured discs or discs
with poorly distributed ink on Clean the disc as detailed on
labeling cause significant page 19.
vibration at high speeds because
they are out of balance. Read In Wi and NT 4.0
errors may also occur. use CD Blender to lower the
drive speed.
If the disc label (especially
adhesive labels) adds more If there is no foreign substance
weight to one area of the disc on the disc, contact the disc
than another it can also cause manufacturer for a replacement.
the disc to be out of balance.
1. "Import previous session" or 1. Use CD-R or CD-RW mastering
a similar feature was not software to import session(s).
enabled when the multisession Such features may vary in
disc was created. name depending on the software
being used. Please refer to the
appropriate manual regarding
this feature.
TROUBLESHOOTING : Audio
CAUSES SOLUTIONS
1. Soundcard volume too low. 1. Each soundcard has a different
setting for each input source,
Mixer settings for soundcard
including one for CD-Audio. Run
set too low.
your soundcard's mixer program and
Needs a soundcard.
verify that the volume is turned up
or not muted. You can do this by
Needs an audio cable
double-clicking on the speaker icon
connection.
on your computer's task bar.
Soundcard not properly
Check your system configuration to
configured.
see if the soundcard settings (such
as IRQ, memory, etc.) are conflicting
with other devices on the system.
Check if all the necessary drivers
and multimedia devices required
by your soundcard are installed.
Make sure the audio cable is properly
connected between veloCD and your
soundcard.
1. Improper audio cable connection 1. Check the cable connection from
between veloCD drive and veloCD to soundcard.
soundcard.
2. Low levels from audio mixer. 2. Check the master, CD, and line
levels of all audio mixers.
TROUBLESHOOTING : Writing Discs
SYMPTOMS CAUSES SOLUTIONS
Cannot write to CD-R or 1. You are using authoring software 1. Use the authoring software
CD-RW disc. other than that bundled with provided with the veloCD.
your veloCD.
To use other types of authoring
software, contact the supplier and
ensure the software supports the
veloCD CD-RW drive. Supported
software lists can also be found
on the TDK web site at
www.velocd.tdk.com.
2. CD-R or CD-RW media is not 2. Use CD-R or CD-RW media
supported. recommended by TDK in the
Appendix.
3. Disc inserted upside down. 3. Eject the disc from tray and load
it with the label side up.
4. Lack of hard drive capacity. 4. Delete files from your hard drive
This varies with different to free up sufficient space; or use
software packages. Contact another hard drive.
the software vendor or check
their documentation for
recommendations.
CD-R or CD-RW software cannot 1. Power connector is not attached 1. Ensure the computer's power
detect veloCD. to veloCD. cable is securely attached to the
veloCD's power connector.
When the computer's power is
turned ON, confirm that the
veloCD's indicator LED is
illuminated briefly, then is
extinguished.
Try connecting another power
cable to the veloCD.
2. Ensure that the IDE cable is
2. IDE cable isn't connected properly.
securely inserted, and is not
damaged. Check the connector
pins to ensure they are not bent.
3. Drive or IDE bus is not enabled in 3. Ensure the IDE port is enabled
the computer's BIOS. and set properly in motherboard's
BIOS. See "Make Sure the Drive
Is Recognized" on page 13 for
more details.
4. Jumper conflict. 4. Check jumpers for the veloCD
drive and the other peripheral
devices (hard drive or CD-ROM
drive) on the same IDE cable.
Ensure the jumper for one device
is set to Master and the other to
Slave. Two devices on one cable
cannot be set to the same setting.
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SECTION 5 : Maintenance and Troubleshooting