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Warranty Information
Built-in gas cooktops and all of their component parts, except as detailed below *†, are warranted to be free
from defective materials or workmanship in normal residential use for a period of one (1) year from the date of
original retail purchase or closing date for new construction, whichever period is longer. Viking Range Corporation,
warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the
warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in
materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of
ninety (90) days from the date of original retail purchase or closing date for new construction, whichever period
is longer. Any defects must be reported to the selling dealer within ninety (90) days from date of original retail
purchase. Viking Range Corporation uses high quality processes and materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts
and porcelain parts as well as differences in kitchen lighting, product locations, and other factors. Therefore,
this warranty does not apply to color variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies
to applications where use of the product extends beyond normal residential use, but the warranty period for
products used in such applications is ninety (90) days. Examples of applications covered by this warranty are
bed and breakfasts, fire stations, private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the
product, its components and accessories are warranted to be free from defective material or workmanship for
a period of ninety (90) days from the date of original retail purchase. This warranty excludes use of the product
in all commercial locations such as restaurants, food service locations and institutional food service locations.
Any surface burner, griddle burner, grill burner, or oven burner which fails due to defective materials or
workmanship (excluding cosmetic failures) in normal household use during the second through fifth year from the
date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying
all other costs, including labor. This does not include ignition systems, burner bases, etc.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner
of the product during the term of the warranty and applies to products purchased and located in the United
States and Canada. Products must be purchased in the country where service is requested. If the product or
one of its component parts contains a defect or malfunction during the full warranty period after a reasonable
number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund
or replacement of the product or its component part or parts. Replacement of a component part includes its
free installation, except as specified under the limited warranty. Under the terms of this warranty, service must
be performed by a factory authorized Viking Range Corporation service agent or representative. Service will be
provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by
this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing
proof of purchase upon request, and making the appliance reasonably accessible for service. The return of
the Owner Registration Card is not a condition of warranty coverage. You should, however, return the Owner
Registration Card so that Viking Range Corporation can contact you should any question of safety arise which could
affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse,
failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of
electrical power to the product for any reason, alteration, outdoor use, improper installation, improper operation,
or repair or service of the product by anyone other than an authorized Viking Range Corporation service agency or
representative. This warranty does not apply to commercial usage.
111 Front Street, Greenwood, Mississippi (MS) 38930 USA
For more product information, call 1-888-VIKING1 (845-4641), or visit our
© 2011 Viking Preferred Service
Designer Series Cooktops Warranty
ONE YEAR FULL WARRANTY
FIVE YEAR LIMITED WARRANTY ON BURNERS
TERMS AND CONDITIONS
VIKING RANGE CORPORATION
662-455-1200
web site at
http://www.vikingrange.com
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